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Management Jobs
Full Time
1/7/2025
Mississauga, ON L5B 0
(6.2 miles)
If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharma.com and follow @JazzPharma on Twitter. English:Jazz Pharmaceuticals is a global biopharmaceutical company dedicated to developing life-changing medicines for people with serious diseases - often with limited or no options. We have a diverse portfolio of marketed medicines and novel product candidates, from early to late-stage development, in key therapeutic areas. Our focus is in neuroscience, including sleep medicine and movement disorders, and in oncology, including hematologic and solid tumors. We actively explore new options for patients including novel compounds, small molecule advancements, biologics and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in more than 90 countries.We are looking for the best and brightest talent to join our team. If you are looking to be a part of a company with an unwavering commitment to improving patients’ lives and being a great place to work, we hope you will explore our career openings and get to know Jazz Pharmaceuticals.The role of the Oncology Account Manager (OAM) for Quebec is to maximize the full sales potential of the product portfolio, achieving sales and related performance targets (as defined by the management team). This will be achieved through coordination of internal and external stakeholders to ensure the appropriate patients have access to Jazz Pharmaceuticals Hematology-Oncology products. Developing professional working partnerships with those stakeholders to positively influence sales potential, future guidelines, funding, positioning of products and ensure effective implementation of peer to peer/advocacy programs.The OAM will take full accountability for the preparation and execution of strong territory business & account management plans as agreed with the management team, fully utilizing agreed processes and procedures. The successful candidate will ideally reside in Quebec and speak fluent English and French.Essential FunctionsDevelop and implement strategic account plans to enhance sales performance, exceed territory targets and contribute to national and team targets.Ability to learn independently to be able to clearly convey the scientific and clinical information of our products and disease area to leading researchers and clinicians.Foster strong relationships with key accounts, KOLs and stakeholders by analyzing challenges, uncovering new insights, exploring options, and identifying innovative solutions through persistence and resourcefulness.Build customer networks that enable the rapid identification, diagnosis and treatment of patients.Review and analyze product performance within accounts and develop appropriate business plans.Work collaboratively to understand and apply overall knowledge of healthcare industry, trends, market conditions, clinical guidelines, and market access environment as it relates to effective account management.Work with medical, market access and marketing to enable customer access to Jazz Pharmaceuticals support programs e.g., educational events, relevant symposia, peer to peer programs.Profiling and regular updating of customers & accounts into VEEVA CRM systemAccurate and timely reporting of customer and business records, through VEEVA CRM system, using agreed performance measures.Willingness and ability to assist with ad hoc business projects as defined and directed by the management team.Proficient at customer engagements in both the in-person and virtual setting.Perform all duties in compliance with applicable laws, regulations, Innovative Medicines Canada Code of Practice, Jazz policies, as well as the Jazz mission, vision and core values.Required Knowledge, Skills, and AbilitiesPrevious specialty pharmaceutical sales experience with a proven track record ideally in an aligned therapeutic area or in orphan disease or experience as a health care professional in the specific therapeutic area.Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholdersProven track record in negotiating & influencing within a healthcare setting to deliver agreed and measurable objectivesUnderstanding of market access and ability to access funding for new and existing drugs, with a demonstrable understanding of funding processesExperience in working cross-functionally; self-starter with a strong sense of personal accountability as well as the ability to work in a cross-functional team in a dynamic environmentEffective and persuasive communicator with excellent presentation skillsExperience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to patientsDemonstrated capabilities in working with computer software programs.Education and Experience RequirementsLife Sciences graduate or equivalent.Fully valid driving license.Minimum of 8 years sales experience in the pharmaceutical/biotechnology industry or other equivalent work experience.Sales Experience in Hematology/Oncology and Bone Marrow Transplant preferred. In-depth knowledge of the inpatient Hospital environmentExcellent communication skills, strong interpersonal skills, strong planning and organizational skills are required. Self-motivation and ability to excel in a team environment.Bilingual - must speak fluent English and FrenchDescription of Physical DemandsResponsibilities may require working outside of “normal” hours.The size of territory will necessitate travel to ensure coverage of customers.Frequently operating a computer, printer, telephone and other similar office machinery.Jazz Pharmaceuticals is an Equal Opportunity Employer.French:Jazz Pharmaceuticals est une entreprise biopharmaceutique mondiale ddie au dveloppement de mdicaments rvolutionnaires pour les personnes atteintes de maladies graves - souvent avec peu ou pas d’options de traitement. Nous avons un portefeuille diversifi de mdicaments commercialiss et de produits candidats novateurs divers stades de dveloppement, dans des domaines thrapeutiques cls. Nos champs thrapeutiques d’intrt touchent la neuroscience, y compris la mdecine du sommeil et les troubles du mouvement, et l’oncologie, autant en tumeurs hmatologiques que solides. Nous explorons activement de nouvelles options de traitement novatrices pour les patients, comme des petites molcules, des agents biologiques, ainsi que des technologies spcialises en lien avec la libration des mdicaments. Le sige social de Jazz est situ Dublin, en Irlande, et la compagnie compte des employs dans le monde entier, servant des patients dans plus de 90 pays.Nous sommes la recherche de personnes talentueuses pour joindre notre quipe. Si vous souhaitez faire partie d’une entreprise avec un engagement indfectible envers l’amlioration de la vie des patients et si vous voulez voluer dans un environnement de travail sans pareil, nous vous invitons explorer nos offres d’emploi et apprendre connatre plus amplement Jazz Pharmaceuticals.Le rle du Gestionnaire de Comptes en Oncologie (GCO) pour le Qubec est de maximiser le plein potentiel de vente du portefeuille de produits, en atteignant les objectifs de vente et de performance associs (tels que dfinis par l’quipe de direction). Le/La GCO devra travailler en troite collaboration avec les clients internes et externes pour garantir que les patients ligibles aient accs aux produits d’hmato-oncologie de Jazz Pharmaceuticals. Il/Elle devra tre en mesure d’tablir des partenariats professionnels avec ses clients afin d’influencer positivement le potentiel de vente, les futures recommandations de traitement, l’accs, le remboursement et le positionnement des produits. Il/Elle devra assurer la mise en place efficace de programmes permettant les changes entre pairs et le dveloppement de collaborateurs/supporteurs.Le/La GCO prendra l’entire responsabilit de la prparation et de l’excution de plans de gestion de territoire et de comptes, tels que convenus avec l’quipe de direction et en utilisant les processus et procdures mis sa disposition. Le/La candidat(e) retenu(e) rsidera au Qubec et devra idalement tre parfaitement bilingue (franais et anglais).Fonctions principales:Dvelopper et mettre en uvre des plans stratgiques de comptes pour amliorer les performances de vente, dpasser les objectifs de territoire et contribuer l’atteinte des objectifs nationaux.Avoir la capacit d’apprendre de manire autonome et de pouvoir transmettre clairement aux clients cls les informations scientifiques et cliniques relies nos produits et aux maladies pour lesquelles ceux-ci sont indiqus.tablir des relations solides avec les principaux intervenants des comptes majeurs et les mdecins influents. Utiliser ses capacits d’analyse afin d’identifier les principaux dfis du territoire. Faire preuve de crativit