Associate, Client Service, Creative

Kantar

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.

To start a career that is out of the ordinary, please apply...

Job Details

Job Title: Associate, Client Service, Creative

Job Location: Hybrid- Atlanta, Boston, Chicago, New York City, Norwalk

Work Authorization: This role does not support work visa sponsorship now or in the future, hence candidate's requiring a work visa sponsorship, kindly excuse.

About the Company

Kantar, the world’s leading marketing data and analytics company. We understand more about how people think, feel, shop, share, vote, and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

Primary Objective: build an understanding of our creative capabilities, solutions, and analytic methods; support creation of high quality deliverables, efficient project management

Scope of Role

Day-to-Day Job responsibilities will include supporting medium-to-low complexity accounts/projects with manager support and observing high complexity accounts/projects for future growth opportunities. Tasks will include:

• Supporting timeline management and communications with operations teams
• Supporting project setup (survey programming) for medium-to-low complexity accounts and projects. This includes learning to program in the Kantar Automation Platform, checking survey links, working with operation teams to launch surveys, and monitoring fieldwork progress
• Supporting questionnaire development, design of sample plans, and crafting of analytic plans for reports
• Supporting data analysis efforts and report drafts (often first drafts) for medium-to-low complexity projects. Examples of this support include reading verbatim feedback and providing summaries of the themes and proactively reviewing dashboards in order to contribute to analytic planning conversations, The expectation that will be that you work towards owning low-complexity drafts within your first 18 months
• Learning how to use the tools available throughout the creative development project process such as dashboards. The expectation is that you will be able to walk a client through an external-facing tool like the Kantar Marketplace Dashboard within your first 12 months
• Attend client-facing meetings for learning and observation. Actively participate by taking notes on follow ups and having reference material handy to help the presenter.
• Training will be provided during your first 90 days. Actively participating in training and providing feedback on how to optimize the training program are expectations.
• Demonstrate a clear understanding of the research process at a high level within your first 6 months

Desired Skills

• Actively seeks opportunities to support proposal development, materials provided by senior team members
• Proactively identify issues and actively participate in their resolution (including observing and reaching out to the relevant teams)
• Supports communication with KMP PMs on medium-low complexity projects, observes communications with Operations (DP, DD, Coding) on higher-complexity projects
• Serve as a go-to for new team members who have questions
• Take ownership on building your own skills through training, asking questions, and supporting team members
• Optimizes efficiency of delivery without sacrifice of quality
• Challenges the status quo, looks for opportunities to improve, automate, streamline processes
• Manages quality of work and works with internal departments and clients to achieve successful outcomes following solution and industry best practices
• Perform in-depth quality checks at various stages of the research to ensure accuracy
• Seeks to create an inclusive and positive environment and culture
• Attends ERG/social community meetings/activities

Essential Knowledge & Experience

• 1+ years of professional experience or strong internships / MMR programs; market research experience preferred with exposure to quantitative methodologies
• Strong process and time management skills; capable of prioritizing and delivering against multiple/competing deadlines; prior project management experience preferred
• Strong detail-orientation with ability to manage multiple work streams and among multiple teams
• Clear and effective communication skills (verbal and written)
• Ability to demonstrate critical thinking, creative problem solving, and logical reasoning are a must
• Proficient computer skills in Microsoft office tools and ability to master other needed business tools (e.g., data management / cross tab and other proprietary tools)
• Natural curiosity, a can-do attitude, driven and ability to take initiative. Proactivity is highly valued.
• Bachelor’s degree in market research/marketing or related social science and analytic disciplines Essential Skills & Capabilities Communication
• Confidently delivers messages and exemplifies Kantar values: Simpler & Stronger, Expertise Amplified by Tech, and Winning Together
• Interest / passion in marketing research methods, tools, and science
• Interest / intellectual curiosity in learning about Kantar beyond the Creative realm

Kantar Benefits

We provide a comprehensive, highly competitive benefits package, including

• Medical plans with comprehensive, affordable coverage for a range of health services
• Health Savings Account/FSA
• Dental, Vision and benefits to cover unique healthcare needs
• Wellness Program
• 401k with match
• Tuition Reimbursement, Commuter benefits
• Unlimited PTO

Why join Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can

understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Kantar.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager

The salary range for this role in Illinois is $61,200-102,000. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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Kantar Rewards Statement

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitiveand alsoto support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health andwell beingis taken into consideration.

We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.