For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").
Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.
Job Summary:
Under the direction and supervision of the Medical Director or Registered Nurse for medical matters and under the direction of the Program Director for administrative matters participates in the promotion and restoration of patients' health, collaborates with physicians and multidisciplinary team members, and provides support to patients.
Essential Functions:
- Supplies and administers medication pursuant to physician order and, records dosage administered in the medical record.
- Conducts an actual sight and counts inventory of the medication supply daily.
Maintains absolute accuracy in daily accounting of medication that is supplied or administered in inventory. - Assumes responsibility for safeguarding medication inventory.
Collects fees in the absence of a cashier position. - Performs daily cash reconciliation in the absence of a cashier position; ensures all cash collected is given to the Program Director daily so the final count can be completed.
- Receives and ensures the accuracy of incoming medication shipments; advises necessary staff of any discrepancies in a timely fashion.
- Ensures disposal of medical waste through the proper protocol.
- Observes patient's demeanor prior to dosing and seeks guidance from the Medical Director or Registered Nurse when an issue or concern is noted.
- Promptly communicates patient issues or concerns to the Medical Director or Registered Nurse for medical matters and to the Program Director for other matters. The former includes but is not limited to dose requests, behavior, or any other aspect of patient care that may need to be addressed.
- Contacts other centers to verify dosages as needed.
- Administers appropriate lab tests as required including patient vital signs, TB tests when required, and collects data for review by Medical Director or RN.
- Schedules and screens patients to be seen by the Medical Director.
- Assists the Medical Director in collecting data for the history and physical as required.
Makes medical record entries as directed by the Medical Director or RN and consistent with clinic protocol. - Receives medical orders; ensures that medical orders are documented and signed by the physician and ensures orders are understood by Program Director and other staff members as needed.
- Maintains absolute control, tracking, and confidentiality of all patient medical paperwork.
Complies with federal and state privacy rules, including 42 CFR Part 2 and 45 CFR Parts 160 and 164 as well as applicable clinic policies and procedures. - Is responsible for obtaining and maintaining proper licensure and/or certification according to specific state requirements.
- Actively participates in CARF preparation and state audit process.
Participates in all staff meetings. - Complies with all Local, State, Federal, and Colonial Management Group, LP rules, regulations, and policies.
- Acts always in the best interest of patients, the program, and company; honors, supports, and protects the proprietary rights of patients and the company.
- Interfaces with the public and patients by answering phones, greeting visitors, and monitoring patient activities while on center premises.
Other Responsibilities
For Minnesota staff only: responsible for satisfying Freedom from Chemical Use Problems
Supervisory Responsibilities:
(Scope of the person's authority, including a list of jobs that report to this job).
None
Essential Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
Education/Licensure/Certification: Active nursing license in the state in which the clinic is located.
Required Knowledge: Understanding of opiate addiction, medical terminology General nursing knowledge, and techniques. Basic mathematics skills. Must be computer literate and have basic knowledge of all Microsoft products including Word, Outlook, and Excel. Must have basic typing skills.
Experience Required:Minimum of 1-year direct patient contact. Prior experience in the clinical environment is helpful.
Skill and Ability: Must possess excellent customer service and interpersonal skills. Must have great attention to detail and be extremely accurate in performing daily functions.
Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Finger Dexterity: Use primarily when operating hands to medicate patients, utilize keyboard and telephone.
Talking: To convey detailed or important instructions to patients and employees.
Hearing: Ability to hear normal conversations and receive ordinary information.
Vision:Average, ordinary, visual acuity necessary to observe patients and work on a computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.
Physical Strength: Standing most of the time. Exerts up to 10 pounds of force occasionally.
Working Conditions
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
- Ability to operate in an open work area with moderate everyday noise.
- Ability to perform other duties as required.
Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Reasoning Ability: Ability to resolve practical problems. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.
Mathematics Ability: Advanced mathematics ability needed to maneuver through daily medications (milligrams) functions and tasks.
Language Ability: Ability to read, analyze, and interpret general healthcare journals, professional journals, and technical procedures. Ability to write reports and medical correspondence. Ability to effectively present information and respond to questions from staff and outside agencies.