Visual Merchandising Lead

About the Role

As Visual Merchandising Lead you will support, guide and execute visual merchandising and operational processes effectively and efficiently. You will drive sales by creating moments through visual storytelling and merchandising execution that support an enhanced customer experience. 

What You’ll Do

• Support store leadership in visual and merchandising planning and execution

• Implement all aspects of visual presentation consistently according to corporate standards and resources

• Update merchandise sets based on product availability and sell through to maintain inspiring presentations

• Elevate visual and merchandise presentations in all areas of the store

• Maintain proper care of all visual components in a neat, clean and organized work and storage area

• Oversee installation, timing, removal or disposal of visual and merchandising initiatives and capital projects in partnership with store leadership

• Conduct regular store walks with store leadership focusing on merchandise and visual priorities

• Partner with the District Visual Lead to provide feedback and understand company strategies

• Follow product protection guidelines to minimize shortage

• Assist with onboarding and training new associates

• Acknowledge and assist customers in all areas of the store delivering a friendly and easy experience

All Lead roles at Kohl’s are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues

• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing

• Accomplishing multiple tasks within established timeframes

• Training, monitoring and reinforcing company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers 

• Other responsibilities as assigned

What Skills You Have

Required

• Must be at least 18 years of age or older

• Limited travel to support new store openings

• Strong verbal/written communication and interpersonal skills

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Retail or service industry experience