The AWS Global Sales Operations team is obsessed with delivering results for customers and colleagues alike as we shape, build and support the businesses’ operating mechanisms and cadences. A diverse, innovative team, we love translating data, insights, and anecdotes into action and are seeking a passionate, results-oriented, and innovative Sales Operations Senior Analyst to deliver the tools, mechanisms and data necessary to evaluate the business.
We are always looking to improve and we also recognize there are many ways to lead and partner. The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program and project management, and has a deep analytic background to assist the organization meet its business objectives. You will be a self-starter with a bias towards independent problem solving, and have the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.
The ideal candidate has strong financial acumen, sales strategy experience, a natural curiosity, and a deep analytical background. Maturity, high judgment, negotiation skills, ability to influence, ability to manage and prioritize in a complex and ambiguous environment, and leadership are essential to success in this role.
Key job responsibilities
- Solid understanding of business management and financial processes including forecasting, pipeline management and deal reviews is essential.
- Reporting: prepare timely, clear, concise, and insightful narratives and executive reports synthesizing key results, trends, customer anecdotes, and recommendations
- Continuous Improvement: Continuously seek ways to improve reporting processes, formats, and content to better meet the needs of the executive team
- Communication: regularly communicate with executives to provide updates on initiatives and operational performance
- Cross Functional Collaboration: work closely with other departments (Finance, Global Business Operations, and Reporting and Analytics) to provide leadership and guidance to the operations team to ensure alignment and coordination on operational initiatives
- Data Analytics: Collect and analyze data to track performance metrics and identify areas for improvement
- Strategy Development: Collaborate with the executive team to develop strategies based on data and insights
- Process alignment and improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness
- Continuous Learning: Stay updated with industry trends and best practices to drive innovation and improvement in operations
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
About Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- 7+ years of sales operations or equivalent experience
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience using Microsoft Excel to manipulate and analyze data
- Experience engaging with executives and managing stakeholders in a matrixed organization
PREFERRED QUALIFICATIONS
- Experience presenting to senior leadership
- Experience working in a high growth technology compnay
- Experience with building and leading operational cadences
- Ability to quickly turn ideas into written narratives to clearly articulate plans and outcomes
- Excellent presentation, verbal, and written communications skills
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.