Fleet Maintenance Manager- SFO HUB

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Role Purpose Statement

The job incumbent ensures fleet maintenance/management processes are completed in accordance with LSG Sky Chefs’, DOT, TSA and USDA rules/regulations. He/she is a Subject Matter Expert (SME) for fleet maintenance repairs, processes, procedures, training and budgeting. Furthermore, he/she will track all fleet work assignments, approvals, PO’s in accordance with LSG Fleet/Financial software. Finally, this position will interact with all 3rd party fleet vendors, chassis manufactures and truck builders.

Main Accountabilities

Fleet Maintenance Management

• Direct the activities of the Fleet Maintenance repairs for their region of responsibility
• Ensures all vehicles in CSC are properly maintained to meet United States Department of Agriculture (USDA), Food and Drug Administration (FDA), Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT)
• Direct interaction with outside contractors and vendors concerning fleet maintenance
• Monitor and assess the fleet maintenance services provided by all 3rd party vendors and in house mechanics
• Ensure fleet maintenance schedules are monitor, implemented and status be actively tracked
• Inform and train their area’s CSC(s) staff & 3rd party vendors about the correct use of the NAM fleet PM, processes and CMMS systems.
• Monitor vehicle systems for proper use which include (GPS), dash cam, 360 cameras, CMMS system and Ground Star
• Ensure proper licensing and insurance requirements for all vehicles and other regulatory requirements during audits
• Approves fleet repairs in their region of responsibility
• Participate in customer quality issues, develop and implement corrective actions that involve fleet maintenance.
• Maintain an ongoing, positive and pro-active relationship with all internal and external customers
• Attend the daily operations briefing

Safety, Policies and Procedures

• Monitor and ensure compliance with customer safety and equipment policies and procedures
• Provide a safe environment by promoting safety initiatives
• Reduce safety hazards by ensuring maintenance staff create safe tools, equipment, remove unsafe equipment, etc.

Leadership

• Ensure that their area of responsibility is properly organized and directed
• Guide, motivate and develop all 3rd party vendors on proper LSG fleet maintenance processes and procedures
• Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
• Make the company's values and management principles live in the department(s)
• Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Global Quality Standards (GQS), Hazard Analysis and Critical Control Points (HACCP), Lean Manufacturing, Employee Safety

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, five to seven years of related work experience required
• Proven analytical and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results and achieve budget
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and Environmental Protection Administration (EPA) regulations
• Excellent verbal, written and organizational skills required combined with an aptitude for multi-tasking
• Good knowledge of Microsoft Office and Windows-based computer application