Inside Sales Representative (Bilingual English/French)

TD SYNNEX

Responsabilits

Comme vendeur sdentaire avec des comptences en communication et un fort code professionnel, les attentes seront de vendre les produits et services de TD SYNNEX par tlphone. Vous aurez l'opportunit de crer des liens avec des nouveaux clients, tablir la lgitimit des contacts, et guider les nouveaux clients travers le processus d'application comme revendeurs.

Description des tches

• Dvelopper, augmenter et servir les comptes existants

• Atteindre les standards de performance quotidien (appels, commandes,

ventes dans les dlais prdtermins et nombre de ventes mensuelles

prdtermin)

• Atteindre les buts de rente et profits assigns

• Communiquer la disponibilit et le prix des produits

• Dterminer la disponibilit des produits et services pour satisfaire les besoins

du client

• Maintenir les profils et informations des clients

• Traiter les authorizations de retours et rpondre aux appels des clients

• Fournir les informations pertinentes et la date approximative de livraison

• Traiter les commandes correctement et maintenir les commandes en attente

• Aider au dveloppement des comptes en collaboration avec les associs

extrieurs ou les reprsentants de dveloppement d'affaires

• Maintenir un service la clientle de haut niveau et demandes de suivi

efficaces

• Assister des formations de TD SYNNEX et des vnements de l'industrie et

ceux des revendeurs

Les comptences

• Diplme d'cole secondaire requis, ducation postsecondaire un atout

• Six mois d'exprience en vente sdentaire ou 2 ans d'exprience relie

l'industrie

• Bilingue (franais et anglais)

• Un dsir pour apprendre et dmonstration d'initiative

• Innovant, motiv et possdant des comptences en communication.

• Comptent en MS Word et Excel

• Capacit de maintenir des bonnes relations entre les dpartements

• Avoir la volont de travailler hors des heures prvues et assister

occasionnellement des confrences durant la fin de semaine

• Comptences requises: communication, attention particulire aux dtails,

comptences interpersonnelles et sagacit en vente

About the Role

As an inside sales representative with strong communication skills and a solid work ethic, you'll play a key role in selling TD SYNNEX products/services via telephone. In this role, you'll have the opportunity to generate prospective customers through cold calling, qualify leads, and guide new customers through the reseller application process.

What You'll Do

• Service, grow, and develop accounts.
• Achieve daily performance standards (calls, orders, sell time, quota).
• Meet assigned revenue and profit goals.
• Provide pricing and product availability.
• Position products and services to meet customer needs.
• Maintain customer profiles and information.
• Process return authorizations and handle incoming calls.
• Provide ETA and shipping information.
• Process orders accurately and maintain back-order accounts.
• Assist in developing accounts with outside associates or Business Development Reps.
• Deliver excellent follow-up and customer service.
• Attend TD SYNNEX training, reseller/industry events.

What We're Looking For

• High School Diploma required; post-secondary education an asset with 6 months of inside sales experience or 2 years industry-related experience.
• Bilingual (English and French).
• Strong desire to learn and show initiative.
• Innovative, self-motivated, and excellent communication skills.
• Proficient in MS Word and Excel.
• Good interdepartmental relationships.
• Willingness to work extended hours and attend weekend conferences occasionally.
• Core competencies: communication, detail orientation, interpersonal skills, and sales acumen.

#LI-AI1

Key Skills

What's In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!