RN Transitional Care Coordinator
Markets InterimHealthCare home care services, including Home Health, Hospice and Personal Care & Support Services internally across service lines and externally to potential referral sources and prospective clients to increase profitable sales and continue the development of this business. RN with Hospice experience strongly preferred for this role.
As a Transitional Care Coordinator, here’s a big-picture view of what you’ll do:
- Consultative Selling: Assess potential clients’ needs and educate them on the benefits of hospice, personal care, and home health services. Provide solutions that align with their unique care requirements.
- Lead Generation & Conversion: Identify and qualify new leads through outreach and referrals, and convert leads into new clients by providing exceptional service and tailored solutions.
- Collaboration: Work closely with clinical, operational and sales teams to establish internal referral processes and create personalized care packages, ensuring that the client’s needs and preferences are met.
- Relationship Management: Establish and maintain contact and relationships with referral sources including physicians, hospitals, skilled and other nursing facilities, community resources and others appropriate to targeted markets and service lines.
- Follow-Up: Conduct regular follow-up with existing clients to ensure satisfaction, address concerns, and offer additional services when necessary.
- Customer Education: Prepares and conducts presentations regarding Interim HealthCare to internal Interim departments and other organizations where prospective clients might be reached or influenced.
- Sales Reporting: Track and report on activity as well as monitor account development status and plan next steps; reviews reports and activity with supervisor on regular basis.
- In conjunction with the VP of Strategic Development, establishes and monitors the process to track all referral activity, including sources and disposition.
- Develop and work a quarterly business plan for key accounts established and modified in conjunction with the VP of Strategic Development.
- Completes other assignments as requested and assigned.
- May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
Our Transitional Care Coordinator enjoys some excellent benefits:
- 84k to 94k DOE
- Weekly Pay
- Set your own schedule and enjoy work-life balance.
- Medical, Dental, Vison, PTO, holiday pay
- Insperity Perks: Earned Wage Access, Banking and Card Member Discounts, Cashback, and More
A few must-haves for our Transitional Care Coordinator:
- RN is strongly preferred with Hospice experience.
- 2-4 years of experience in hospice or healthcare sales.
- Strong understanding of hospice and personal care services.
- Demonstrated effective written and verbal communication skills, including the ability to communicate with all levels within and outside the company.
- Demonstrated familiarity with home healthcare services, referral sources and payors.
- Computer and Internet literacy.
- Demonstrated excellent organizational and detail skills.
- Demonstrated ability to accomplish goals under short deadlines, changing priorities and minimal resources.
- Proven ability to work independently with minimal supervision.
Why Work for Interim HealthCare
Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Medical Professionals. Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates Registered Nurses, and a passion to put patients first. Join a nationwide network of medical professionals who are making a significant difference in the lives of others through the personalized, home-based care they provide.
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