Come to work and be ready to think on your feet, grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out to TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. To keep up with our ever-changing inventory, we stay nimble and adaptable. No day is the same, and that’s just how we like it. Every shift is a new opportunity to Discover Different - and support each other along the way.
Merchandise Controller
Work Schedule
A Shift (Monday – Thursday, 5:45 AM – 4:15 PM)
Job Summary
Acts as a liaison between the Distribution Centers and the Home Office Merchandising Department by representing the interests of Merchandising and Planning and Allocation. Ensures merchandise is effectively inspected and checked and that all merchandise meets the company value requirements for fashion, quality and brand.
Duties and Responsibilities
- Ensures merchandise meets purchase order specifications.
- Ensures that merchandise is seasonally appropriate for zones serviced by their facility.
- Proactively addresses Vendor Compliance issues and opportunities in the way Vendors pack, ticket and ship merchandise.
- Ensures that the merchandise is of the correct value to our customers in terms of fashion, quality, price and brand.
- Challenges Marmaxx retail price and ensures that "comparable at price" on ticket reflects the company standard of 20-60% off.
- Ensures balanced mix of color, size, style and quantity in the lay-up through packing process by adhering to company shipping philosophy.
- Ensures merchandise meets fiber content, labeling, care and country of origin legal requirements.
- Ensures appropriateness of logos, graphics, hangtags and merchandise to our stores.
- Identifies poor size breaks and communicates to Planning to adjust pack size.
- Evaluates merchandise not ordered and assigns appropriate description and retail.
- Possesses an in-depth knowledge of merchandise technical terms, fabrications and Marmaxx standards relating to quality and size requirements.
- Creates/maintains problem status logs to ensure special handling of problem orders.
- Develops and applies in-depth understanding of all DC and Merchandise systems to effectively problem solve.
- Partners/collaborates with all appropriate resources in the DC and Home Office to resolve issues in a timely manner.
- Builds and maintains effective working relationships with hourly associates, DC management and P&A.
- Understands impact vs. intent and adjusts communication style to achieve optimal outcome.
- Comprehends the implication of their actions to the company's bottom line as it relates to shrink and profit.
- Ensures that damaged/problem merchandise and RTVs are identified and processed according to established guidelines.
- Ensures proper handling and timely execution of MARS. Collaborates with operations to resolve issues centered around overages/shortages.
- Identifies and communicates proper receiving, handling and routing of other DCs' merchandise.
Job Knowledge
Minimum formal education, if any, required to perform this job:
- Bachelor’s Degree or equivalent job experience.
Minimum job skills required to perform this job:
- Strong organizational and time management skills as well as flexibility and ability to prioritize.
- Strong PC skills including Outlook, Excel, Word.
- Strong problem solving and negotiation skills in addition to strong oral and written communication skills.
- Displays strong follow through skills to resolve problems in a timely manner.
- Utilizes active listening skills to effectively communicate at all levels.
Minimum experience required to perform this job:
- 1-2 years of merchandising experience
List specific jobs which could prepare an individual for this job:
- Merchandise Coordinator
- Associate Planner
- Retail Lead
Come Discover Different at TJX - we think you’ll find that it’s so much more than a job. We move a lot of inventory - at all times of the day - and that takes working, learning, and growing together. When you’re a part of our TJX family, you have the full support of a diverse, close-knit team in our Distribution Centers.
Pay Range for this role is $19.95 - $26.90.
As you think about where to work, know that we take care of our people. We offer competitive pay and great benefits. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.