et de persvrance afin de mettre en place des solutions novatrices en lien avec ces dfis.Btir un rseau fiable de clients qui permettra l’identification rapide, le diagnostic et le traitement des patients appropris.Examiner et analyser les performances des produits au sein des divers comptes et dvelopper un plan d’affaire appropri.Travailler en collaboration afin d’amliorer sa comprhension et d’acqurir de nouvelles connaissances relies l’industrie de la sant, aux tendances et conditions du march, aux lignes directrices et l’environnement d’accs au march, le tout, dans un esprit de gestion efficace de comptes.Travailler avec les quipes mdicales, d’accs au march et de marketing pour permettre aux clients d’accder aux programmes de soutien de Jazz Pharmaceuticals (e.g.: vnements ducatifs, symposiums, forums d’change entre collgues).Mettre jour rgulirement le profil des clients et des comptes dans le systme CRM VEEVA.Rapporter avec prcision et en temps opportun les informations dans les dossiers clients et commerciaux, via le systme CRM VEEVA, en utilisant les mesures de performance convenues.Faire preuve de flexibilit et avoir la volont d’assister l’quipe de direction, de faon ponctuelle, avec certains projets spciaux.Avoir les comptences et l’autonomie requises afin d’organiser des rencontres en personne et/ou virtuelles avec les clients du territoire.Excuter toutes les tches en conformit avec les lois applicables, les rglements, le Code de pratique des mdicaments innovants du Canada, les politiques de Jazz, ainsi que la mission, la vision et les valeurs fondamentales de Jazz.Connaissances, comptences et capacits requises:Possder une exprience antrieure en vente de produits pharmaceutiques spcialiss avec un dossier prouv de russite, idalement dans un domaine thrapeutique align ou avec une maladie orpheline. Le/La candidat(e) peut galement avoir de l’exprience en tant que professionnel(le) de la sant dans le domaine thrapeutique li au prsent affichage.Avoir des comptences avances en gestion de comptes. Dmontrer une acuit commerciale et une approche innovante des projets. Apporter des solutions ayant une valeur ajoute pour Jazz Pharmaceuticals et ses partenaires.Avoir un historique prouv de russite en ngociation et influence dans un contexte de soins de sant menant l’atteinte d’objectifs pr-dtermins et mesurables.Comprhension de l’accs au march et capacit collaborer en vue de l’obtention du remboursement pour de nouveaux mdicaments et ceux dj commercialiss.Exprience de travail en collaboration interdpartementale. Personne autodidacte avec un fort sens des responsabilits personnelles ainsi qu’avec la capacit de travailler en quipe dans un environnement dynamique.Communicateur efficace et persuasif avec d’excellentes comptences en prsentation.Exprience de travail avec des partenaires appropris sur des projets conjoints apportant des avantages toutes les parties prenantes, en particulier aux patients.Capacits dmontres travailler avec les principaux logiciels informatiques.Exigences en matire d’ducation et d’exprience:Diplm en sciences de la vie ou quivalent.Dtenir un permis de conduire valide.Minimum de 8 ans d’exprience en vente dans l’industrie pharmaceutique/biotechnologique ou autre exprience de travail quivalente.Exprience de vente en hmatologie/oncologie et en transplantation de moelle osseuse prfre. Connaissance approfondie du milieu hospitalier.D’excellentes comptences en communication, en tablissement de relations interpersonnelles, en planification et en organisation sont requises.Personne capable de se motiver d’elle-mme et ayant la capacit d’exceller dans le travail d’quipe.Bilingue - doit parler couramment l’anglais et le franais.Description des exigences physiques: Ce poste peut ncessiter de travailler en dehors des heures “normales”.La taille du territoire ncessitera des dplacements pour assurer la couverture des clients.Utilisation frquente d’un ordinateur, d’une imprimante, d’un tlphone et d’autres appareils de bureau similaires et conventionnels.Jazz Pharmaceuticals est un employeur faisant la promotion de l’quit en matire d’accs l’emploi. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR CANADA BASED CANDIDATES ONLYJazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.For this role, the full and complete base pay range is: $120,000.00 - $180,000.00Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.
