Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Systems Engineering
Job Qualifications:
Skills:
Cisco WebEx, Technical Support, Telecommunications Application
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as an Audio Visual Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As an Audio Visual Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Audio Visual Engineer joining our team to support our intelligence customer in Springfield, VA or St. Louis, MO.
HOW AN AUDIO VISUAL ENGINEER WILL MAKE AN IMPACT
You will be responsible for the use and operation, movement, and storage of all AV equipment, and providing customer support in the use and troubleshooting of all audio-visual equipment.
Tasks and responsibilities in this role include, but are not limited to the following:
·Daily conference room checks: verify all equipment is online, functioning and charged
·Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity
·Support customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup
·Log all transactions with customers in ServiceNow
·Troubleshoot and resolve AV issues
WHAT YOU’LL NEED TO SUCCEED:
Qualifications:
·BS and 5+ years of experience and/or equivalent combination of years of experience/education
·Experience supporting telephony, video, network and/or other collaboration devices
·Experience providing customer service and end user support
·Hands on experience troubleshooting and resolving A/V issues
·Strong written and verbal communication skills
·Desired Skills:
·Minimum of four years' experience with AV technologies
·Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber
Location: Customer Site
US Citizenship Required
GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
#RoverGSS
The likely salary range for this position is $101,566 - $131,584. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA VA Springfield
Additional Work Locations:
USA MO St. Louis
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.