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Full Time
9/27/2024
Toronto, ON M5H 2Y4
(44.2 miles)
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!Job DetailsRECRUTEMENT POUR L’AVENIR. Cette offre d’emploi concerne une possibilit d’emploi future. Si ne voyez aucun poste qui vous intresse pour l’instant, soumettez quand mme votre curriculum vitae afin que nous puissions en tenir compte lorsqu’un autre poste bilingue sera disponible. Veuillez noter que nous communiquerons uniquement avec les candidates et candidats qualifis.RECRUITING FOR THE FUTURE. This posting is for a future job opportunity. If you don't see anything posted that interests you right now, submit your resume and we can keep you in mind for future French-English bilingual opportunities. Please note that only those who qualify will be contacted. PRINCIPALES FONCTIONS ET RESPONSABILITS:Fournir un soutien mdical aux patients et aux fournisseurs de soins de sant, y compris, mais sans s’y limiter,l’ducation sur des maladies et traitements spcifiques et la gestion des maladies;Fournir un soutien tlphonique (incluant les appels de maintenance et d’appui l’observance entrants et sortants) selon les besoins;Gestion de la base de donnes et vrification continue des dossiers et de l’information saisie;Administrer et adhrer des protocoles de gestion des cas, incluant la surveillance clinique, la collecte de donnes, le suivi continu des patients, la conformit, le suivi de l’interruption ou l’abandon de traitement, les rapports sur les effets indsirables et la liaison avec les fournisseurs de soins de sant primaires;Se prparer et assister des sances de formation spcialise plus pousses sur des thrapies spcifiques,donnes par l’quipe pharmaceutique;Travailler directement avec le spcialiste du remboursement et le mdecin pour obtenir des fonds pour les traitements de leurs patients; aider trouver d’autres sources de financement au besoin;Assister aux runions de ventes pharmaceutiques au besoin;Assister aux runions de patients et aux confrences au besoin pour duquer les patients et les prestataires concernant les informations sur les maladies/les produits et les services de gestion de cas;Travailler avec les associations de patients et les groupes de dfense;tablir et maintenir des partenariats avec l’quipe pharmaceutique;Assurer la liaison avec les fournisseurs de soins de sant, les pharmacies et les cliniques de perfusion et d’autres organismes au besoin, afin de coordonner les perfusions, l’administration de mdicaments et rsoudre les problmes qui surviennent;Entretenir des communications claires avec le gestionnaire, l’quipe et le client concernant la gestion des cas de patients;Avec les gestionnaires, participer au processus de formation de nouvelles infirmires gestionnaires de cas, y compris, mais sans s’y limiter, l’observation et la surveillance des appels;Soutenir et collaborer avec le personnel d’autres programmes en vue de l’laboration et de la mise en uvre de programmes de gestion des maladies, incluant l’tablissement des exigences cliniques, la rdaction de textes, de manuels ou de dpliants pour les patients, la dtermination des paramtres du programme de conformit, des valuations des besoins et des protocoles;Fournir des commentaires au sujet des protocoles, bases de donnes, processus et relations entre dpartements actuelsSe charger de signaler les effets indsirables aux units/dpartements qui lui sont confies;D’autres fonctions et tches peuvent tre confies l’infirmire gestionnaire de cas de temps autre, selon les besoins;PRIMARY DUTIES AND RESPONSIBILITIES:Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management;Telephone support (including maintenance calls and adherence support both inbound and outbound as needed);Database management and ongoing auditing of files and information captured;Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team, as required;Work directly with the reimbursement specialist and the physician to secure funding for their patient’s therapies; assist with alternative funding searches when needed;Attend pharmaceutical sales meetings as required;Attend patient meetings, conferences as needed to educate patients, providers regarding disease/product information and case management services;Work with patient associations and advocacy groups, as required;Establish and maintain partnerships with pharmaceutical team;Liaise with health care providers, pharmacies and infusion clinics, and other agencies as required, to coordinate infusions, drug delivery and resolve issues as they arise;Clear communication to the manager, team and the client regarding the management of patient cases;With the managers, participate in the training process of new nurse case managers, including but not limited to shadowing & call monitoring.Support and collaborate with other program staff in the development and implementation of disease management programs including clinical requirements, write texts, manuals or patient pamphlets, develop compliance program parameters, needs assessments and protocols;Provide feedback regarding current protocols, databases, processes, inter-departmental relationshipsResponsible for reporting all Adverse Events to the assigned units/departments.The Nurse Case Manager will also be assigned other duties and tasks as required from time to time.EXPRIENCE ET NIVEAU D’DUCATION REQUIS:Bilinguisme (franais et anglais) est requis;Baccalaurat ou diplme d’infirmier(re) autoris(e) (IA), diplme d’tudes suprieures ou exprience spcifique de gestion d’un cabinetest prfrable, avec cinq (5) annes d’exprience en soins infirmiers;Au moins deux (2) ans d’exprience du contexte du remboursement par des tiers publics ou privs ou dans les ventes (non requis, mais un atout), la gestion des soins ou le soutien cliniquedans l’industrie pharmaceutique, ou exprience connexe;Le(la) candidat(e) prfr(e) est un(e) infirmier(re) avec une exprience dans les soins de sant et la gestion de cas, dans un cabinet mdical ou un hpital ou dans l’industrie de l’assurance ou de la biopharmaceutique;COMPTENCES , CONNAISSANCES ET APTITUDES REQUISES:Fortement ax(e) sur le patient;Forte capacit effectuer plusieurs tches la fois;Capacit travailler sous pression;Aptitudes suprieures en service la clientle;Cal(e) en recherche sur Internet et en informatique; solides comptences en communication orale et crite et en rsolution de problmes et esprit d’quipe;Solidescomptences au tlphone;Aptitude communiquer et comprendre l’information mdicale;Dmontrer des capacits de travail en quipe;Capacit travailler de faon autonome;Capacit grer des sujets sensibles avec des opinions opposes et solides capacits en ngociation;Sens aigu des affaires et des financesSolides comptences analytiques et mathmatiquesAptitude communiquer efficacement oralement et par crit;Comptences interpersonnelles et de leadership efficacesSens de l’organisation; attention aux dtailsCapacit respecter systmatiquement les chancesExcellentes aptitudes de rsolution de problmes; capacit rsoudre les problmes de manire efficace et efficienteMatrise des techniques de prsentationMatrise de Microsoft Word, Excel, PowerPoint et autres programmes OfficePourquoi choisir Innomar Stratgies Une culture de travail distance d’abord – des possibilits flexibles de travail la maisonUn programme de rmunration globale concurrentiel :Rmunration de base + programmes de primesProgramme de cotisation gale au RERProgramme d’achat d’actions par les employsProgramme d’avantages sociaux flexibles (en vigueur ds le premier jour) qui comprend :Un compte de gestion des dpenses de santUn compte de bien-tre – pour que vous preniez soin de votre alimentation, de votre forme physique, de votre sant et de votre bien-trePrestations supplmentaires de cong parental, programme d’aide aux employs disponible en tout temps et plateforme virtuelle sur la santProgrammes de remboursement des frais de scolarit et de recommandation d’employsPossibilits d’avancement professionnelProgrammes de formation, programmes de formation au leadership et de mentorat pour votre perfectionnement professionnelPossibilit d’oeuvrer pour des vies plus sainesNous accordons de l’importance la diversit, l’quit et l’inclusion afin de favoriser une culture d’appartenanceDepuis le 18 octobre 2021, AmerisourceBergen exige que tous les membres de l'quipe canadienne soient entirement vaccins et prsentent une preuve du statut vaccinal complet au moment de l'embauche. Si vous ne pouvez pas recevoir le vaccin COVID-19 en raison d'un handicap/raison mdicale ou d'une croyance religieuse sincre, vous devrez suivre la politique et le processus d'AmerisourceBergen pour demander une exemption/un accommodement.EXPERIENCE AND EDUCATIONAL REQUIREMENTS:Bilingualism (French and English) required;A Bachelor’s degree or Registered Nurse (RN), Registered Practical Nurse (RPN), Licensed Practical Nurse (LPN) diploma, advanced degree or specific practice management experience preferred, with five (5) years of Nursing experience;Requires a minimum of two (2) years in public or private third party reimbursement arena or pharmaceutical industry in sales (not required, but an asset), managed care, or clinical support, or related experience;The preferred candidate is a nurse with healthcare and case management experience in medical or hospital practice or the insurance or bio-pharma industry;MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:Strong patient focus;Strong ability to multi-task;Ability to work under pressure;Superior customer service skills;Internet-research and computer savy; has strong verbal and written communication skills, problem solving skills and is a team player;Strong phone etiquette;Ability to communicate and comprehend medical information;Demonstrate teamwork abilities;Ability to work autonomously;Ability to handle sensitive issues with opposing opinions and strong negotiation skills;Strong business and financial acumenStrong analytical and mathematical skillsAbility to communicate effectively both orally and in writingEffective interpersonal and leadership skillsEffective organizational skills; attention to detailAbility to consistently meet deadlinesExcellent problem-solving skills; ability to resolve issues effectively and efficientlyExcellent presentation skillsProficiency in Microsoft Word, Excel, PowerPoint and other Office ProgramsWhy choose Innomar Strategies “Remote-First” culture – flexible opportunities to work from home!Competitive Total Rewards Package:Base salary + bonus programsRRSP matchingEmployee Share Purchase PlanFlexible benefits program (in effect on day one), including:Healthcare Spending AccountWellness Account – to focus on your nutrition, fitness, health and well-beingParental Leave Top Up, 24/7 Employee Assistance Program, and Virtual HealthcareTuition Reimbursement + Employee Referral ProgramsGrowth opportunities for career advancementLearning Programs, Leadership Training and Mentorship Programs to further your professional developmentAbility to make an impact in creating healthier futuresWe value diversity, equity and inclusion to foster a culture of belongingAs of October 18, 2021, AmerisourceBergen requires all Canadian team members to be fully vaccinated and show proof of completed vaccine status at time of hire. If you cannot receive the COVID-19 vaccine due to a qualifying medical condition or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation.What Cencora offersWe provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.Full time.Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returnedAccessibility PolicyAmerisourceBergen is committed to fair and accessible employment practices.When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.Salary Range*$59,900 CAD - 92,180Affiliated Companies:Affiliated Companies: Innomar Strategies
Full Time
10/1/2024
Toronto, ON M5H 4C7
(44.2 miles)
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.The Indirect Tax team provides valuable advice to our clients on solving their most pressing sales tax issues. Our sales tax consultants work across a wide variety of industries and tax jurisdictions to assist our clients in identifying solutions and making informed decisions through researching tax laws, representing clients in tax controversy situations and recommending strategies to minimize their sales tax liabilities.As a Senior Manager, Indirect Tax for RSM Canada, you will be responsible for the following job duties relating to GST/HST, QST, B.C. PST, Saskatchewan PST and Manitoba PST. Responsibilities:Serve as a Career Advisor, mentor or coach to one or more employees, which will include providing honest and timely performance feedbackProvide technical training, where required, and assist in the review of technical responses prepared by the Indirect Tax teamAssist in the review of and work on multiple technical complex issues while communicating in a non-technical manner to facilitate communication between the client and the service team while managing the risk for both the client and the firmLead and manage the business relationship of complex engagements with a focus on high-value quality indirect tax advice and seek to expand services to clientsDrive growth and profitability of industry/specialty area by generating new revenue on existing client portfolio, cross-selling, and new clients for the tax practiceInteract directly with clients handling questions, planning, consulting, etc.Serving as Tax client service coordinator while developing and executing the firm’s client service planReviewing research findings and ensuring conclusions are consistent with firm policies and professional standardsBuild relationships across lines of business to ensure excellent client service through an integrated service approachManage corporate client needs concerning tax services and federal and provincial tax complianceRemain up-to-date on current tax practices and changes in tax lawOther duties as assignedSome travel may be requiredBasic Qualifications:Bachelor's degree in AccountingCPA Designation7 or more years of public accounting experience or equivalent in law firms or industryMust be able to support financial growth efforts and manage a book of businessExcellent written and verbal communication skillsPreferred Qualifications:A proven record of simultaneously managing multiple projects and engagement teams for various clientsProject management and critical thinking skillsAbility to generate new business and extend service opportunitiesExperience in dealing with international tax matters a plusAt RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at or send us an email at .At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $105,000 - $178,500Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Full Time
10/9/2024
Maryhill, ON N0B
(9.1 miles)
TheEnvironmental Compliance Managermanages day to day regulatory functions at Clean Harbors and Safety-Kleen operating facilities.The successful candidate will conduct formal and systematic reviews of the facility to ensure compliance with federal and provincial regulations for environmental affairs. Clean Harbors(NYSE: CLH) is North America’s leading provider of environmental and industrial services. The Company serves a diverse customer base, including a majority of Fortune 500 companies. Its customer base spans a number of industries, including chemical, energy and manufacturing, as well as numerous government agencies. These customers rely onClean Harborsto deliver a broad range of services such as end-to-end hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Through its Safety-Kleen subsidiary,Clean Harborsalso is North America’s largest re-refiner and recycler of used oil and a leading provider of parts washers and environmental services to commercial, industrial and automotive customers. Founded in 1980 and based inMassachusetts,Clean Harborsoperates inthe United States,Canada,Mexico,Puerto RicoandIndia. For more information, visitwww.cleanharbors.com. Clean Harbors offers all eligible employees a comprehensive benefits package including: Competitive annual salaryOpportunities for growth, development and internal promotionHealth, Dental and Life Insurance401k/RRSP, tuition reimbursement, and paid time offCompany paid certifications, licenses and trainingEnsuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes as well as acting in a safe manner at all times.Conducts formal and systematic reviews of the facility to ensure compliance with federal, provincial, and local regulations for environmental affairs.Identifies problems and recommends corrections; prioritizes and follows-up on corrections regarding areas of non-compliance or potential non-compliance.Advises corporate and facility management regarding procedural and operational measures to be taken to correct or minimize non-compliant activities regarding environmental regulations.Applies for environmental permits and maintains a schedule for renewals, reporting, and provisions of all environmentally related permits.Prepares and maintains environmentally related plans and procedures for facilities.Prepares reports and documents as required by regulatory agencies and corporate and facility management.Prepares and provides environmental related training.Serves as liaison between facilities and outside contractors, and regulatory personnel on all environmentally related projects and activities.Coordinates and accompanies regulatory personnel during all facility inspections. Coordinates environmental audits of facilities by customers.Acts as a liaison with Agency regulators and negotiates for terms favorable to the organization regarding legal agreements, permit conditions, and proposed regulations.Responds to significant accidents, incidents, and complaints and provides guidance to operational teams. Prepares and submits all required notifications/reports and participates in management team investigations as needed.Monitors regulatory changes for the purpose of insuring compliance with upcoming changes in federal, state and local rules and regulations.Provides guidance to sales, field personnel, and customers concerning federal, state and local environmental regulations.Performs audits of external facilities to ensure they are properly permitted for use and operating in compliance.Performs other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business.Routine travel to facilities.Bachelor’s degree in environmental science or related field.2+ Year Environmental compliance experience (required).Experience with waste management or refinery experience (preferred).Knowledge of federal and provincial laws/regulations (required).Excellent communication, writing and presentation skills.Excellent organizational skills.Clean Harbors is an equal opportunity employer. We do not discriminate against applicants due to race, ancestry, color, sexual orientation, gender identity, national origin, religion, age, physical or mental disability, veteran status, or on the basis of any other federal, state/provincial or local protected class.Clean Harbors is a Military & Veteran friendly company.*SK#LI-JC1
Full Time
10/1/2024
Milton, ON K9T
(20.0 miles)
Who We Are:At OPENLANE we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advancedand uncomplicateddigital marketplace for usedvehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understandand use. And we’re an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration,and an entrepreneurial spirit.Our Values:Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.Relentless Curiosity. We seek to understand and improve our customers’ experience.Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.Fearless Ownership. We deliver what we promise and learn along the way.What We Offer: Competitive pay Company paid medical, dental, and vision benefits RRSP (Canada) with company match Paid Vacation, Float, and Care Time Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D) Long Term disability Robust Employee Assistance Program through Telus Health Employer paid Leap into Service Day to volunteer in your community Tuition Reimbursement for eligible programs Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization Company culture of internal promotions, diverse career paths, and rapid advancementRESPONSIBILITIES:Ensuring all the drivers complete their mandatory training in a timely manner.Extend the clerical support to the team -Transport clerks, Dispatchers, Supervisors, and Manager.Responsible for attending the Health and Safety meetings and training the new hires .Liaise between the team and drivers working alongside and support the supervisor in various internal functionalities.Establish and maintain relationships with the lead drivers and mechanical department.Ensuring drivers are in and out efficiently to make sure productivity expectations are metTraining and assistance with the APP, expectations of inspections and safe driving meetingsEnsuring proper maintenance of Company Vehicle.Other tasks as needed.EDUCATIONAL/EXPERIENCE REQUIREMENTS:High School diploma or equivalent in education/experience.Willing to Work outdoors in all weather conditionsFamiliar with Microsoft Office & Google applications.Strong data entry and keyboarding skills.Excellent verbal and written communication skills.Good customer service, time management and organizational skills.Valid G License - Clean Driver’s AbstractWe thank all applicants, however, only applicants selected for an interview will be contacted.OPENLANE Canada is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise Human Resources if you require disability-related accommodation.