Full Time
1/1/2025
Mississauga, ON L5L 2W7
(6.2 miles)
COMMUNITY NAME Sunrise of Erin Mills JOB OVERVIEW The Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration and providing resident care while demonstrating the Mission for Sunrise Senior Living, "to champion the quality of life for all seniors" in accordance with federal, state/provincial, and local laws, standards, and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents. RESPONSIBILITIES & QUALIFICATIONS Responsibilities:As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:Medication Administration:Provides the highest degree of quality care and services by administering medication and treatments in a safe organized manner.Reviews, reads, notates, and initializes Daily Log to document and learn about pertinent information about residents.Receives medication updates from Resident Care Director (RCD) or Wellness Nurse.Administers, assists with, and observes medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).Ensures that medications are passed according to times.Documents and initials as medications are given and ensures that appropriate documentation is completed for refusal or missed doses.Maintains confidentiality of all resident information including resident medication among other residents.Reports all resident concerns made while administering the medication to the RCD or Wellness Nurse.Restocks medication cart after all medication passes.Assists in checking medication regardless of packaging system.Assesses the residents to determine need for "as needed medication" and appropriately documents and reports to supervisor.Counts all narcotics with another Medication Care Manager (MCM) or Lead Care Manager (LCM) each shift.Maintains and cleans the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.Follows re-fill process for medications.Helps residents maintain independence and promotes dignity and physical safety of each resident adhering to the Sunrise Principles of Service.Strives to understand and respond to each resident with empathy, always remaining mindful of the resident's unique communication patterns, history, and basic human needs.Practices routinely good standard care precautions of cleanliness, hygiene, and health.Resident Care Communications:Notifies RCD of any resident and/or family concerns through the LEAD process.Attends and actively participates in daily Cross Over meetings facilitated by the LCM.Participates in the development of the Individualized Service Plans (ISP)/Individualized Care Plans (ICP) and monthly updates.Risk Management and General Safety:Partners with community team to ensure community is in compliance with OSHA/British Columbia Workers Compensation Act and Occupational Health and Safety Regulation requirements, promoting Risk Management programs and policies, and adhering to safety rules and regulations.Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.Reports all accidents/incidents immediately.Reports all unsafe and hazardous conditions/equipment immediately.Ensures any cords, carts, equipment, and other hazards are always kept out of the way, not blocking exits and in compliance with fire codes.Complies with all infection control techniques, placement of bio-hazard containers, removal techniques, procedures, and policies.Understands and practices the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.Reports occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.Ensures oxygen tanks are stored safely, exchanges guest/resident's tanks when empty and monitors to make sure liters of oxygen are at prescribed levels.Training and Contributing to Team Success:Actively participates as a member of a team and commits to working toward team goals.Demonstrates in daily interactions with others, our Team Member Credo.Commits to serving our residents and guests through our Principles of Service.Contributes to the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.Attends regular meetings; Town Hall, Department Team., Cross Over, Medication Technician., and others as directed by the Supervisor/Department Coordinator.Attends regular training by RCD and neighborhood coordinators.Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.High School diploma/GED accepted and may be required per state/provincial regulations.In states/provinces where appropriate, must maintain certifications.Maintain the following certifications and ongoing training and re-education as required by Sunrise and state/provincial regulations:CPR and First AidMust be at least 18 years of age.Previous experience working with seniors preferred.Desire to serve and care for seniors.Ability to make choices and decisions and act in the resident's best interest.Ability to react and remain calm in difficult situations.Ability to handle multiple priorities.Possess written and verbal skills for effective communication and level of understanding.Demonstrates good judgment, problem solving and decision-making skills.As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance. ABOUT SUNRISE Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise. At Sunrise, you will... Make a Difference Every Day We are passionate about our mission - to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best. I gnite Your Potential We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals. We also offer benefits and other compensation that include: Medical, Dental, Vision, Life, and Disability Plans Retirement Savings Plans Employee Assistant Program / Discount Program Paid time off (PTO), sick time, and holiday pay Daily Pay offered to get paid within hours of a shift (offered in the U.S. only) Tuition Reimbursemen t In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program. Some benefits have eligibility requirements Apply today to learn why Sunrise Senior Living is a certified Great Place to Work® COMPENSATION DISCLAIMER Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable). ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
