Field Solutions Architect I - Palo Alto (Bilingual in French)

TD SYNNEX

Restriction: Canadian Position (Bilingual French Required)

About the Role

The Field Solution Architect I plays a crucial role in supporting pre-sales technical inquiries regarding product features and functionalities. This position involves recommending tailored solutions and sizing based on customer input, assisting hardware and software engineering teams with troubleshooting technical escalations, and collaborating with internal and external partners to create innovative technology solutions. You will educate customers on current technologies and foster relationships with vendors and clients. This role may involve specialization in a specific vendor or support across multiple technologies. Additionally, you will be responsible for creating and delivering demonstration training enablements to partners on-site.

In this role, you will drive the adoption of Palo Alto Networks' Next Generation security platform and technology solutions, deliver customized training, replicate best practices, and demonstrate Palo Alto Networks products to partner technical personas. You will promote enablement pathways to partners, empowering them to establish competencies in Palo Alto Networks products, sales, and implementation.

What You'll Do

• Technical Support: Address partner pre-sales technical inquiries regarding sizing, product features, capabilities, deployment requirements, product distribution guidelines, and certification processes.
• Solution Identification: Collaborate with partners to identify optimal solutions that align with customer requirements and overall strategy in response to RFI/RFP documents.
• Training Delivery: Conduct custom technical training presentations for resellers and their end customers across various technologies.
• Collaboration: Work with peers to create and develop solutions in solution centers or demo platforms for both internal and partner use.
• Event Participation: Host and participate in Executive Briefings, Technical Conferences, Trade Shows, Seminars, On-site and Virtual Trainings, and Marketing Events for reseller and vendor partners.
• Vendor Training: Engage in vendor training to support certifications in focus technical areas and create technical roadmaps for partner skill enhancement.

What We're Looking For

• Experience: 3 to 5 years of relevant work experience in cybersecurity, particularly across security domains such as network infrastructure, endpoint, and cloud, within a large strategic partner community.
• Communication Skills: Strong ability to communicate clearly and effectively, conveying necessary information and conducting formal presentations.
• Leadership: Demonstrated leadership skills with a proactive approach to generating new ideas and assertively leading initiatives.
• Organizational Skills: Excellent organizational and time management skills, with the ability to drive tasks to completion and adapt to changing priorities.
• Technical Proficiency: Ability to quickly learn and adapt to new systems and technologies, with proficiency in relevant computer systems and applications at various levels.
• Interpersonal Skills: Strong negotiation skills and the ability to effectively interact with management and diverse teams.

Working Conditions

• Occasional non-standard work hours or overtime as business requires.
• May be located at a reseller / customer location.
• Professional, office environment.
• Frequent Travel Required (25%).

Annual Pay Range Requirement:

Annual compensation offered will be based on several variables including geographic location, work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer .

• Hiring Salary Range: $80,000-$90,000 CAD

Description du poste Restriction : Poste canadien (bilingue franais requis)

propos du rle

Le rle de Field Solution Architect I est crucial pour rpondre aux demandes techniques pr-vente concernant les fonctionnalits des produits. Ce poste implique de recommander des solutions sur mesure et de dimensionner en fonction des besoins des clients, d'aider les quipes d'ingnierie matrielle et logicielle rsoudre les escalades techniques, et de collaborer avec des partenaires internes et externes pour crer des solutions technologiques innovantes. Vous duquerez les clients sur les technologies actuelles et favoriserez les relations avec les fournisseurs et les clients. Ce rle peut impliquer une spcialisation dans un fournisseur spcifique ou un soutien travers plusieurs technologies. De plus, vous serez responsable de la cration et de la livraison de formations de dmonstration aux partenaires sur site.

Dans ce rle, vous encouragerez l'adoption de la plateforme de scurit de nouvelle gnration de Palo Alto Networks et des solutions technologiques, dlivrerez des formations personnalises, reproduirez les meilleures pratiques et dmontrerez les produits Palo Alto Networks aux personnes techniques des partenaires. Vous promouverez les voies de formation aux partenaires, les aidant tablir des comptences dans les produits Palo Alto Networks, la vente et la mise en uvre.

Ce que vous ferez Support technique : Rpondre aux demandes techniques pr-vente des partenaires concernant la dimensionnement, les fonctionnalits des produits, les capacits, les exigences de dploiement, les directives de distribution des produits et les processus de certification.

Identification de solutions : Collaborer avec les partenaires pour identifier les solutions optimales qui rpondent aux besoins des clients et la stratgie globale en rponse aux documents RFI/RFP.

Livraison de formations : Raliser des prsentations techniques personnalises pour les revendeurs et leurs clients finaux travers diverses technologies.

Collaboration : Travailler avec des collgues pour crer et dvelopper des solutions dans des centres de solutions ou des plateformes de dmonstration pour une utilisation interne et par les partenaires.

Participation des vnements : Accueillir et participer des briefings excutifs, des confrences techniques, des salons professionnels, des sminaires, des formations sur site et virtuelles, et des vnements marketing pour les partenaires revendeurs et fournisseurs.

Formation des fournisseurs : Participer des formations de fournisseurs pour soutenir les certifications dans les domaines techniques cibls et crer des feuilles de route techniques pour l'amlioration des comptences des partenaires.

Ce que nous recherchons Exprience : 3 5 ans d'exprience pertinente dans la cyberscurit, en particulier dans les domaines de la scurit tels que l'infrastructure rseau, les points de terminaison et le cloud, au sein d'une grande communaut de partenaires stratgiques.

Comptences en communication : Capacit communiquer clairement et efficacement, transmettre les informations ncessaires et raliser des prsentations formelles.

Leadership : Comptences dmontres en leadership avec une approche proactive pour gnrer de nouvelles ides et diriger des initiatives de manire assertive.

Comptences organisationnelles : Excellentes comptences organisationnelles et de gestion du temps, avec la capacit de mener les tches terme et de s'adapter aux priorits changeantes.

Comptence technique : Capacit apprendre rapidement et s'adapter de nouveaux systmes et technologies, avec une matrise des systmes informatiques et des applications pertinentes divers niveaux.

Comptences interpersonnelles : Comptences solides en ngociation et capacit interagir efficacement avec la direction et des quipes diversifies.

Conditions de travail Heures de travail non standard occasionnelles ou heures supplmentaires selon les besoins de l'entreprise.

Peut tre situ chez un revendeur / client.

Environnement professionnel de bureau.

Voyages frquents requis (25%).

Exigence de fourchette de rmunration annuelle:

La rmunration annuelle offerte sera base sur plusieurs variables, y compris la localisation gographique, l'exprience de travail, l'ducation et les comptences/ralisations, et sera mutuellement convenue au moment de l'offre.

• Fourchette de salaire l'embauche: 80 000 $ - 90 000 $ CAD

Key Skills

What's In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!