Full Time
10/18/2024
Mississauga, BC L4W 5K4
(32.8 miles)
Additional Information Atlantic Canada Region, Must reside in Fredericton, Moncton, Halifax or Prince Edward IslandJob Number 24179564Job Category Information TechnologyLocation Canada Development, 2425 Matheson Boulevard, Mississauga, ONT, Canada VIEW ON MAPSchedule Full-TimeLocated Remotely YRelocation NPosition Type ManagementJOB SUMMARYThe Market IT Manager is responsible for verifying the IT landscape supports the property business goals safely, securely, and effectively. This integral role demonstrates key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, maintenance of systems for designated property/properties. The Market IT Manager assists the Area IT Manager to identify and forecast future technology needs and provides input into budgetary proposals for capital expenditures. A key responsibility of the Market IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.CANDIDATE PROFILEEducation and Experience• High school diploma or G.E.D. equivalent; 2-4 years’ experience in Information Technology or related professional area.OR• 2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years’ experience in related professional area.• 4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major.Preferred Qualifications• Prior hospitality system-related experience, professional certifications desired.CORE WORK ACTIVITIES• Manage technology needs within budget targets.• Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements, including anticipated ROI on technology investments.• Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs.• Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs).• Implement solutions as directed to resolve IT discrepancies.• Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices.• Conduct periodic inventories of applications and hardware; prepare reports for property management as requested.• Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP.• Comply with technology-related vendor contracts.Building and Sustaining Relationships• Write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats.• Provide customer service to property leadership and associates at dedicated property/properties.• Respond to inquiries from customers/vendors/peer group.• Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support.Ensuring client Technology needs are met• Assist in disaster recovery and business continuity as it relates to technology.• Provide technical guidance for assigned locations.• Escalate support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes through Tier Escalation process).• Provide escalation and guidance to property pertaining to guest & associate internet access requirement.• Escalate problems as appropriate through direct supervisor, US/Can IT Field and/or Global IT resources.• Image desktops, install new software applications, apply patches, map drives to appropriate servers and/or networks.• Move/add/change PCs/peripherals, migrating data when necessary.• Perform routine desktop backup as scheduled or directed.• Provide end-user support.• Confirm technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly audit measures are in place).• Support unit infrastructure (servers, switches, router, APs etc.) and engage appropriate MI IT and/or vendor resources.• Assist in creating and maintaining secure server environment. Perform server backups and routine preventative maintenance.• Provide project support for corporate, regional and property initiatives.Project Management• Execute IT Hotel projects and manage vendor installations.• Conduct quarterly and annual IT audit and provide plan and recommendations to remediate any deficiencies identified during the process.• Provide guidance on compliance with Marriott IT and Security Standards.MANAGEMENT COMPETENCIESLeadership•Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. •Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.•Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.•Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Managing Execution•Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.•Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.•Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.Building Relationships•Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.•Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.•Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational Capability•Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.•Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional Expertise•Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.•Business Acumen - Understands and utilizes business information to manage everyday operations.•Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.o Equipment Selection Determining the kind of tools and equipment needed to do a job.o Troubleshooting Determining causes of mechanical or technological operating errors and deciding what to do about it.o Mechanical Knowledge of machines, computers, tools and other equipment, including their designs, uses, repair, and maintenance.o Computers and Electronics Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.o Installation Installing computers, software, equipment, machines, wiring, or programs to meet specifications.o Repairing Repairing machines or systems using the needed tools.o Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.o Purchasing and Materials Management - Knowledge of practices and procedures needed to maintain material, equipment and supplies; including vendor identification and contract negotiation, supply requisition and purchasing, and inventory control.•Basic Competencies - Fundamental competencies required for accomplishing basic work activities.o Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).o Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.o Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.o Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.o Writing - Communicates effectively in writing as appropriate for the needs of the audience. Must reside in Fredericton, Moncton, Halifax or Prince Edward Island. The salary range for this position is $70,100 to $108,500 annually.Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Canada Development takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
Full Time
9/27/2024
Brantford, ON K3R
(27.1 miles)
Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like La Brea Bakery®, Otis Spunkmeyer®, and Oakrun Farm Bakery®. With 13 bakeries in North America, we are committed to driving innovation, predicting upcoming consumer trends and flavors, and exceeding our customers’ expectations. Aspire Bakeries champions the values of Integrity, Ownership, Customer Focus, Creativity and Care to help us deliver on People Safety, Food Safety, Quality and Collaboration.Position Purpose: The Food Safety and Quality Assurance (FSQA) Manager has the primary accountability for protecting the food manufactured by the bakery location by establishing and implementing food safety and quality strategy and adhering to all regulatory, customer, and Aspire Bakeries requirements.Key Accountabilities: The FSQA Manager is the leader within the bakery, along with the Bakery Director, accountable for developing, implementing and monitoring food safety and quality assurance programs (AIMS) and ensuring the operations team manufactures product compliant with food safety and quality expectations. The FSQA Manager reports directly to the FSQA Central Services Director, Food Safety & Quality Assurance. The FSQA Manager provides leadership directly to their team (exempt and/or non-exempt) and indirectly to other bakery department managers. They provide a service for company growth by supporting the food safety and quality initiative and partner as a member of a cross-functional team for continuous improvement.Responsibilities: Lead the HARPc Food Safety Plan team to evaluate and implement controls on all biological, chemical, physical, and economically motivated hazards, including developing defect action limits, hygienic zoning, and by-product controls.Identify food safety adulteration hazards in products and processes, implement controls, verify their effectiveness, and design corrective actions for deviations.Serve as the PCQI, overseeing the food safety plan, validating preventive controls, reviewing records, and reanalyzing as needed. Current PCQI certification or completion upon acceptance is required.Accountable for updating and the re-evaluations of existing food safety plan(s) to incorporate current cGMP, Process Preventive Controls, Allergen Preventive Controls, Sanitation Preventive Controls and Supply Chain Preventive Controls, and current regulatory requirements.Accountable for complying with the Global Food Safety Initiative (GFSI) standards in which the bakery location participates in (i.e. BRC, SQF). Assists the bakery director in leading the bakery team reviews of the