Full Time
12/25/2024
Ancaster, ON L9G 0G1
(39.3 miles)
RETAIL STORE MANAGERABOUT OUR STORES:PetSmart is a retailer unlike any other; we don’t just sell products, we provide solutions that foster happy and healthy homes for pets and pet parents. Our Store Managers lead the operations of our stores through that lens and are passionate about creating a unique, customer-focused environment.As a Retail Store Manager with PetSmart, you’ll oversee all aspects of our retail storefrom head to tail. From hiring & training knowledgeable associates to executing on strategic merchandising initiatives, you’ll set the standard of success within our stores. It’s no easy feat, but every day you come in to work you’ll take pride in knowing that you're making a real difference for your associates, our pet parents, and pets in our care.ABOUT OUR TEAMS:In a store as big as ours, we need all hands (and paws, wings and fins!) on deck to ensure we are operating efficiently. You’ll lead an Assistant Manager, Service Managers and Department Managers to success in the following areas:Customer Engagement:With extensive knowledge of our products and a passion for animals, our Customer Engagement team ensure that our customers have the right solutions for their pet. In addition to supporting store initiatives, they also lead a team of Pet Care Associates to maintain a safe and clean environment for all pets in our care.Merchandising & Inventory:With a heavy emphasis on store presentation, our Merchandise and Inventory teams play an integral role in helping our pet parents find exactly what they need, right when they need it. This team leads the execution plan-o-grams, organize promotional and sale price changes, and oversee fulfillment of our In-Store Pick Up Orders.Associate Leadership:With an emphasis on training and development, our Associate Lead ensures that our teams have the education they need to advise pet parents, complete pet safety inspections and support the Store Manager on company initiatives.Services: There’s more to our stores than just the merchandiseit’s the services that we offer that are fast growing areas of our business. Although ourGrooming Salonand ourPets Hoteldo have their own leaders, it is in partnership with the Store Manager that they are successful business units.Overall Retail Initiatives:You and your teams will also drive sales and traffic targets, execute on strategic merchandising initiatives and set standards of success within our retail store.ABOUT YOUR CAREER:Just like we’re there for pets at every stage of their lives, we’ll be with you at every stage of your career, too. With PetSmart, you will have opportunities to:Develop your leadership skills with on-going development Tackle the challenge of a new store opening or turning around a struggling storeTransfer to any one of our 1600 stores nationwide Grow to become a District Leader and then a Regional DirectorTHE WARM AND FUZZIES:We’ve highlighted job responsibilities as best as we could abovebut the best parts of working at PetSmart can’t be fully described in the job description.It’s the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!It’s the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!It’s the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.It’s the celebration of Bella’s birthday, Gizmo’s graduation from puppy classes or Ace’s adoption.It’s the little things we do that add up to really big things that pets need.Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.Apply now to experience a career that loves you back.This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.
Full Time
1/19/2025
Mississauga, AB L4W 5K4
(6.2 miles)
Additional InformationJob Number25005899Job CategorySales & MarketingLocationCanada Regional Office, 2425 Mathewson Blvd. E Suite 100, Mississauga, ONT, Canada, L4W 5K4VIEW ON MAPScheduleFull TimeLocated Remotely YPosition Type ManagementJOB SUMMARYThe Senior Manager, Global Account Sales, is responsible for providing total account management for a portfolio of high-value, complex accounts with a total goaled annual spend to Marriott of less than $200M.The Senior Manager’s primary responsibility is to increase Marriott's preference, loyalty, and profitable share. By applying the principles of strategic account management and team-based selling, this position provides overall leadership and direction in the development of business-to-business strategies to build long-term, value-based relationships between Marriott International and their portfolio of corporate accounts. As total account manager, this individual will develop solid and broad relationships with the key buyers in their account’s central buying locations with the purpose of mapping all revenue streams to grow share and drive superior business results.Specific areas of responsibility include establishing, managing, and communicating overall account strategies in alignment with the overall corporate segment priorities, mapping buyers to accounts, defending and growing market share and revenue targets for assigned accounts, and consulting with relevant cross-discipline resources (corporate, regional, market, property) to ensure effective pull-through of account strategies.CANDIDATE PROFILEEducation and Experience Required4-year degree from an accredited university in Business Administration, Hospitality Management, or related major.Three or more years’ experience in the hospitality industry, demonstrating progressive career growth and a pattern of exceptional performance.English language written and spokenAccount management experience, specifically complex accountsStrong business acumen skills (e.g., keeping current on industry practices and developments; ability to evaluate business trends and develop successful solutions that meet customer needs and bring incremental business)Strong financial acumen (e.g., using budgets and forecasts to manage financial performance; identifying and using key financial indicators to measure business performance, understanding ROI of the account etc.)Education and Experience Preferred10+ years of hotel or travel industry sales experience, demonstrating progressive career growth and a pattern of exceptional performance.Demonstrated success with both business transient and group segmentsExperience evaluating business trends; developing and successfully implementing new business programs or strategies that enhance business performanceDemonstrated ability to deliver results under difficult conditions, even when faced with complexity and ambiguityDemonstrated ability to act as a strategic business partner leveraging business diagnosing and consultative skillsDemonstrated ability to connect and collaborate by leveraging exceptional networking skills to uncover new revenue opportunities.Strong negotiating skillsDemonstrated ability to apply critical thinking competencies to problem solve through analysis, while developing creative yet pragmatic solutions.Demonstrated competency for planning, delegating, implementing, managing, and improving processes that bring initiatives to a successful conclusionExperience gathering and analyzing information from a variety of sources; probe for underlying causes; consider alternative solutions before making decisions; advance problems toward resolution when encountering ambiguity or uncertainty; make sound decisions in a timely mannerDemonstrated ability to sell ideas and influence persuasively, settling differences and winning concessions without damaging relationships; can be both direct and forceful while remaining diplomaticStrong organizational navigation acumen – cross-discipline understanding and ability to mobilize organizational resources to achieve superior business resultsDemonstrated ability to balance strategic thinking into idea executionExperience applying an always improving mindset to enhance personal, professional, and business growth through new knowledge and experiences; pushes the organization to learn from other industries’ standards and practices.CORE WORK ACTIVITIES Total Account ManagementDevelop and implement the overall account strategy in alignment with segment strategic goals. Promote accountability to achieve desired business results.Retain, expand, and grow account revenue through account growth, margin management and implementation of strategic initiatives.Manage relationships with the largest buyers in primary buying locations; map significant buyers in other locations and direct the Area sales teams (e.g., SAEs) and the Sales Office teams to optimize account reach and share.Develop sales deployment strategies that maximize the utilization of available sales resources. Work closely with Sales Executive Management to ensure proper linkage with Field and Hotel sales efforts. Guide decisions on account coverage, investment, and deployment.Assist in developing optimal Total Account Management teams that are focused on delivering customer value and growing account share. Develop and enhance the concepts of total account management and team-based sales.Establish and maintain strong business relationships with key economic buying influencers. Function as the customer’s advocate through understanding account customer needs and opportunities. Monitor current and future customer needs, goals and attitudes including competitor activity to guide targeted solution development; remove barriers to business solution development; build a customer-focused team.Harness and coordinate cross-discipline resources (market, corporate) to ensure pull-through and sustainment of account strategies and selling solutions. Develop a close working relationship with operations and Market resources to establish integrated sales strategies that maximize customer relationships within the region and ensure pull-through of strategies at the hotel level.Liaise with relevant cross-discipline groups to resolve customer issues and ensure profitability of the account.Partner with the Account Manager (Large and Small Groups) in managing and closing on group transactions with Sales Offices, NGS and/or hotels.Partner with the Account Manager (Extended Stay) to manage and close on extended stay transactions with Sales Offices, NGS, and/or hotels, as needed.Develop innovative cross-functional solutions to win in assigned accounts (e.g., e-commerce, marketing, and revenue management solutions).Lead the sales efforts for new and existing revenue streams within accounts.Lead efforts to educate and communicate total account management and team-based sales principles to cross-discipline groups including Revenue Management, Market, Region, Property and Owner/Franchise partners.Attend and participate in all relevant customer events and trade shows.Serve as a proactive leader on the Sales and Marketing team by providing input and execution to corporate initiatives. Establish strong partnerships between field and corporate by maintaining a productive dialog and exchange of ideas.Manage the global ROIC for assigned portfolio of accounts.Organizational ExcellenceChampion business transformation and change efforts in support of Sales and Marketing strategies.Maintain operational excellence by directing productive, streamlined administrative functions.Ensure that the latest sales tools, including SFA, MarRFP and Empower and other value-added products & services, are being leveraged effectively to maximize productivity and build sustainable competitive advantage.Operational ExcellenceAchieve account revenue and sales goals as defined by segment leadership. Develop and achieve operating budgets and manage controllable expenses.Ensure the development of account plans that focus on improving market share, leveraging efficiencies, generating revenue, and reducing overhead.Leverage methodologies, technical and business knowledge across the Enterprise Sales Team.Translate customer and account needs into a range of support products and services that maximize returns.Anticipate and identify business opportunities and challenges and respond with a profitable strategy that aligns with overall business direction.Increase penetration of high potential accounts to optimize demand across all brands and satisfy important property needs.Leverage all available sales channels, i.e., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc., to optimize sales revenues.Conduct competitive assessments of lodging competitors, group intermediaries, technology companies, etc., and include in annual strategic planning process. Provide updates to Marriott Senior Management as appropriate.The salary range for this position is $81,200 to $146,100 annually.Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Canada Regional Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
Full Time
1/17/2025
Etobicoke, ON
(1.2 miles)
Purnima discovered RECOGNITION working at TJX.Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day.What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your development Merchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you’ll needTo begin your career with us, you’ll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentHourly range: $19.20 - $24.00 per hour* * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands..Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
1/17/2025
Vaughan, ON L4L 9K5
(4.8 miles)
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 259571Store Name/Number: ON-Colossus (1504)Address: 7575 Weston Road – Unit 117C, Vaughan, ON L4L 9K5, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularYou’ll love working here…As Talent and Business Operations Manager, Stores, you will be responsible for managing the People and Operations aspects of a specific Sephora store location. You will regularly support in areas such as staffing/zoning of the store, beauty advisor training and education, onboarding of new advisors, store scheduling and overall execution of Sephora operation standards within the store.Talent Champion. Conduct final interviews for all key positions. Utilize the online applicant tracking system as needed to source, select and hire candidates.Training & Development. Manage all training-related functions within the store. In conjunction with the Store Director and Education partners to develop and execute the stores on-going training strategy.Performance Assessment & Development. Write and deliver annual performance reviews for direct reports in a complete and timely manner, as well as oversee the process for the entire store. Participate in the management of all performance management situations within the team. Ensure timely feedback for improvement is delivered and followed up on as necessary.Operational Excellence. Lead the operations of the store. Ensure execution of all operations-focused processes for the store and that all are completed per company standard. Manage inventory of the store. This includes shipping, receiving, returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.Entrepreneurial Spirit. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.We’d love to hear from you if…You have two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.While at Sephora, you’ll enjoy…The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
Full Time
1/7/2025
Mississauga, ON L5B 0
(6.2 miles)
If you are a current Jazz employee please apply via the Internal Career site.Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharma.com and follow @JazzPharma on Twitter. Jazz Pharmaceuticals is a global biopharmaceutical company dedicated to developing life-changing medicines for people with serious diseases - often with limited or no options. We have a diverse portfolio of marketed medicines and novel product candidates, from early to late-stage development, in key therapeutic areas. Our focus is in neuroscience, including sleep medicine and movement disorders, and in oncology, including hematologic and solid tumors. We actively explore new options for patients including novel compounds, small molecule advancements, biologics and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in more than 90 countries.We are looking for the best and brightest talent to join our team. If you are looking to be a part of a company with an unwavering commitment to improving patients’ lives and being a great place to work, we hope you will explore our career openings and get to know Jazz Pharmaceuticals.The role of the Oncology Account Manager (OAM) for Ontario East and Atlantic is to maximize the full sales potential of the product portfolio, achieving sales and related performance targets (as defined by the management team). This will be achieved through coordination of internal and external stakeholders to ensure the appropriate patients have access to Jazz Pharmaceuticals Hematology-Oncology products. Developing professional working partnerships with those stakeholders to positively influence sales potential, future guidelines, funding, positioning of products and ensure effective implementation of peer to peer/advocacy programs.The OAM will take full accountability for the preparation and execution of strong territory business & account management plans as agreed with the management team, fully utilizing agreed processes and procedures. The successful candidate will ideally reside in Ontario in the GTA (Peel, Halton, York or Durham Regions) or Hamilton/Niagara.Essential FunctionsDevelop and implement strategic account plans to enhance sales performance, exceed territory targets and contribute to national and team targets.Ability to learn independently to be able to clearly convey the scientific and clinical information of our products and disease area to leading researchers and clinicians.Foster strong