OverviewJoin our team as a day shift, full-time, Quality & Patient Safety Patient Experience Navigator Registered Nurse in Harker Heights, TX.
Why Join Us
Thrive in a People-First Environment and Make Healthcare Better
- Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
- People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
- Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
- Seton Medical Center Harker Heights is an 83-bed acute care hospital offering services such as Cardiology, Emergency Services and a Level IV Trauma Designated ER, General Surgery, Orthopedic Surgery, Total Joint Replacement, Gastroenterology, Diagnostic Services and more.
Responsibilities- The role of the Patient Experience Navigator (PEN) is to improve the patient experience throughout the patients hospital visit, decrease hospital readmissions and identify process improvement opportunities.
- Additionally, the PEN assist with admissions and discharges during times of high patient volumes.
- This position reports directly to the Director of Quality.
QualificationsJob Requirements:
- Completion of education to obtain Texas Licensure as a Registered Nurse (RN)
- Experience with Microsoft Word, Prefer experience with Excel, PowerPoint, and general data entry
Preferred Job Requirements:
- Two years’ experience in hospital nursing preferred