The Quality Supervisor is responsible for overall development, implementation, and maintenance of the organization’s Quality Management Systems (QMS). This role involves managing quality control activities, coordinating audits, and driving continuous improvement initiatives to maintain compliance with regulatory requirements and company objectives.
Responsibilities:
- Oversee the monitoring, measurement, and review of internal processes, especially those impacting product quality.
- Lead cross-functional teams of managers, employees, and auditors to achieve quality objectives.
- Collaborate with management and staff to establish and maintain product and service requirements.
- Report to senior management on Distribution Center (DC) performance, including quality audits, corrective actions, and opportunities for improvement.
- Conduct periodic management review meetings to assess QMS effectiveness and propose enhancements.
- Stay informed about quality standards, regulations, and industry trends relevant to the organization’s products and services.
- Prepare detailed reports, including audit findings and trend analysis.
- Partner with training department to develop and deliver training programs to promote quality awareness and adherence
QualificationsRequirements:
- Bachelor’s degree in quality management, engineering, or a related field preferred; equivalent work experience will also be considered.
- Typically has 3-5 years of direct experience including 0-2 years of demonstrated managerial experience.
- Exceptional communication skills with the ability to engage effectively at all organizational levels.
- Strong organizational, analytical, problem-solving, and management abilities.
- Proficiency in MS Office applications, particularly Excel and Word; project management experience is a plus.
- Must be able to communicate effectively through phone, email, and in person with customers, vendors, and colleagues.
- Visual and auditory ability sufficient for standard office tasks, including document review and attending meetings.
- Ability to remain seated for extended periods (50% of the time) and occasionally move around the office to access files, equipment, or attend meetings.
- Occasional light lifting (10-20 lbs.) and manual dexterity for using office equipment.
- Indoor office setting with standard environmental conditions; some travel (10-15%) to vendor sites for audits and inspections.
Benefits & Perks:
401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses.
UniFirst is an international leader in garment & Uniform services industry. We currently employ over 14,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe.
We were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an 80-year old company focused on annual growth, there’s never been a better time to join our team.
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws