Store Merchandising Associate

KOHLS

Leominster, MA Posted 11/24/2024 Full Time

About the Role

In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.

What You’ll Do

  • Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner

  • Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience

  • Engage customers by greeting them and offering assistance with products and services

  • Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner

  • Prevent loss by following all product protection standards

  • Support and partner with other associates on merchandising incoming product

All associate roles at Kohl’s are responsible for:

  • Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

  • Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

  • Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience

  • Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

  • Accomplishing multiple tasks within established timeframes

  • Following company policies, procedures, standards and guidelines

  • Maintaining adherence to company safety policies for the safety of all associates and customers

  • Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

  • Other responsibilities as assigned

What Skills You Have

Required

  • Excellent customer service skills and ability to multi-task with strong attention to detail

  • Verbal/written communication and interpersonal skills

  • No retail experience required

  • Must be 16 years of age or older

  • Flexible availability, including days, nights, weekends, and holidays

Preferred

  • Client facing retail or service industry experience



Pay Starts At: $15.00
JOB LOCATION:
Leominster, MA 01453
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