Manager - Process Risk and Controls Consulting (Global Banks)

We are looking for experienced professionals to join our rapidly growing Global Banking Risk Consulting Practice, focused on Process Risk and Controls Consulting. Candidates for this role will join a diverse, high performing team of professionals with extensive experience working with top US and Global Banking institutions in a multitude of capacities. As a member of our Process Risk and Controls Consulting practice, focused on serving global banking institutions, candidates will step into a dynamic culture that values innovative thinking, solution focused collaboration, and diversity of thought and experience, all while providing opportunities for professional growth and advancement.

As a Manager in RSM’s growing Process Risk and Controls Consulting (PRC) Practice, focused specifically on serving Global Banking enterprises, you will have the opportunity to draw from your technical experience and knowledge to continue to grow your leadership skills and practice through a high degree of client and banking industry exposure, career development and mentorship opportunities, and a diverse and inclusive culture. The fast-paced and dynamic environment in which we operate will provide you with daily challenges and exciting opportunities.

PRC Managers have front line exposure and responsibility for the detailed work that our project teams are executing on a daily basis and are central to delivering on our brand promise of The Power of Being Understood. As a TRC Manager focused on serving our Global Banking clients, you will be an integral team member leading our projects, overseeing the execution of fieldwork, interpreting and presenting findings and observations during client exit meetings, reviewing work papers to support conclusions, and facilitating the presentation of the results of our work to client stakeholders, both within the IT organization and with business operations.

Key Responsibilities

Technical Experience

• Advanced understanding of internal controls concepts and their application in differentiated client environments, specifically within complex global banking organizations.
• Global banking industry experience with interpreting policies, procedures, and controls of our clients’ business applications, networks, operating systems, and other components of their technology infrastructure, and ability to effectively articulate professional observations and practical prior banking experience with RSM team members and client stakeholders.
• Experience in consulting with client leadership on strategic plans and other business matters, helping our clients to anticipate emerging risks and opportunities.
• Advanced ability to independently assess and provide practical guidance on the appropriateness of internal controls, assessing their design and operational effectiveness, determining risk exposures and developing remediation plans, determining technical and business impact of identified security and control issues, and providing remediation guidance to clients.
• Reviewing the documentation, evaluation, and testing of application controls, particularly automated controls on a wide range of externally developed and in house developed software applications across a variety of client business processes.
• Ability to interpret and articulate technical findings and recommendations to a broad range of both business and information technology senior management stakeholders.

Contributions to Firm Culture

• Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members.
• Collaborate with colleagues across a variety of levels and disciplines to develop and deliver innovative solutions that provide value to clients.
• Maintain agility to adapt quickly to shifting needs, demands, technology solutions, or process changes and assist others in adapting to change.
• Support RSM’s goals around diversity and inclusion by nurturing an environment that understands individuality, promotes authenticity, and values varied perspective in arriving at solutions.

Client Experience

• Leverage understanding of industry trends and business acumen to think critically about complex challenges and propose dynamic solutions
• Identify current and relevant global banking industry thought leadership to share with the client.
• Own management level relationships and interact with executive level stakeholders. Drive collaboration with external stakeholders.
• Lead risk assessment management interviews and collaborate in the development and execution of audit plans.
• Perform review of client deliverables including process narratives/flowcharts, risks and control matrices, detailed testing of controls, and suggested remediation and process improvement opportunities.
• Lead formal closing meetings with clients to share and confirm deliverables.
• Maintain overall responsibility for project economics and manage expectations around billing, monitoring, and collections.
• Demonstrate effective delegation strategies by managing multiple clients, projects, and teams simultaneously with the goal of overseeing a book of business.

Talent Experience

• Encourage colleagues to think creatively, strive for growth through development opportunities, and maximize results while working within a team environment.
• Manage, motivate, and mentor teams to cultivate an environment where diverse team member capabilities are optimized and expanded.
• Recruit, develop, and inspire future leaders of the firm through mentorship that focuses on understanding the potential and aspirations of the workforce.
• Maintain willingness to give and receive candid feedback in both written and verbal form; Commit to self-development in response to constructive feedback received.
• Assist with developing training content on areas of personal expertise.

Business Development

• Actively participate in relevant industry associations and events to develop and/or maintain industry focus and relationships.
• Build, maintain, and utilize your internal network to address issues timely and add value to client relationships; begin cultivating an external network with the goal of generating new business opportunities for the firm.
• Assist in writing, developing, and delivering thought leadership internally and externally.
• Communicate effectively with prospects, assess needs, and develop clear and accurate project parameters including scoping descriptions, delivery plans, and budgets.
• Contribute to pursuits through development of proposals and other materials.

Position Qualifications

• Bachelor's or Master’s degree in business, accounting or related discipline
• Minimum of 5 years of experience in audit, internal audit or related internal control positionsserving large global banking institutions. Prior public accounting or professional services firm experience is preferred.
• Job relevant certification (e.g. CPA, CIA)
• Experience leading project based work with milestones and workflow driven by objectives and defined timelines.
• Experience managing people, mentoring staff, providing performance feedback, and monitoring workloads of the team while meeting stakeholder and client expectations.
• Must be able to interpret and convey technical information across various levels of technical aptitude, including senior management. This includes written and oral communications.
• Strong interpersonal skills.
• Effective written, verbal, and presentation skills, including interaction with members of client management.
• Ability to travel to meet client needs and work collaboratively with others in-person or remotely.
• Demonstrated success in high pressure scenarios.