Sales Executive Assistant (Hybrid)

Nexus Communications

At Nexus, we Connect People with Purpose.

We are a leading boutique practice for culture transformation, supporting Fortune Global 500 organizations across every aspect of their Candidate, Employee, and Customer Experience - from talent attraction and onboarding, to leadership, to values, purpose, and beyond.

Partnering cross-functionally with People & Culture, Marketing & Brand, Communications, and Customer Experience teams, we bring enterprise strategy to life – driving impact at scale and shaping meaningful workplace experiences.

Nexus combines the strategic capability of a Big Four consultancy, with the activation capability of a boutique marketing/communications firm.

Support Business Development.
Keep our President and Senior Sales on point.

We're NOT looking for an experienced Sales pro (or aspiring), but you have to like and know Sales.

We ARE looking for an administrative professional, who has previously supported Sales.

This opportunity will test your appreciation for Sales and Salespeople as you provide coordination and logistical support for our business development efforts, working directly with our most senior Sales Consultants, including our President.

The responsibilities of this role comprise a wide range of activities such as managing and coordinating meetings and schedules, CRM and other data management & reporting, inbound/outbound sales and client communications, Project Management, while also contributing to Business Development processes.

Travel will be required to support business development at 6 to 8 Sales Conferences throughout the year.

Responsibilities include:

Sales Support:

• Preparing sales decks, presentations, proposals and other materials.
• Sales data entry and reporting in our CRM.
• Attending 6 to 8 sales conferences and events per year to provide support and on-site coordination.
• Supporting the sales team with various administrative tasks.

Scheduling and Coordination:

• Managing calendars and scheduling meetings, appointments, and events.
• Arranging travel, accommodations, and other logistical needs for conferences and client travel.
• Coordinating meetings, including capturing key points, preparing agendas and presentation decks/ materials.
• Supporting/providing executive assistance to the President in a wide range of areas.

Communication and Correspondence:

• Transcribing, drafting and editing emails, reports, and other business correspondence.
• Answering calls, e-mails and managing communication channels.

Record Management:

• Maintaining file organization and databases.
• Ensuring accurate and up-to-date customer information in our Monday.com CRM.
• Preparing and organizing reports.

Customer Service:

• Responding to inbound inquiries and providing information about Company services.
• Receiving customer comments and determining resolution paths.
• Ensuring high levels of customer satisfaction.

What You'll Need to Succeed

Education and Experience

• 3 to 5 years experience providing support in a sales-driven, Consulting or Services environment.
• A College or university diploma or degree or equivalent experience.

Must Haves

• A Valid Passport and ability/willingness totravel to the U.S. and other destinations, as required. Weekend travel will be required.
• Proficiency in Microsoft Office Suite: Expertise in Word, Excel, PowerPoint, and Outlook.
• Experience with CRMs(Salesforce, Zoho, Hubspot, Monday.com) and/or other database platforms.

You Also Have

• A strong customer service philosophy and disposition: A do what it takes to get the job done attitude.
• Strong organizational and prioritizing skills: To manage multiple tasks and prioritize effectively.
• Excellent written and verbal communication skills: Clear, consistent and professional.
• Great problem-solving skills: To efficiently identify and resolve issues.
• Strong Interpersonal Skills: To build rapport and sustain positive relationships with colleagues and clients.
• Superb attention to detail: To ensure quality and consistency for you and others.

This position has a hybrid working schedule with 3 days per week in our downtown Toronto office + 2 days remote per week, with flexible remote arrangements in the Summer months.

We offer a comprehensive rewards structure including competitive salary, performance bonus, health benefits, Group RRSP matching and generous PTO.

If you are looking for interesting work with purpose, and the opportunity to work with smart, supportive and dedicated teammates, your efforts will contribute to an organization making a difference for a lot of people.

Please submit

1. A short cover letter highlighting your relevant experience
2. Your resume

Please note that ONLY those submissions that follow these information guidelines will be considered.

Nexus Communications is committed to creating and maintaining an inclusive workplace.

Special Requirements & Accessibility
Everyone is different when it comes to interviews. If you have any special requirements, just let us know and we'll do our very best to accommodate your needs.