AIMS programs and compliance to the standard.Update and re-evaluate food safety plans to incorporate current cGMP, Process, Allergen, Sanitation, and Supply Chain Preventive Controls, as well as regulatory requirements.Ensure compliance with GFSI standards (e.g., BRC, SQF) and assist in leading AIMS program reviews and compliance. Able to quickly and thoroughly investigate a product/process failure, determine the root cause and take prompt corrective actions while minimizing product exposure and production down time (e.g. foreign material investigations).Identify opportunities to enhance technology and innovation that will improve department effectiveness. Manage relationships with intra- and inter- departmental colleagues and suppliers to ensure achievement of departmental and company-wide targets.Identify opportunities to enhance technology and innovation to improve department effectiveness and manage relationships with colleagues and suppliers.Lead investigations of customer/consumer complaints using root cause analysis, determine corrective actions, respond to complaints promptly, and analyze complaint trends for improvement.Lead and promote the bakery’s food safety culture through communication, education, events, and recognition programs.Accountable for effectively communicating to the bakery director, and management team training needs for operations, sanitation, warehouse, and maintenance staff in basic food hygiene, cGMP’s, preventive controls, allergen control, foreign material control, and other food safety and quality requirements.Manage the FSQA team, set objectives to meet KPI’s, and communicate training needs for various staff in food safety and quality requirements.Accountable for monitoring and adherence to the Food Safety and Quality Assurance budget.Authorized to hold and release product based on food safety or quality nonconformity, and is required to place all food on QA hold in SAP as well as physical hold.Conduct daily food sensory evaluations with the bakery team to identify defects and provide improvement direction.Ensure weekly physical bakery inspections are conducted and reports are maintained in AIMS and act as the technical expert during regulatory, customer, and third-party bakery audits.Responsible for assuring materials are received from approved suppliers and assists with conducting raw material supplier performance monitoring.Implement effective Traceability, Stock Recovery, and Recall Programs, including timely mock traceability exercises and escalation of concerns.Accountable for leading/building a bakery FSQA team, developing a capable and promotable staff with a focus on assuring succession planning is in place.Requirements:Bachelor of Science Degree in Microbiology, Chemistry, Food Technology, or Food Science, preferred or sufficient experience in the food industry to cover the technical skills needed.Minimum of 5-7 years in food safety and quality assurance leadership capacity, preferably in food manufacturingMinimum of 5 years comprehensive food processing, food safety and quality experience with an extensive background in manufacturing food industry, HACCP, USDA, or FDA preferredProven experience managing and leading FSQA teamsPrevious experience with GFSI, BRC, SQF and/or USDA audits desirable.Certified in HACCP, PCQI, SQF Practitioner, or other relevant certifications (ISO 22000, FSSC 22000 is a plus).Certified in a Global Food Safety Initiative (GFSI) standard such as BRC or SQF preferredKnowledge of food hygiene, hygienic zoning, cGMP’s, and environmental monitoring.Proficient in computers including spreadsheets, statistical programs, quality management systems and SAP applicationsAbility to work in food production areas with wet, cold, and/or humid conditions, near moving mechanical parts, and in moderate to loud noise levels.We thank each applicant for taking the time and effort to submit your resume, however, only candidates to be interviewed will be contacted. Our organization is committed to promoting the independence, dignity, integration, and equality of opportunity of persons with disabilities by ensuring the accessibility of our facilities and services. Accommodations are available for all parts of the recruitment and selection process. Applicants need to make their required accommodations known in advance.
Full Time
10/19/2024
Guelph, ON
(0 miles)
Justin discovered IMPACT working at TJXStriving to make our stores a great place to be for our Associates and Customers, is what Justin is all about. Depending on the day and shipment, you can have the ability to change the store and maximize your impact. That’s just one way you’ll see the difference you can make here!What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureBenefits that take effect your first dayDedicated training and on-the-job resources to enhance your developmentThree weeks’ vacation with option to buy an additional week through our Vacation Trade ProgramTuition reimbursement to support your career progressionMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:Under the guidance of a Store Manager, the Manager in Training (MIT) will be responsible for completing a formal on the job training program to develop Store Management skills by rotating in merchandising, backroom, customer service, IBI, markdowns and cash office to support store sales, expense, shrink, damages and customer service targets. This position will also participate in Associate management functions including recruitment, onboarding, training, coaching, mentoring, performance and acts as a role model on delivering positive Associate and customer experience in Store.Accountable to learn and understand store sales, expense, payroll budget, shrink targets, customer service metrics, TJX Canada programs and store operational procedures and policiesOversees and supports assigned area of store operations that may include merchandising and presentation, frontline, fitting rooms, jewelry, maintenance, cash office, markdowns, administration, scheduling, shipping and receivingSupports execution of store action plans with Store Management teams on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; support implementation of changes to Store floor plans as neededResponsible for organizing and overseeing Coordinators, Jewelry and Store Associate teams, including recruitment (interviewing, hiring) training Associates on policies and procedures, providing direction and guidance on store activities and customer service; reviewing performance and providing feedback, acting as a coach/mentor and is a resource to answer questions and discuss best practices What you’ll needTo begin your career with us, you’ll have:Post-secondary education in preferred; minimum high school education with 1 to 2 years’ experience in RetailGood demonstrated problem solving and customer service skills with ability to make decisions and prioritize activities and resources in store environment Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching Salary Range: $46,410 - $65,076* *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience. Posting detailsInternal TJX Canada Associate to submit the completed and signed Internal Application Form and their resume through TMS. For more information, refer to the Internal Application Form Guide located on the Thread/HR Hub. In addition, please use your personal email address when submitting your resume and Internal Application Form.Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
10/6/2024
Brantford, ON N3R 6B8
(26.2 miles)
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 256639Store Name/Number: ON-Lynden Park Mall (1604)Address: 84 Lynden Road, D7, Brantford, ON N3R 6B8, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularThe Store Manager manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.ESSENTIAL DUTIES AND RESPONSIBILITIESStore's Budget and Business ResultsForecast sales and payroll with District Manager to drive store results.Monitor daily, weekly, monthly sales results and communicate to staff members.Manage and measure the effectiveness of business strategies. Adjust game plan as needed.Achieve store’s sales plans and operating profits while maintaining expenses.Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.Human ResourcesMaintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.Recruit, interview, and hire for all positions according to business needs.Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.Ensure all team members receive quarterly development meetings and plans.Merchandising and OperationsConduct inventories on a timely basis and maintain updated inventory records.Communicate inventory issues/concerns to the District Manager and key stakeholders.Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.EXPECTED SKILLS AND QUALIFICATIONS5 years of management experience in the retail/service industry.Previous experience recruiting, staffing and hiring across all store positions, including leadership.Effective time management, problem solving and communication skills are essential.Maintaining composure and managerial courage are essential.Ability to analyze sales trends and react appropriately.Proficiency in Windows, Word and Excel.A High School graduate or equivalent, while a College degree is preferred.Open availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATIONPhysical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.COMPANY OVERVIEWOwned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
