Care Transition Navigator

VitalCaring

Austin, TX Posted 4/1/2025 Full Time

The Care Transition Navigator plays a vital role in guiding patients through a safe, seamless, and well-informed transition from facility-based care to home health or hospice services. In this role, you’ll build strong, collaborative relationships with referral partners, work closely with discharge planners, and serve as a trusted advocate and resource for patients and families during one of the most important phases of their care journey.

Join VitalCaring – Where Your Passion Changes Lives!

Are you looking for a career where compassion meets purpose At VitalCaring, we’re more than a home health and hospice providerwe’re a family that supports, inspires, and uplifts both our patients and our team members.

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 65 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

Why Choose VitalCaring

Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent innovative solutions that truly make a difference for patients and familiestoday and into the future

Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.

Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.

Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.

Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-beingoffering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements.

Compensation/Earning Potential: generous salary with unlimited commission potential

Health & Wellness

  • Medical, Dental & Vision
  • Pharmacy Benefits
  • Virtual & Mental Health Support
  • Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
  • Supplemental Health & Life Insurance

Financial & Legal

  • 401(k) with Company Match
  • Employee Referral Program
  • Prepaid Legal Plans
  • Identity Theft Protection

Work-Life Balance & Perks

  • Paid Time Off
  • Pet Insurance
  • Tuition & Continuing Education Reimbursement

As a Care Transition Navigator, you will:

  • Cultivate and nurture relationships with referral sources, patients and families
  • Collaborate closely with facility discharge planners to ensure timely and effective discharges
  • Interact directly with patients and families to ensure all post transition needs are addressed to ensure a safe and effective transition home
  • Facilitate thorough communication between care team members to enhance the transition home
  • Deliver exemplary care to patients along the care continuum
  • Collaborate with operational leaders to support a strong team culture, address challenges, promote accountability and drive continuous improvement
  • Utilize available tools and market knowledge to understand market dynamics and identify productive sources of growth
  • Consistently deliver on monthly individual performance goals

Skills for Success

  • Passionate about delivering high-quality patient care
  • Committed to delivering outstanding customer service in every interaction
  • Solution-driven, execution-oriented, and responds with urgency
  • Able to overcome obstacles and challenges and always respond with a sense of urgency
  • Enthusiastic about being accountable for delivering measurable results within agreed timelines

Experience to Deliver on our Mission

  • RN license, valid state driver's license, and reliable transportation
  • Two years clinical experience; one year of home health or healthcare sales experience preferred
  • Knowledge of business and fiscal management, governmental regulations, and accreditation standards

Join VitalCaring Group and experience a company that invests in you every step of the way!

JOB LOCATION:
Austin, TX 78716

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