The Quality Plant Engineering Leader (QPEL) reports directly to the EE Hardware & Systems Engineering department and has a dotted line reporting to the Quality Plant Engineering Manager. The QPEL will lead the quality plant engineering team responsible for their designated areas.
Principle Working Relationships:
- Participate in daily operational production meetings with the Quality Plant Engineering Manager and their team to address quality and production issues.
- Attend weekly meetings with the Functional Quality Manager to monitor the achievement of quality objectives.
- Engage in weekly meetings with Supplier Quality Development, Cross Car Line & Project, and General Assembly Process Engineering to coordinate the progress of the 7 Diamonds initiative.
- Organize reviews with top problematic component suppliers and their associated Engineering and Quality managers.
Operational Context:
- Contribute to improving the quality level of new and customer vehicles to meet ambitious quality objectives.
- Demonstrate great responsiveness to meet quality and production requirements.
- Make autonomous decisions or lead recommendations for modifications to components or processes to ensure vehicle quality.
- Support the Quality Plant Engineering Manager in making decisions to hold vehicles.
- Conduct autonomous reviews of assembly and supplier processes.
- Take corrective actions promptly to avoid increasing the outstanding rework area.
Deliverables:
- Define containment actions to ensure customer protection, including addressing supplier issues.
- Conduct vehicle issue diagnosis and root cause analysis, ensuring the team carries out pre-analysis activities on time.
- Conduct Risk Assessment and lead Reaction Plans.
- Manage Serial Life Window and Change Management processes.
- Propose alternative product solutions in case of issues (e.g., shortages) to avoid halting mass production in the plant.
- Support Yard Holds and Product Related Issues (PRI) activities to ensure vehicle quality, mitigate risks, and facilitate the prompt release of units.
- Implement best practices and standards (Read Across).
- Ensure the team’s skills are at the appropriate level and manage daily activities (daily management control meetings).
- Lead quality KPI management to achieve quality objectives, drive improvements, and implement corrective actions and escalation processes.
- Resolve systemic, chronic, or major quality issues (Top Warranty, Recalls, Rapid Service Updates, Customer Service Notifications).