RN Case Manager Supervisor - Day Shift
M-F (Hours: 8a-4:30p with call rotation every 7 weeks) No Holidays or Weekends!
Newark, DE
Christiana Care Hospital in Newark, DE is looking for a (RN) Case Manager Supervisor to provide direct Care Management Services, to a defined patient population, while providing supervisory services to the Case Management & Social Work staff.
The Care Management Supervisor will provide on-going support to the department. The department Manager and Director will assist in the direction and education of all phases of the Care Management process. The Supervisor will be held accountable to work in a collegial manner with patients, physicians, staff, consultants and all ancillary departments. Will have the responsibility for the direct oversight/supervision of department-based teams; coordinates special departmental projects to include patient and staff satisfaction, length of stay reduction, and service delivery improvement.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Interacts on a daily basis with patients, nurses, physicians, and other ancillary and professional staff Daily contact with all Care Management staff at any Christiana Care Health System campus.
The Care Management Model:
Our Care Management Triad Team Model is a collaboration between the following:
RN Case Manager - Manages patient care, drives patient progression, and establishes a discharge plan.
Social Worker – Resolves psycho-social barriers and supports discharge needs.
Utilization Management – Reviews patient status for appropriateness and anticipated payer coverage.
EDUCATION AND EXPERIENCE REQUIREMENTS:
DE RN License or Compact RN License required.
CCM/ACM Certification preferred. If certification not in place, willing to complete within 18 months of hire.
Bachelor of Science in Nursing required, Master of Science in Nursing (Masters preferred)
Minimum 5-7-year experience in health care environment. Must have at least 3 years case management experience with at least 2 years serving in a leadership role.
WORKING CONDITIONS:
Frequent in-house unit-based exposure – patient contact
Occasional travel between Christiana Care Health System campuses
Travel, as required, to work related conferences