Production Control Coordinator - SFO Hub

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The Production Control Coordinator plays a key role in supporting the food logistics management team by ensuring efficient daily operations and strict adherence to food safety protocols. This position requires strong database management skills, a high level of attention to detail, and the ability to prioritize tasks effectively in a dynamic environment. The ideal candidate will demonstrate critical thinking skills and a proactive approach to problem-solving while maintaining compliance with regulatory and internal quality standards.

Main Accountabilities

• Monitor airport activity for aircraft changes / cancellations / delays
• Create and maintain department production paperwork
• Verify daily operational data and update appropriate databases as required
• Run Daily Reports and provide updated production information to Operations
• Communicate with airline customers on time sensitive requests and changes
• Document and ensure all Communications and Paperwork properly reach Operations
• Other duties as assigned

Knowledge, Skills and Experience

• High school diploma or general education degree (GED)
• 1-3 years of administrative experience
• Knowledge of airline specific database systems (i.e. LINK, CBASE, ACE)
• Strong sense of urgency and problem solving skills
• Ability to handle multiple tasks with attention to detail in a high stress environment
• Verbal/written communication skills
• Strong interpersonal skill with the ability to interact and lead multi-cultural work group
• Basic knowledge of Microsoft Office programs
• Organized and detail-oriented
• Basic math skills (addition, subtraction, multiply, and divide)
• Must be available to work nights, weekends, and holidays as needed