-Act as liaison between stakeholder audiences and program leadership team when necessary, communicating information such as training registration details and process best practices through various channels, such as email, in-person and online events.
- Develop and nurture ongoing relationships with various organizations and associations. Work with them to plan various in-person and online events in communities across the state.
- Host community events to engage with members of the public and speaking to those audiences with presentations covering program details highlighting available support services and available resources.
- Lead trainings for program related topics to various stakeholder groups.
- Develop effective communications campaigns and messaging timelines that help strengthen stakeholder understanding of available program resources and reinforce various change management initiatives.
- These materials may include email announcements, presentation decks, print and digital event announcements, hand-outs, flyers, and various website content.
- Content maintenance on stakeholder support websites including training information, support guides and other resources.
- Coordinate strategy development with program leadership to leverage communications materials in a manner that helps achieve business objectives.
- Conduct a brand adherence check for communications, marketing, and training materials (email announcements, presentation materials, flyers, leave-behind materials, and other marketing pieces) across all business lines and geographies.
- Assist with implementations and ongoing operations initiatives, applying effective change management strategies to promote successful adoption and execution of processes.