Store Manager - Great Lakes Crossing Outlets

You’re energetic, a rebel – a game-changer – and we want you on our team. Bring your authentic form of self-expression together with other creatives, creating a unique vibe that is unlike anywhere else. Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy of inspiring, motivating and embracing the world of sport, culture, and creativity.

At Converse, we celebrate and welcome you for who you are and encourage you to bring your individual style and passion to your team. We enjoy pushing boundaries together and innovating beyond what we ever thought was possible. We’re proud to offer you benefits you’ll actually use, including product discounts, access to employee-only events and sample sales, incredible learning and growth opportunities and so much more.

As a Store Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing Converse to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.

Putting Your Best Foot Forward

• Minimum of 3 years of customer-facing retail or hospitality experience.

• Minimum of 3 years of management experience.

• Experience with retail operations, budgeting, planning, customer service, sales, and people leadership.

• Proficient in Microsoft Office and retail business systems.

• Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.

• Proven ability to utilize tools for conflict resolution and employee coaching and counseling.

• Able to work weekends, nights, and holidays as needed.

What You're Responsible For

• Being enthusiastic, passionate, and knowledgeable about Converse products and services.

• Leading your team with courage and cultivating your store environment to achieve sales, service, organization, customer satisfaction and profitability goals while maintaining safety and operational standards.

• Fostering a high performing, engaged team environment with a culture of recognition and rewards.

• Driving store operation excellence and executing brand initiatives, including P/L statements, labor management, expenses, activations, and programs.

• Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management.

• Working with District Partners on key enterprise-wide initiatives and programs.

Be Rewarded for a Job Well Done

• Medical, Dental and Vision Insurance.

• Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.

• 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired.

• Accrued Paid Time Off and Holiday Pay.

• Access to support through Optum Employee Assistance Program at no cost for you and your family.

• Discounts for you and your family from Nike, Converse, and Jordan up to 50% off.

CONVERSE, Inc. is committed to fostering a diverse and inclusive environment for all CONVERSE employees and job applicants and offers a number of accommodations to complete our interview process including readers and sign language, accessible and single location for in-person interviewers, modified equipment/devices and closed captioning. If you need an accommodation to complete the application process, we’re here to help! Please contact us at and include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

For more information, please refer to Equal Employment Opportunity is The Law