FINANCIAL CLEARANCE REP FACIL

JOB SUMMARY: This position ensures accurate and complete registration and authorization information, for primarily unscheduled inpatient, observation and outpatient in a bed, for the purpose of securing timely reimbursement for services rendered. This position verifies demographic and insurance information, confirms the presence of appropriate compliance notifications (IMM, MOON, etc.), verifies insurance benefits, and obtains authorization as appropriate. This position operationalizes department policies and workflows that support patient safety, patient experience and revenue cycle goals.

ESSENTIAL FUNCTIONS:

• ServiceThis position ensures a positive customer experience in every interaction between Patient Access and Customers.
• PerformanceThis position performs at a high level and facilitates high performance among the Patient Access team.
• InnovationThis position thinks creatively to solve problems and takes initiative to make improvements in the workflow, with collaboration of leadership and the Patient Access team.
• RespectThis position is open-minded and non-judgmental. This position treats all customers and coworkers professionally and respectfully.
• IntegrityThis position acts in the best interest of others while taking personal responsibility for doing the right thing.
• TeamworkThis position works collaboratively with all Patient Access areas, other LBH departments and facilities, physician offices, insurance companies and Patient Financial Services to achieve positive outcomes for our customers.

REQUIREMENTS:Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field Education/Knowledge: Experience: 1-3 years.