RESPONSIBILITIES
• Develop opportunities from the Business Development Team
• Responsible to ensure key metrics for each account are met, examples OTD, EDI Compliance and Load Acceptance.
• Account management and growth of assigned accounts by sourcing and securing opportunities from within each account
• As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac
• Ensure accurate data capture, data integrity and system entry in all customer-related functions
• Effectively utilize data and problem-solving skills to proactively resolve customer issues
• Monitor current loads and proactively identify, communicate and resolve issues for customers
• Support A/R in collections of past due invoices for your customers
• Other duties as assigned
QUALIFICATIONS
Education/Training:
• BA or BS degree or equivalent experience
Related Experience/Requirements:
• Minimum of two (2) years of brokerage experience
• Demonstrated ability to develop business with new and existing customers
• Demonstrated understanding of brokerage operations and geographic freight markets
Knowledge/Skills/Abilities:
• Demonstrated understanding of brokerage operations and geographic freight markets
• Prior demonstration of effective negotiation skills
• Existing customer and/or carrier base is a plus
• Ability to work in a fast paced team environment and possess independent work desires
• Detail-oriented and meet scheduled activity deadlines
• Positive, influential communication skills
• Punctuality and a good work ethic are critical
• Knowledge of Microsoft Office (Excel, Word, etc)
• Excellent customer service skills including the ability to effectively serve our customer’s needs
• Ability to pass a pre-employment background check
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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