The District Loss Prevention Manager develops and implements the Loss Prevention program for 15+ selling locations. The DLPM is responsible for driving results through achievement of goals related to inventory shortage, budget lines, cash variance and operational compliance. In addition, the DLPM is responsible for the selection and career development of all exempt and non-exempt Loss Prevention personnel within the assigned locations.
ACCOUNTABILITIES
SHORTAGE AND OPERATIONAL CONTROLS
Achieves inventory shortage goals through implementation of shortage control programs, operational efficiencies, physical security standards and product protection
Oversees the assessment program for assigned district and ensures execution of required assessment/audits, results are reported accurately/timely and follows up on results/store accountability
Conducts store visits to review for implementation of best practices - addresses store opportunities and leverages District Manager partnership to ensure store accountability
Oversees physical inventory process within assigned district
THEFT DETERRENCE AND RESOLUTION
Maintains internal/external productivity standards and verifies case reporting standards are adhered to
Ensures compliance to Apprehension Guidelines/Ethical Standards as they relate to internal/external investigations and apprehensions
Effectively partners with Corporate Loss Prevention/Legal, law enforcement agencies, court system and/or other retailers/business to investigate and resolve acts of theft/fraud
Ensures store compliance to physical security guidelines and product protection standards
TALENT MANAGEMENT
Responsible for the recruitment and hiring of Loss Prevention personnel within assigned district
Facilitates and manages required onboarding/on-going training requirements for the Loss Prevention team
Establishes and maintains succession planning, conducts IDP discussions and provides development opportunities
Maintains or reduces Loss Prevention Associate turn/churn
OTHER DUTIES
Maintains district budget related to payroll, travel and store protection to plan
Ensure safety standards and OSHA requirements are adhered to
Supports the company's Core Values and strategic initiatives
MANAGEMENT
Manages direct reports, systems and projects to achieve unit goals in accordance with Kohl's policies and practices
Prepares and analyze unit plans and reports
Provides leadership by exhibiting influence and expertise, thus affecting the results of the operating area
Creates an effective work environment by developing a common vision, setting clear objectives, expecting teamwork, recognizing outstanding performance and maintaining open communications
Develops staff through coaching, providing performance feedback, providing effective performance assessments and establishing performance and development plans
QUALIFICATIONS
REQUIRED
Strong verbal, leadership and written communication skills
Ability to make decisions in stressful situations
PREFERRED
Multiple years of retail Loss Prevention experience at multi-store level
Internal Interviewing Certification (ex; Wicklander)
Bachelor's Degree in Criminal Justice, Business or related field