Full Time
10/2/2024
Toronto, ON M5H 4C7
(44.2 miles)
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.RSM Canada is expanding our Business Tax practice. This group is focused on advising public and private multinational enterprises. Our professionals focus on our clients’ business and industry issues, collaborate on cross-functional teams to mitigate risk and optimize the core tax functions of our clients – all while delivering digitally-enabled business tax services in conjunction with our tax technology teams.As a Tax Manager for RSM you will be responsible for the following job duties which are focused around three core concepts (Technical & Quality Expertise, People & Talent Management, and Client Service/Business Development):Serve as a Performance Advisor, mentor or coach to one or more employees, which will include providing honest and timely performance feedbackTrain and develop staff membersProvide detailed review and analysis of tax returnsAssist the assurance team with tax provision reviews and prepare and review tax provision working papers for non-assurance clientsManage risk for the client and the firmWork on multiple complex issues while communicating in a client-centric mannerAdvise clients on a full spectrum of corporate tax services, including planning, research, compliance, and tax accountingReviewing research findings and ensure conclusions are consistent with firm policies and professional standardsAssist with new business development, extended service and tax issue recognition for existing clientsRemain up-to-date on current tax practices and changes in tax lawParticipate in recruitment of junior level staffSome travel may be requiredBasic Qualifications:Bachelor’s Degree – preferably in Accounting or related field of studyCPA DesignationWorking towards or completion of Masters of Tax or CPA In-depth Tax Program3 to 5 years of experience in Public Accounting preferably in a tax focused roleAbility to work closely with clients to answer questions or to collect necessary information for tax service requirementsExperience with one or more of the following: Corporations, Partnerships and TrustsEffective verbal and written communication skillsPreferred Qualifications:Working knowledge of the Canadian Income Tax Act and technical aspects of tax compliance and accountingStrong technical skills in tax preparation, developing tax focus areasAbility to handle multiple tasks simultaneouslyExperience in dealing with international tax matters and tax review a plusAt RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at or send us an email at .At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $81,500 - $130,500Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Full Time
10/6/2024
Milton, ON K9T
(20.0 miles)
Qui sommes-nous :Chez OPENLANE, nous facilitons la vente en gros pour que nos clients aient plus de succs.Nous sommes une entreprise technologique qui cre la place de march numrique la plus avance et la plus simple du monde pour les vhicules d'occasion.Nous sommes une socit de donnes qui aide les clients acheter et vendre plus intelligemment grce des informations claires et exploitables qu'ils peuvent comprendre et utiliser.Nous sommes une entreprise innovante qui acclre l'avenir de la remise en march en gros grce la curiosit, la collaboration et l'esprit d'entreprise.Nos valeurs :Des btisseurs de chemin motivs. Nous relevons des dfis qui nous incitent construire, crer et innover.Une curiosit sans faille. Nous cherchons comprendre et amliorer l'exprience de nos clients.Une prise de risque intelligente. Nous transformons le risque en progrs grce aux donnes, l'exprience et l'intuition.L'appropriation sans crainte. Nous tenons nos promesses et apprenons en cours de route.Nous recherchons :Nous recherchons un gestionnaire de l'arbitration ayant de l'exprience dans les processus d'arbitrage automobile, le service la clientle et la rsolution des litiges. Vous ferez partie de l'quipe d'arbitration charge de superviser les oprations quotidiennes du processus d'arbitrage, de veiller ce que les litiges soient traits efficacement et de grer l'quipe qui soutient ces oprations. Vous participerez la rvision des dossiers d'arbitrage, veillerez au respect des politiques de l'entreprise et fournirez des solutions quitables et rapides. Le candidat idal possde plus de 5 ans d'exprience en arbitrage ou dans un rle similaire de service la clientle ou de rsolution des litiges.Vous tes :Orient(e) vers le client. Vous donnez la priorit la satisfaction du client et cherchez rsoudre les litiges de manire quitable.Vous avez le sens du dtail. Vous veillez ce que toutes les affaires d'arbitrage soient traites de manire approfondie et conformment aux politiques de l'entreprise.Vous tes ax sur la recherche de solutions. Vous travaillez rapidement pour rsoudre les litiges d'une manire qui profite la fois l'entreprise et au client.Un communicateur efficace. Vous tes capable d'expliquer clairement toutes les parties prenantes les rsultats complexes de l'arbitrage.Organis. Vous tes capable de grer efficacement plusieurs dossiers et priorits.Vos missions :Superviser les oprations d'arbitrage au jour le jour, en veillant la rsolution quitable et efficace des litiges avec les clients.Veiller au respect des politiques et procdures de l'entreprise lors du traitement des dossiers d'arbitrage.Collaborer avec des quipes internes telles que le service clientle et les ventes afin de recueillir des informations pour les dossiers d'arbitrage.Diriger l'quipe d'arbitrage, grer les performances et veiller ce que les objectifs du service soient atteints.Contrler les indicateurs cls lis l'arbitrage et utiliser les donnes pour recommander des amliorations.Assurer une communication rapide et courtoise avec les clients, en fournissant des explications sur les rsultats de l'arbitrage.Soutenir l'amlioration continue des processus d'arbitrage et des initiatives de satisfaction des clients.Vous travaillerez avec:Sous la responsabilit du Gestionnaire senior de l’arbitration, vous travaillerez en troite collaboration avec les quipes du service clientle, des ventes, des oprations, de la mcanique et du service juridique afin d'assurer une rsolution harmonieuse des litiges et une excellence oprationnelle.Incontournables :Plus de 5 ans d'exprience dans le domaine de l'arbitrage, du service la clientle ou de la rsolution des litiges.Baccalaurat de prfrence.Capacit avre grer une quipe et diriger le processus d'arbitrage.Excellentes comptences en matire de communication et de relations interpersonnelles.Solides capacits d'organisation et de gestion du temps.Idalement :Exprience dans le secteur de l'automobile ou des ventes aux enchres.Connaissance des lois et pratiques en matire d'arbitrage.Exprience dans l'amlioration des processus oprationnels.Vous semblez correspondre ce profil Postulez maintenant - Nous sommes impatients de vous rencontrer!============================================================Who We Are:At OPENLANE, we make wholesale easy so our customers can be more successful. We are a technology company building the world’s most advancedand uncomplicateddigital marketplace for used vehicles. We are a data company helping customers buy and sell smarter with clear actionable insights they can understand and use. We are an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.Our Values:Driven Waybuilders: We pursue challenges that inspire us to build, create, and innovate.Relentless Curiosity: We seek to understand and improve our customers’ experience.Smart Risk-Taking: We transform risk into progress through data, experience, and intuition.Fearless Ownership: We deliver what we promise and learn along the way.We’re Looking For:We are seeking a Arbitration Manager with experience in automotive arbitration processes, customer service, and dispute resolution. You will be part of the Arbitration Team responsible for overseeing the day-to-day operations of the arbitration process, ensuring disputes are handled efficiently, and managing the team that supports these operations. You will be involved in reviewing arbitration cases, ensuring compliance with company policies, and providing resolutions in a fair and timely manner. The ideal candidate will have 5+ years of experience in arbitration or a similar customer service/dispute resolution role.You Are:Customer-Focused. You prioritize customer satisfaction and seek fair