ManTech is seeking a motivated, career and customer-oriented Windows Mobile Device Systems Engineer to join our team in Herndon, VA.
Duties, Tasks & Responsibilities:
- Manage and secure mobile devices within the organization.
- Configure, deploy, and maintain Mobile Device Management (MDM) solutions with a focus on Microsoft Intune, Android, and iOS devices.
- Ensure mobile devices are compliant with company policies and provide troubleshooting and solutions for issues.
- Research and implement best methods for installing and deploying applications in the Azure Cloud.
- Monitor, evaluate, and manage applications, Cloud/Azure Virtual Desktop (VDI) environments, and application deployments.
- Work with mobile devices, operating systems, MDM solutions, mobile device security, mobile apps, mobile device enrollments, and end users.
- Research, solution, and deliver on new technical requirements.
- Provide Tier 3 troubleshooting and engineering support for Windows 10 (and higher) desktop operating systems, including establishing new build and deployment methods for Windows workstations.
- Troubleshoot and support Windows Server 2019 (and higher) technologies.
- Provide troubleshooting and engineering support for Microsoft Azure Active Directory and Group Policy.
- Collaborate with internal and external stakeholders.
- Document system changes and updates.
- Support Tier 3 and Tier 4 personnel with user issues, including application assistance, network troubleshooting, and other user support as needed.
- Create and deliver briefings to customers at various levels.
Basic Qualifications:
- 11+ years relevant Information Technology experience
- Bachelor's Degree in a relevant Information Technology, Computer Science, Systems Engineer field or similar
- Experience with Mobile Application Management (MAM) and best practices.
- Experience in developing and maintaining best practice workflows for software requests, procurement, and deployments.
- Experience with Cloud/SAAS solutions maintaining software.
- Significant engineering experience supporting Windows platform environments, including:
- Windows 10 (and higher) desktop operating systems.
- Windows 2019 (and higher) server operating systems.
- Active Directory.
- Group Policy.
- DNS, DHCP.
- Strong written and verbal communication skills.
- Strong documentation and troubleshooting skills.
- Ability to develop and deploy best practice architecture.
- Ability to monitor and evaluate mobile device environments.
Preferred Qualifications:
- Familiarity with Cloud infrastructures.
- Experience with Azure Active Directory and Group Policy management.
- Strong experience with Microsoft Intune and mobile device security management.
Security Clearance Required
- An active TS/SCI with Polygraph.
Physical Requirements:
- Use hands to operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Occasionally move about inside the office to access file cabinets, office machinery, etc.
- Constantly position self to maintain computers in the lab, including under desks and in server closets.