Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at
http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.
The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
The Accounts Receivable Associate is a part time opportunity within the Enterprise Financial Services (EFS) team of Group Finance. The position is responsible collection and billing activities for Accounts Receivable (AR) on behalf of Paint Stores Group (PSG), Performance Coatings Group (PCG), and Consumer Brands Group (CBG). The successful candidate will have direct contact with our customers; build relationships with the sales organization; and collaborate with finance colleagues of The Sherwin-Williams Company.
Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.
CORE RESPONSIBILITIES:
CORE RESPONSIBILITY 1: CUSTOMER COLLECTION ACTIVITY
- • Direct customer contact of delinquent accounts in assigned area of responsibility to optimize cash flow and profitability.
- • Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts and maintain business continuity.
- • Develop and execute action plans to proactively resolve delinquent accounts.
- • Evaluate collection customer activity results and recommend escalation to improve performance.
- • Process required information on Customer and/or Third-Party websites to facilitate payment.
- • Work with customers and the appropriate SW management to resolve customer discrepancies or disputes.
- • Assist in identifying EDI, pricing, tracking, and process issues resulting in delayed payments.
- • Initiate contact with stores, branches, customers, and customer service teams on issues impacting business opportunities.
- • Complete customer dispute inquiries and send back to credit bureaus.
- • Process IPA accounts.
- • Timely distribution of online Accounts Receivable Reports.
CORE RESPONSIBILITY 2: DEPARTMENTAL TASKS
- Process incoming physical and electronic customer payments on accounts.
- Monitor and maintain department shared email inboxes. •
- Maintain customer credit files in an orderly filing system.
- Sort, file, and/or distribute all incoming physical mail.
- Maintain adequate level of office supplies.
- Process biweekly payroll entries for department employees.
- Respond to all incoming phone calls and properly direct messages, and other related accounts receivable phone inquiries as needed.
- Complete expense transmittals for local invoices
- Distribute all online Accounts Receivable Reports to store locations.
- Operation of the printer used in conjunction with the online accounts receivable system.
- Assume additional responsibilities as assigned by management.
CORE RESPONSIBILITY 3: ACCOUNTS RECEIVABLE CONTROLS AND COMPLIANCE
- Maintain consistent adherence to the credit policies and procedures.
- Maintain customer and business records in accordance with established policies and procedures.
- Verify the AR balances are properly stated for the area of responsibility according to existing policies.
- Timely respond to internal and external AR audit inquiries as required.
- Communicate preliminary notice information to service company.
- Timely and accurate entry of customer account credit information.
- Ensure store compliance with basic credit file requirements.
Travel: 5%
POSITION REQUIREMENTS
FORMAL EDUCATION:
Required:
Preferred:
KNOWLEDGE & EXPERIENCE:
Required:
- Knowledge of finance, accounting, or sales activities.
- Aptitude in critical thinking and/or business problem-solving.
Preferred:
- Sherwin-Williams’ store, facility, or branch experience.
- Operational analysis and business communications experience.
- Customer service experience.
- Experience in Accounts Receivable.