Team Lead Master Plumber

CSC Serviceworks

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada.Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Lead Team Master PlumberMonday - Friday 6:30am - 3:30pm

As a CSC Lead Master Plumber you're primary responsibility is the installation, connection, and maintenance of plumbing systems for laundryequipment in various environments, ensuring compliance with local, state, and federal regulations. Key duties includepulling permits, inspecting and repairing water and gas lines, venting dryers, and assembling fittings to ensure safe & efficient operations. Additionally, this role involves delivering, installing, and troubleshooting equipment, includingpayment and monitoring systems, while consistently upholding high standards of safety, quality, and customer service.

Key Job Responsibilities:

• Install and connect laundry equipment to gas lines, ensuring safe and efficient operation by assembling and securing fittings.
• Inspect, repair, and replace water lines, gas lines, and fittings associated with laundry equipment.
• Diagnose and repair water lines, gas lines, venting for dryers, valves, and other fittings.
• Pull permits for plumbing installations and repairs, ensuring compliance with local, state, and federal regulations.
• Deliver and install laundry equipment in various settings, including colleges, apartments, residential homes, and commercial laundromats.
• Install and configure ancillary technology, such as card readers and digital enhancements, for laundry equipment.
• Prepare equipment for delivery by assembling required parts and ensuring readiness for transport.
• Clean, test, and ensure proper functionality of equipment.
• Load and unload delivery trucks, using hand carts to move equipment.
• Manage inventory of washers and dryers, including receiving, moving, and issuing as directed.
• Troubleshoot and perform mechanical repairs on installed equipment as needed.
• Convert on-site payment systems to ensure compatibility with laundry equipment.
• Respond to client inquiries regarding system operation and diagnose system hardware failures.
• Install and maintain Point of Sales (POS) systems (e.g., ESD, Heartland) and Laundry Monitoring systems (e.g., LaundryView, checkmywash).
• Maintain detailed driver logs in accordance with DOT and local regulations.
• Report any issues impacting security, safety, lighting, or equipment operation; recommend upgrades or improvements as needed.
• Maintain assigned company vehicle in good working condition.
• Promote customer satisfaction by checking in and out with property contacts during deliveries.
• Perform other duties as assigned.

• Work Life Balance!
• 75% Employer Contribution to Medical, Dental, and Vision insurance
• Health Savings Account with Employer Contribution
• Year-round Work & Paid Training
• Company Paid Life, Short-term, and Long-term Disability Insurance
• 401k with generous Company Match
• Paid Time Off (PTO) & Holiday Pay
• Flexible Spending & Health Savings Account
• Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
• Education Reimbursement Program
• Paid employee Referral program

• Must have a verifiable Master Plumber License in MD and can be registered with the municipality where work is occurring, (ability to obtain the license in other states a plus).
• Maintain a valid driver’s license and clean driving record
• Ability to obtain a Motor Carrier Medical Examiner’s Certificate
• High School Diploma or equivalent; and 5+ years related experience and/or training; or equivalent combination of education and experience
• Strong Mechanical aptitude: technical experience, such as with washers/dryers, is a plus (Experience with electrical, plumbing, gas fitting and venting would be ideal)
• Knowledge of and experience with liquid propane and natural gas is preferred
• Efficient record keeping skills
• Ability to prioritize tasks in a busy warehouse and delivery environment
• Experience with large power tools preferred
• Experience installing large appliances (preferred)
• Confidence to work independently with proper support
• Follow through to ensure issues are addressed
• Team player
• Knowledge of routing applications
• Effective oral and written communications
• Ability to read, interpret, and understand documents such as safety rules, blueprints, operating and maintenance instructions, and procedure manuals
• Ability to effectively present information in one-on-one and small group situations to customers and other employees
• Computer, smart phone and tablet skills

Special Requirements, Licenses, or Certificates:

• Valid Driver's License
• Ability to pass pre-employment screening
• Must have verifiable Master Plumber License in MD
• Must be 21 years of age – (In Home Install only)
• Ability to obtain DOT Certification
• State-issued licenses to service and/or install gas dryers, where required by State law
• Own and supply hand tools - Special tools to be provided by CSC as needed and will remain the property of CSC

Physical Requirements:

• Physical demands may vary depending on assigned location or equipment.
• Must be capable of lifting 35-100 pounds and working in diverse environmental conditions, including both weather-related and non-weather-related environments.
• Frequently required to push or pull hand carts loaded with washers, dryers, and/or air machines.
• Ability to walk up and down multiple flights of stairs.
• Must be able to drive long distances as needed.
• Ability to navigate in tight spaces, including frequent squatting, kneeling, crawling, and reaching overhead while lifting, holding, or maneuvering tools or service parts weighing between 20-50 pounds.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.