Manager S&M Business Operations

Hilton Grand Vacations

Orlando, FL Posted 4/18/2025 Full Time

Our vision

We are a global team of memory makers, collaborators, industry leaders, innovators and so much more. We believe amazing vacations and experiences start with teams as diverse as the customers and communities we serve. At Hilton Grand Vacations, your future is bright!

The role

Responsible for providing operational and financial reporting to track Regional profitability and efficiency. As a business partner of the East Region Sales & Marketing leaders, this position facilitates Business Operations responsibilities in the period end closing process as well as forecasting site sales and marketing performance.

Key responsibilities

  • Partner with Sales & Marketing leadership on projects and initiatives to meet financial and operational goals and objectives.
  • Facilitate period end close and forecast/budget processes
  • Prepare weekly forecast updates
  • Identify Risks and Opportunities within Sales & Marketing Operations
  • Develop reporting and analysis of key areas of the business
  • Create and analyze performance reports, to measure compensation plans and target efficiencies, and financial statistics for direct use and/or for site leaders and team members.
  • Learn required and proprietary applications
  • Track key statistics and identify trends in the business
  • Work with Accounting to ensure all expenses are properly recorded and accrued for within our site and regional financials
  • Consolidate and review monthly financial statements and report variance explanations
  • Monitor and communicate staffing levels, recruiting targets and tour forecasts for optimal efficiency
  • Perform special projects as assigned by management.
  • Attend and present at key financial meetings
  • Make quality business decisions in a timely manner and under tight deadlines and pressure
  • Carry out any reasonable request by management of which the associate is capable of performing

Why do Team Members Like Working for us

Excellent health care options (medical, dental, and vision that encourage preventative care – that start on day 1!).

Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation or recuperation.

All new Team Members are automatically enrolled in the HGV Retirement Savings Plan.

Our Go Hilton Team Member Travel Program offers accommodations at deeply discounted rates and 50% off at participating hotel-operated restaurants. Pass the savings on since HGV allows you to share additional discounted room nights.

Experience required

  • BA/BS/bachelor’s degree
  • Minimum 4-5 years of Financial Analysis experience, preferably Vacation Ownership
  • Minimum 1-2 years of management or supervisory experience

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

JOB LOCATION:
Orlando, FL 32839

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