resolutions to disputes.Detail-Oriented. You ensure all arbitration cases are handled thoroughly and in line with company policies.Solution-Driven. You work quickly to resolve disputes in a way that benefits both the company and the customer.Effective Communicator. You can explain complex arbitration outcomes clearly to all stakeholders.Organized. You are skilled at managing multiple cases and priorities efficiently.You Will:Oversee day-to-day arbitration operations, ensuring the fair and efficient resolution of customer disputes.Ensure compliance with company policies and procedures while handling arbitration cases.Collaborate with internal teams such as customer service and sales to gather information for arbitration cases.Provide leadership to the arbitration team, managing performance and ensuring department goals are met.Monitor key metrics related to arbitration and use data to recommend improvements.Ensure prompt and courteous communication with customers, providing explanations for arbitration outcomes.Support the continuous improvement of arbitration processes and customer satisfaction initiatives.Who You Will Work With:Reporting to the Sr. Manager of Arbitrations, this role will collaborate closely with Customer Service, Sales, Operations, Mechanical and Legal Teams on a regular basis to ensure smooth resolution of disputes and operational excellence.Must Have’s:5+ years of experience in arbitration, customer service, or dispute resolution.Bachelor’s degree preferred.Proven ability to manage a team and lead the arbitration process.Excellent communication and interpersonal skills.Strong organizational and time-management abilities.Nice to Have’s:Experience in the automotive or auction industry.Familiarity with arbitration laws and practices.Background in operational process improvement.Sound like a match Apply Now - We can't wait to hear from you!
Full Time
10/19/2024
Kitchener, ON
(14.4 miles)
Purnima discovered RECOGNITION working at TJX.Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day.What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your development Merchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you’ll needTo begin your career with us, you’ll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentHourly range: $19.20 - $24.00 per hour* * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands..Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
10/14/2024
Vaughan, ON L4K 5W4
(40.3 miles)
Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Full Time
10/2/2024
Toronto, ON M5H 4C7
(44.2 miles)
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.RSM Canada is expanding our Business Tax practice. This group is focused on advising public and private multinational enterprises. Our professionals focus on our clients’ business and industry issues, collaborate on cross-functional teams to mitigate risk and optimize the core tax functions of our clients – all while delivering digitally-enabled business tax services in conjunction with our tax technology teams.As a Tax Senior Manager for RSM you will be responsible for the following job duties which are focused around three core concepts (Technical & Quality Expertise, People & Talent Management, and Client Service/Business Development):Serve as a Performance Advisor, mentor or coach to one or more employees, which will include providing honest and timely performance feedbackTrain and develop staff membersProvide detailed review and analysis of tax returnsAssist the assurance team with tax provision reviews and prepare and review tax provision working papers for non-assurance clientsManage risk for the client and the firmWork on multiple complex issues while communicating in a client-centric mannerAdvise clients on a full spectrum of corporate tax services, including planning, research, compliance, and tax accountingReviewing research findings and ensure conclusions are consistent with firm policies and professional standardsAssist with new business development, extended service and tax issue recognition for existing clientsRemain up-to-date on current tax practices and changes in tax lawParticipate in recruitment of junior level staffSome travel may be requiredBasic Qualifications:Bachelor’s Degree – preferably in Accounting or related field of studyCPA DesignationWorking towards or completion of Masters of Tax or CPA In-depth Tax Program8+ years of experience in Public Accounting preferably in a tax focused roleAbility to work closely with clients to answer questions or to collect necessary information for tax service requirementsExperience with one or more of the following: Corporations, Partnerships and TrustsEffective verbal and written communication skillsPreferred Qualifications:Working knowledge of the Canadian Income Tax Act and technical aspects of tax compliance and accountingStrong technical skills in tax preparation, developing tax focus areasAbility to handle multiple tasks simultaneouslyExperience in dealing with international tax matters and tax review a plusAt RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at or send us an email at .At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $105,000 - $178,500Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Full Time
10/19/2024
Oakville, ON
(29.2 miles)
Purnima discovered RECOGNITION working at TJX.Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day.What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your development Merchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you’ll needTo begin your career with us, you’ll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentHourly range: $19.20 - $24.00 per hour* * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands..Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
10/2/2024
Toronto, ON M5H 4C7
(44.2 miles)
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.RSM’s Private Company tax practice takes a holistic approach to advising our clients of closely held businesses and their owners. Our impact reaches business owners through business and tax planning at all stages of the business life cycle to help the business, its owners and their families achieve their long-term goals. In collaboration with cross-functional teams both in and outside of RSM, our professionals leverage their expertise in strategic tax planning, business advisory and compliance, all while delivering digitally-enabled services in conjunction with our tax technology teams.RSM’s Private Client Services practice is looking for a dynamic Tax Manager to join our team. At RSM, our Private Client Services practice is rooted in strong relationships based on a deep understanding of what matters most to our clients.Our private client service offering features a team of strategic advisors who focus exclusively on helping business owners and high net worth families strengthen their wealth and minimize tax.We serve single to multi-generational private businesses operating nationally and internationally, in all stages of the business cycle, as well as high net worth families and beyond with complex and diverse financial and tax requirements operating locally and internationally. Responsibilities: Advise business owner clients on a full spectrum of business and tax opportunities, including succession planning, wealth transfer planning, and tax complianceManage and oversee the engagement team focused on partnership, corporate, and trust entities. This includes the planning and execution of client tax engagementsAnticipate client needs and collaborate with RSM colleagues in specialty tax areas as well as cross line of business to build client relationships and support growthProvide leadership, training and career mentorship to staff and supervisor level team membersDrive and collaborate with senior leadership on growth opportunities with existing clients and prospectsDevelop and sustain strong relationships with clients and other professional advisors through a commitment to outstanding client serviceRequired Qualifications:Bachelor’s degree in accounting or business-related fieldCPA license or equivalent Minimum of 5 years of experience working in public accounting with an emphasis on taxation and/or private client taxation. Most recent years should include experience in managing client engagements.Proficient in entity (partnerships, corporations, trusts) and individual taxationFamiliar with gift and estate taxationStrong communication skills (written and verbal) with the ability to work in a collaborative team and handle multiple tasks simultaneouslyPreferred Qualifications:CPA in-depth course and/or Master’s in TaxationExperience with private client or business taxation with a desire to grow skills in the private client arena At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at or send us an email at .At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $81,500 - $130,500Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.
