Description
Are you looking to grow your career in veterinary medicine and work in an environment that values you as much as the pets and families we serve Join Metropolitan Veterinary Associates (MVA), where personal and professional rewards are at the heart of what we do.
At MVA, our team members are the foundation of our success, and your career, happiness, and future are always our priority. As the region's preferred specialty, emergency, and critical care hospital, you’ll play a vital role in making a difference in the lives of pets and their families.
Why Join MVA
- Work in our state-of-the-art 25,000-square-foot hospital with 13 specialty departments.
- Collaborate with a team that values growth, support, and a strong work-life balance.
- Receive top-tier benefits (see below!) and be part of a community where everyone is on a first-name basis.
What You'll Do as a CSR I:
As the first point of contact for clients and patients, you will ensure a welcoming, professional, and efficient experience.
Requirements
Responsibilities include:
- Providing a warm and kind first impression to clients and pets.
- Communicating professionally with clients and team members, both verbally and in writing.
- Scheduling appointments, answering phones, and managing client inquiries.
- Updating patient records and maintaining accurate client information.
- Assisting with patient admits and discharges, as well as processing payments.
- Supporting the cleanliness and organization of the hospital.
- Managing multiple tasks in a fast-paced, team-oriented environment.
What We’re Looking For:
- A friendly and professional demeanor with excellent communication skills.
- Basic knowledge of small animal medicine, medical terminology, and procedures (or a willingness to learn).
- Proficiency with computers and phone systems.
- Comfort being around animals and working in a pet-focused environment.
- Strong organizational skills, attention to detail, and the ability to prioritize effectively.
What MVA Offers You:
We believe in taking care of our team members, so we offer:
- Competitive Compensation: Starting at $18 per hour.
- Schedule: Sunday: 8 AM–6 PM, Tuesday: 8 AM–4 PM, Wednesday: 8 AM–4 PM, Thursday: 8 AM–2 PM, Friday: 8 AM–4 PM
- Flexible Hours: Encouraging a healthy work-life balance.
- Paid Time Off: Including vacation, sick leave, and volunteer time.
- Education Assistance: Tuition reimbursement and continuing education allowances.
- Healthcare Benefits: Medical, dental, and vision insurance.
- Retirement Plan: With employer matching.
- Employee Discounts: 20% off services and supplies at cost.
- Pet Benefits: Paid pet bereavement day and pet adoption reimbursement.
- Supportive Environment: Snacks, coffee, fresh fruit provided daily, emotional well-being support, and team recognition programs.
- Growth Opportunities: Unlimited potential with mentorship and training from a dedicated education team.
- Inclusive Culture: A friendly, team-oriented environment where everyone is valued.
Join Our Team!
At MVA, you’ll find a career that’s fulfilling, impactful, and supported by a team that truly cares about you. Apply today and become a part of our growing family in Norristown, PA!
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