Reverse Logistics Expert

ALL ABOUT GENERAL MERCHANDISE

Experts of operations, process and efficiency who enable a consistent experience for our guests by ensuring product is set, instock, accurately priced and signed on the sales floor. The General Merchandise and Food Sales team leads inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all General Merchandise (GM) areas of the store. This team leads Food & Beverage and Food Service, providing a fresh and food safe experience. Experts enable efficient delivery to our guests by owning pick, pack and ship fulfillment work.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Receiving and Outbound Expert can provide you with the:

• Knowledge of guest service fundamentals and experience supporting a guest first culture across the store 
• Experience in retail business fundamentals including: department sales trends, inventory management, process efficiency and improvement
• Experience executing the daily/weekly workload to support business priorities and deliver on sales goals 

As a Receiving and Outbound Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we’re happy they chose to stop at Target
• Receive deliveries using the receive application and process all inbound store transfers to ensure inventory accuracy
• Responsible for ensuring Direct to Store Deliveries (DSD) and Advance Direct to Store Deliveries (ADSD) are accurately received following the outlined processes
• Follow up daily to ensure all unacknowledged deliveries have been received
• Accurately handle all outbound freight shipments related paperwork; make shipping arrangements when necessary
• Execute donations, CRC, electronics recycling, transfer orders (store to store and sweeps), salvage and inventory removals (IRs) are in compliance with all DOT regulations and best methods
• Identify and handle environmentally sensitive item management (ESIM) in the reverse logistics area in compliance with applicable laws and regulations
• Complete the ESIM weekly log
• Process vendor credits and damaged/defective items accurately and in a timely manner to minimize shortage and compliance risk; Handle merchandise returns according to company and vendor guidelines
• Responsible for maintaining all invoices and documentation per record retention guidelines pertaining to deliveries, ESIM waste pickups and all outbound shipments
• Follow processes accurately with attention to detail
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

We might be a great match if:

• Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at Target
• Stocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do
• You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

The good news is that we have some amazing training that will help teach you everything you need to know to be a Reverse Logistics Expert. But, there are a few skills you should have from the get-go:

• Must be at least 18 years of age or older.
• Previous receiving or reverse logistics experience preferred, but not required
• Welcoming and helpful attitude toward guests and other team members
•  Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow a multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations as needed
• Operate powered equipment only if certified.
• Climb up and down ladders
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
• Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Find competitive benefits from financial and education to well-being and beyond at .

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