Campus Manager

ABM Industries

Compensation:$80,000 - $95,000 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Benefits:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visitABM Employee Benefits | Staff & Management

POSITION SUMMARY

The Campus Manager has overall responsibility for all aspects of facility management services and/or operations. The CM is the primary point of contact for day-to-day operations. They will create an unwavering attitude and commitment to safety and reliability within the client environment as they build a team of day and evening cleaning technicians capable of achieving the goal of 100% availability of mission critical infrastructure. The CM will drive continual improvements to the operation by creating an expectation of learning and development of their staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position is responsible for the overall operation of our facility management services to multiple critical facilities, including ensuring the safety and well-being of its employees, safeguarding company funds and property, and representing the company with respect to the client. This Campus Manager ensures that established company goals are realized while maintaining client relations that will enhance future business and has total responsibility for managing all aspects of the contract.

• Oversee all aspects of the client’s critical physical infrastructure.
• Ensure that all work performed within mission critical space is done to high quality and without impact to internal/external customers.
• Management of day and evening cleaning technicians.
• Develops, plans, and implements annual shutdown program for preventive maintenance activities.
• Ensures projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements
• Oversee the development and accuracy of site-level operating procedures and other documentation.
• Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities
• Effectively and efficiently manage the operations budget and expenditures of assigned contracts.
• Manage the complete physical assets pertaining to the Operation and Maintenance of the critical and non-critical infrastructure equipment and systems.
• Manage preventive maintenance inspections and provide guidance on how to address issues.
• Manage client work order system ensuring all SLA’s are met, constantly monitoring for accuracy and completeness. Produce reports as required at customer request, control system access and user credentials.
• Ensure compliance of Customer SLA parameters and Change Control activities, review and approve all system changes (set-points, thresholds, alarm-points, etc.) which could impact customer operations
• Set, review, and approve employee work/PTO schedules, audit and process employee time and payroll.
• Ensure that ABM training expectations are met and audit the process monthly.
• Identify, vet, and approve all sub-contractors who will perform work on-site.
• Develop PM contract scopes-of-work, ensure contract terms are fulfilled.

EXPERIENCE AND EDUCATION AND EQUIVALENT EXPERIENCE

• Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent 5+ years’ experience in mission critical operations environments, desired
• Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operational experience desired
• Experience utilizing a CMMS (Computerized Maintenance Management System)
• Strong verbal and written communication skills to “C” level and below, including customers and vendors.
• Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals
• Experience generating cost savings through multiple continuous improvement activities
• Working knowledge of purchasing and/or utilizing and managing subcontracts and vendors

PHYSICAL DEMANDS AND WORK ENVIRONMENTAL FACTORS

The position will require a large amount of walking to inspect buildings and will also be require time sitting in front of a computer to manage work orders, respond to client emails and document findings. The employee will be frequently required to turn head and torso, bend and flex arms, wrists, and fingers, reach with hands and arms, lift or move objects weighing 10 lbs. or more.Position requires that employee have full use of eyes and ears and full power of speech.

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