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Retail Jobs
Full Time
4/19/2025
Barrie, ON L4N 6P3
(2.0 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:30 North Village Way Unit 1Location:CAN Winners Store 0325 Barrie ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
4/13/2025
Barrie, ON L4N 6PS
(2.0 miles)
Job ID: 260777 Location: ON-Park Place Barrie (1558) Address: 24 North Village Way Unit 1, Barrie, ON L4N 6PS, Canada (CA) Full Time/Part Time: Full TimePosition Type: RegularThe Loss Prevention Agent protects the assets of a store against theft, and works with the Leadership team to maintain operational controls to reduce shortage. ESSENTIAL DUTIES AND RESPONSIBILITIES Loss Prevention Provide friendly, professional and knowledgeable service to clients as needed.Conduct surveillance on the sales floor, as well as utilizing the CCTV system, to identify, observe, and apprehend or deter individuals from committing external theft(s).Adhere to all laws and SEPHORA policies concerning apprehensions, search and seizure and the preservation of evidence.Prepare reports relative to any theft incidents, merchandise recoveries, accident investigations and audits.Develop and maintain a professional relationship with all internal partners, local law enforcement agencies, mall security and other retailers.Testify in court on behalf of the company, in any case, criminal or civil, to which the Agent is summoned.Provide new hire and continuous employee trainings to maintain store loss prevention awareness. Operations Conduct store self-audits, checklists and safety inspections. Communicate findings to store Leadership team and District Loss Prevention Manager.Assist store Leadership team with inventory preparation and process.Partner with stores and DLPM in the development and execution of shrinkage prevention plans. EXPECTED SKILLS AND QUALIFICATIONS 1 year of asset protection/loss prevention experience in a retail environment.Satisfy and maintain all licensing requirements (as required by province or local jurisdiction).Possess strong written, verbal, interviewing, listening and interpersonal communication skills.Ability to maintain composure and provide effective coaching in the moment on loss prevention techniques.Proficiency in Windows, Word and Excel is desirable.A High School graduate or equivalent.Availability to work flexible hours and days, including evenings, weekends, and holidays is essential.Availability to work at multiples locations within a market. ADDITIONAL INFORMATIONPhysical Requirements: Work in a fragrance filled environment.Lift and carry up to 50 pounds. Bend and stretch to stock shelves. COMPANY OVERVIEWOwned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation. Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.
Part Time
4/19/2025
Barrie, ON L4N 6P8
(2.1 miles)
HomesenseAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:100 Park Place Blvd.Location:CAN Homesense Store 0106 Barrie ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
3/21/2025
Vaughan, ON L4K 5W4
(38.3 miles)
Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Full Time
4/19/2025
Aurora, ON L4G 4A2
(28.6 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:10 Goulding Ave Unit A2Location:CAN Winners Store 0344 Aurora ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Part Time
4/6/2025
Aurora, ON L4G 4A2
(28.6 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:10 Goulding Ave Unit A2Location:CAN Winners Store 0344 Aurora ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
4/19/2025
Stouffville, ON L4A 0K2
(34.8 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:1010 Hoover Park DriveLocation:CAN Winners Store 0418 Stouffville ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
4/19/2025
Vaughan, ON L4L 9K5
(41.0 miles)
HomesenseAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:7575 Weston Rd. Unit# 112Location:CAN Homesense Store 0001 Vaughan ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
4/19/2025
Toronto, ON M2N 5Y7
(44.1 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!Why Work With Us We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Our comprehensive training and development programs provide you with the tools and resources to expand your skills.Enjoy Associate discounts at our stores, available to you and eligible family members.We have a range of global well-being programs focused on physical, financial, and emotional wellness.Exciting career paths with growth opportunitiesWhat You’ll Do:Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.About You:Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.Demonstrated ability to lead, develop, and empower a large team.Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:4841 Yonge StreetLocation:CAN Winners Store 0287 Toronto ONSalary Range: $47,407.50-$66,370.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.
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Full Time
3/25/2025
Orillia, ON L3V 3A5
(22.0 miles)
Application Deadline:04/29/2025Address:285 Coldwater Road WestJob Family Group:Retail Banking Sales & ServiceJoin BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.Assists with the implementation of targeted marketing programs, promotions, and other initiatives.Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.Supports the delivery of targeted marketing programs, promotions, and other initiatives.Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.Serves a customer advocate during application and processing activities.Completes onboarding activities as required.Delivers exceptional customer service that builds trust through expertise, responsive service, and support.Guides customers throughout mortgage application and processing activities.Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Helps determine business priorities and best sequence for execution of business / group strategy.Conducts independent analysis and assessment to resolve strategic issues.Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.Analyzes data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports and dashboards.Provides input into the planning and implementation of operational programs.Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Organizes work information to ensure accuracy and completeness.Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.In-depth understanding of the mortgage lending process and applicable regulatory requirements.Strong interpersonal, sales, customer service, and negotiation skills.Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.Strong knowledge of the broader real estate industry and mortgage market.Strong negotiation skills.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Salary:Pay Type: CommissionThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
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