Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.
Overview The Insurance Coordinator / Accounts Receivable Support Person processes insurance billing, coordination of benefits, and ongoing communications with insurance carriers. This is not a remote position - it is based at our Support Center in beautiful Boca Raton, FL.
Responsibilities - Insurance Coordination and Accounts Receivable Payment posting for multiple remote dental locations.
- Processes all forms of insurance billing, posting payments and claim estimates for multiple assigned dental practices.
- Coordinates and processes payments from insurance payments for HMO, PPO, Indemnity & Medicare payors
- Ensuring accurate posting of all insurance and patient payments in a 24-hour turnaround.
- Responsible for evaluating Explanation of benefits for contractual obligations and calculating necessary adjustments if needed.
- Identify payment discrepancies from payors and report for follow-up and reprocessing.
- Review accounts for coordination of benefits, secondary coverage; COB calculation of allowable fees, payment posting and adjustments to ensure patient account balances are accurate.
- Reconcille deposits to ensure all deposits have a corresponding payment explanation either via paper EOB or ERA before month end.
- Ensures all insurance related duties are completed in a timely and accurate manner to ensure excellent patient relations and financial success for multiple dental locations.
- Ensures ledger balances resulting after payment posting are accurate for subsequent patient billing.
- Works closely with RCM claim collections team to coordinate claim resubmission or appeals as needed.
- Maintain daily/hourly posting goals.
- Missing Payment Email: Responsible for correcting mistakes sent in from accounting.
- Other duties as required.
Qualifications - 2 years dental insurance/billing experience is required (Certification Preferred).
- 2 years of use of Dentrix dental software (preferred).
- Accuracy and organization are a must.
- Strong interpersonal skills with the ability to build rapport with patients, staff and insurance carriers.
- Proficiency with Microsoft Office products, including Word, Excel, and Outlook required.
- Strong written and verbal communication skills.
- Well organized and detail oriented with the ability to multi-task and meet departmental goals in a fast paced, highly competitive environment with a focus on customer service.
What Sage Offers - Work location: Sage Dental Support Center located in Boca Raton, FL 33487.
- Growth opportunity.
- Competitive base pay.
- Bonus programs (job specific).
- Benefits such as: Health Insurance, In-House Dental Program, PTO, Holiday Pay, Direct Deposit, 401K and more!