ManTech is seeking a motivated, career and customer-oriented Senior System Administrator to join our team at The Pentagon.
Senior System Administrator (Momentum)
Responsibilities include, but are not limited to:
- Perform technical assessments/acceptability of software and hardware.
- Apply system enhancements to production after proper documentation and testing
- Process, monitor, control, and execute batch jobs for interfaces.
- Represent the customer on various technical review and inspection teams.
- Obtain, compile, and summarize information for use by others.
- Ownership of the problems and requests assigned, focus on managing and resolving issues.
- Responding to database related alerts and escalations.
- Working with database engineering to come up with strategic solutions to recurring problems.
- Ensure database is backed up in a way that meets the business's Recovery Point Objectives (RPO).
- Maintain communication with technology customers to keep them updated with status of their requests.
- Perform TIER 1 SAFES Domain Support
- Coordinate and interacting with the Network Operations Center (NOC) ensuring server environments are current and backed up
- Develop and maintain procedures for system operations, product installations, and explanations of the system logic
- Execute Blackbook System Administration activities including supporting system installs, participating in decisions for future hardware and software purchases, and assist on technical risk assessments of servers/network devices/security appliances
Basic Qualifications:
- 4 + years' experience working tier 1/2 computer help desk
- DoD 8570, Information Assurance Technical, Level II
- Knowledge of automated trouble ticket systems.
- Experience in troubleshooting and resolving database integrity issues, performance issues, replication issues, connectivity issues, security issues etc.
- Experience in implementing operational automation using scripts
- Experience tracking and resolving database related incidents and requests
- Possess a high degree of originality, creativity, initiative requiring minimal supervision.
- Willingness to travel within the organizational geographic Area of Responsibility (AOR)
- Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
- Must have the ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners
Preferred Qualifications
- DoD IAT III certification
- Experience with Momentum Financials Software
- Documentation skills for processes and procedures
- Ability to communicate technical issues to non-technical customers both orally and in writing.
- Problem solving, conflict management, and team building skills in order to ensure a productive work environment and achievement of goals.
Clearance Requirements:
- Should have an current/active Top Secret/SCI clearance with JAFAN 6/0 eligible
- Should have had an SSBI conducted within the last 6 years
Physical Requirements:
- Must be able to be in a stationary position more than 50% of the time
- Must be able to communicate, converse, and exchange information with peers and senior personnel
- Constantly operates a computer and other office productivity machinery