Full Time
10/19/2024
Mississauga, ON
(30.2 miles)
Winston discovered APPRECIATION working at TJX Winston knows how much everyone's contributions are valued here at TJX. That very culture of appreciation is what Winston loves most about working for us. Gratitude and encouragement are high priorities here, and we have lots of both to go around!What you’ll discoverEligible Associates can look forward to:State-of-the-art amenities at our eco-friendly Home Office. Take a tour !One-of-a-kind, inclusive cultureHealth benefits that take effect your first dayManagement Incentive and Stock PlansRetirement Savings PlanDedicated training and on-the-job resources to enhance your development Three weeks' vacation with the option to buy an additional week through our Vacation Trade ProgramMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:Responsible for managing the first mile linehaul (40k-50k loads) operations across Canada which includes inter-DC's transportation, delivery to Service Centers and Cross Dock to ensure optimal flow of product at the best possible cost within budget. Also manages the flow in and out of transportation units across all Distribution Centers in Canada to always guarantee equipment availability across all DCs in CanadaSets and executes 1-year TJXC Logistics linehaul strategies across internal and external partners to improve on time service to Service Centers DC's and Cross DocksAnalyzes lane costs and reconfigures to improve utilization of equipment and lower overall costsImplements monitor and control processes reporting on time performance by lane and by carrier daily to manage performance across all carriers and improve service levels (KPI's)Performs safety audits, ride-along evaluations, and other quality control measures to mitigate any potential hazards and risk in the Outbound operationDevelops annual strategic plans supporting peak volume to enable sales across all StoresCollaborates with Manager of First Mile to develop and manage operational metrics which support an efficient first mile operation.Establishes continuous improvement initiatives to improve First mile performance both internally and with carriers.Collaborates with Distribution Centers to maximize load utilization reducing costWhat you’ll needTo begin your career with us, we require the following:Minimum five (5) years related work experience, preferable in Canadian linehaul transportation or retail logistics environment, with two (2) years of management experience Bachelor’s degree in related discipline, preferably with Business, Transportation, Logistics or Supply Chain Management focusDesignation/Certificate preferred in Canadian Institute of Traffic and Transportation (CITT) or The Logistics Institute (P.Log.)Thoughtful leadership skills with the ability to act as a collaborative partner with senior management and positively influence management Organizational skills development skills including change management skills; development of corporate training programs for management and staff Canadian transportation knowledge, including understanding transportation operations, costing, and service provider geographical coverage and capabilities in the various transportation modes, industry best practices, transportation industry regulations and the basics of transportationAbility to manage project including structured project methodology (i.e. determining needs, researching existing programs, etc.); preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control; and knowledge of and ability to use project reporting systemsDemonstrated ability in the budgeting process for construction projects and experience with developing budgets, management of budgets Excellent knowledge of current transport laws and regulationsSalary Range: $85,430 - $129,188* year*This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience. Posting detailsApplication closing date:November 1st, 2024 Internal TJX Associates: please review this opportunity with your direct supervisor or manager prior to submitting an application. In order to be considered, please attach your completed Internal Candidate Endorsement Form to your application.Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
3/23/2024
Vaughan, ON
(42.3 miles)
Solita discovered ADVENTURE working at TJX.Every day at our stores feels like a new adventure to Solita and she says that’s what makes her work so exciting. The challenges, problem-solving and constant variety are just some of the things that you’ll discover working with us too!What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:Assists in the planning, coordinating and executing movement of merchandise from the backroom to the sales floor, maintaining merchandise presentation standards.Supports merchandise presentation training of the sales floor Associates as requiredParticipate in Daily Store walk through to develop merchandise presentation tasks and priorities for the day and week in collaboration with Manager on Duty.Participate in the planning of who will complete merchandise presentation tasks in collaboration with Manager on Duty, leveraging the scheduled Associates and their strengths.Create inspirational features in areas: Power Aisles, End Caps, FOS and High profile visual areas; i.e. Furniture and Big ticket, based on findings and plan from Daily store walk through. MOD delegates remainder of identified tasks to Associates.Create a store environment that maximizes sales through inspirational features, power aisles and big ticket areas.Partner with store team and Store Operations Merchandise Presentation to ensure clear understanding and execution of national presentation strategyDrive fashion/trend, season, brand and value through features.Create inspiration through frequent feature changes in order to provide customers with a fresh new look every day.Evaluate presentation standards to identify opportunities and challenges on the sales floor.Support flow of merchandise from backroom to ensure merchandise is placed on sales floor according to merchandising standards.What you’ll needTo begin your career with us, you’ll have:Education; post-secondary certification in Visual Presentation, Home Decoration/Design or related fields (i.e. Fashion).Experience; 1-3 years in visual presentation in retail environment.Knowledge of retail operations including an understanding of fashion trends, seasonal events, inventory levels and business acumen.Strong knowledge and passion for interior design/home decorating within a store environment.Strong knowledge of all merchandise presentation standards and proven ability to build impactful features and create an inspirational store environment.Stimulates total store merchandise presentation vision in collaboration with management team; based on inventory, trends, season, customer need and retail industry.Ability to identify and articulate store presentation vision and influence others.Excellent customer service, communication (verbal and written) and time management skills.Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
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