ManTech is seeking motivated, career and customer-oriented Asset Manager to join our team in Chantilly, VA.
Duties and responsibilities include, but are not limited to:
- Search and conduct asset inventories.
- Conduct customer requested inventories.
- Verify asset information and location details.
- Verify asset data on incoming transactions.
- Retrieve assets on listed on various accounts.
- Support program property control and inventory management services.
- Provide solutions and working with customers to provide effective problem resolution.
- Monitor customer satisfaction which includes interaction with customers and staff.
- Deliver innovative, flexible, integrated solutions to meet customer and changing business needs.
- Attend customer meetings and providing detailed minutes as required.
- Exercise creative thinking and ideation to advance business performance.
- Local travel between customer buildings.
Basic Qualifications:
- Advanced knowledge of customer and asset management regulations, policies, and unique authorities.
- Demonstrated experience with customer asset management tools.
- Excellent oral and written communication skills.
- Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
- BA/BS and two or more years of experience, or a combination of education and work experience equivalent to 6 or more years.
Preferred Qualifications:
- ITIL® v4 Foundation, or higher, certification.
- Experience with ServiceNow ITSM, ITAM.
Security Clearance Requirements:
- Active and current TS/SCI with polygraph.
Physical Requirements:
- Local travel between customer buildings.
- Must be able to remain in a stationary position 50%.
- Must be able to move/traverse within and between buildings and offices.
- Must be able to position self to maintain computers, including under the desks and in the server closet.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
- Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.
- The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information.
- Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.