ManTech is seeking a motivated, career and customer-oriented SeniorWindows Cloud Systems Engineer to join our team in Herndon, VA
Duties, Tasks & Responsibilities
- Provide troubleshooting and engineering support at the Tier 3 and Tier 4 levels for Windows 10 (and higher) desktop operating systems, including establishing new build and deployment methods for Windows workstations.
- Troubleshoot and support Windows Server 2019 (and higher) technologies.
- Provide troubleshooting and engineering support for Microsoft Azure Active Directory and Group Policy.
- Troubleshoot and support desktop applications, including M365 products and classification management tools.
- Document all new changes introduced to the system and maintain existing documentation.
- Monitor and administer Azure Virtual Desktop (VDI) environments.
- Engineer, support, and troubleshoot Microsoft Defender, including utilization for reporting and patching.
- Support other Tier 3 and Tier 4 personnel with user issues, including application assistance, network troubleshooting, and other user assistance tasks as needed.
- Create and deliver briefings to customers at various levels.
- Create processes to automate tasks and configuration items using PowerShell.
- Conduct and review Rapid7 scans, updating the system and clearing vulnerabilities.
Basic Qualifications
- Significant engineering experience supporting Windows platform environments, including:
- Windows 10 (and higher) desktop operating systems.
- Windows Server 2019 (and higher) operating systems.
- Active Directory.
- Group Policy.
- DNS, DHCP.
- Strong written and verbal communication skills.
- Robust troubleshooting skills.
- Strong documentation skills.
- 11+ years with relevant Information Technology experience
- Bachelor’s degree in a relevant field.
Preferred Qualifications
- Experience with Microsoft M365 and Microsoft Azure.
- Working knowledge of Virtual Desktop Infrastructure (VDI).
- Familiarity with Azure DevOps, GIT Hub, PowerBI, and Visual Studio Code.
- Microsoft KQL knowledge.
- InTune Administration and Configuration expertise.
- Experience with Terraform and Agile Methodology.
- Ability to create/modify MS PowerShell scripts.
- Certifications: Microsoft Certifications, Microsoft AZ-900, and MS-900.
Security Clearance Required
- An active TS/SCI with Polygraph.
Physical Requirements
- Use hands to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly positions self to maintain computers in the lab, including under desks and in server closets.