relationships with key accounts, KOLs and stakeholders by analyzing challenges, uncovering new insights, exploring options, and identifying innovative solutions through persistence and resourcefulness.Build customer networks that enable the rapid identification, diagnosis and treatment of patients.Review and analyze product performance within accounts and develop appropriate business plans.Work collaboratively to understand and apply overall knowledge of healthcare industry, trends, market conditions, clinical guidelines, and market access environment as it relates to effective account management.Work with medical, market access and marketing to enable customer access to Jazz Pharmaceuticals support programs e.g., educational events, relevant symposia, peer to peer programs.Profiling and regular updating of customers & accounts into VEEVA CRM systemAccurate and timely reporting of customer and business records, through VEEVA CRM system, using agreed performance measures.Willingness and ability to assist with ad hoc business projects as defined and directed by the management team.Proficient at customer engagements in both the in-person and virtual setting.Perform all duties in compliance with applicable laws, regulations, Innovative Medicines Canada Code of Practice, Jazz policies, as well as the Jazz mission, vision and core values.Required Knowledge, Skills, and AbilitiesPrevious specialty pharmaceutical sales experience with a proven track record ideally in an aligned therapeutic area or in orphan disease or experience as a health care professional in the specific therapeutic area.Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholdersProven track record in negotiating & influencing within a healthcare setting to deliver agreed and measurable objectivesUnderstanding of market access and ability to access funding for new and existing drugs, with a demonstrable understanding of funding processesExperience in working cross-functionally; self-starter with a strong sense of personal accountability as well as the ability to work in a cross-functional team in a dynamic environmentEffective and persuasive communicator with excellent presentation skillsExperience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, in particular to patientsDemonstrated capabilities in working with computer software programs.Education and Experience RequirementsLife Sciences graduate or equivalent.Fully valid driving license.Minimum of 8 years sales experience in the pharmaceutical/biotechnology industry or other equivalent work experience.Sales Experience in Hematology/Oncology and Bone Marrow Transplant preferred. In-depth knowledge of the inpatient Hospital environmentExcellent communication skills, strong interpersonal skills, strong planning and organizational skills are required. Self-motivation and ability to excel in a team environment.Description of Physical DemandsResponsibilities may require working outside of “normal” hours.The size of territory will necessitate travel to ensure coverage of customers.Frequently operating a computer, printer, telephone and other similar office machinery.Jazz Pharmaceuticals is an Equal Opportunity Employer. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR CANADA BASED CANDIDATES ONLYJazz Pharmaceuticals Canada, Inc. and Celator Pharmaceuticals Corp. are committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive.For this role, the full and complete base pay range is: $120,000.00 - $180,000.00Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual pay decisions. This range will be reviewed on a regular basis.At Jazz/Celator, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz’s Long Term Equity Incentive Plan.The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, Extended Health Care, Dental, Long Term Disability, Life Insurance, RRSP, and paid vacation.
Full Time
1/19/2025
Mississauga, AB L4W 5K4
(6.2 miles)
Additional InformationJob Number25010666Job CategorySales & MarketingLocationCentral Canada Sales Office, 2425 Matheson Blvd. E. Suite 100, Mississauga, ONT, Canada, L4W 5K4VIEW ON MAPScheduleFull TimeLocated Remotely YPosition Type ManagementJOB SUMMARYHandles incoming leads for large groups (e.g.,0-50 room nights) and catering leads for hotels supported by the Canada Sales Office, in an assigned geographic area. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILEEducation and ExperienceRequired:• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:• Experience selling large group business experience, either at a property or in a sales office.• Knowledge of the group sales process for all brands and how to close a sale.• Team-based selling experience.• Hospitality Management Degree.CORE WORK ACTIVITIESManaging Sales Activities• Responds in a timely manner to incoming large group/catering opportunities that are within the parameters of the Group Sales team within the Sales Office.• Refers opportunities to appropriate sales associate if business is outside the Group Sales parameters.• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.• Verifies that business booked is within hotel parameters.• Closes the best opportunities for each property based on market conditions and individual property needs.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Transfers accurate, complete, and timely information to property in accordance with brand standards.• Up-sells each business opportunity to maximize revenue for individual properties.• Understands and utilizes company marketing initiative/incentives to close on business.• Follows up on opportunities uncovered by sales executives.• Implements process improvements and best practices.• Leverages other Group Sales resources and administrative/support staff to achieve related revenue goals.• Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.• Verifies that business is turned over properly and in a timely fashion for quality service delivery.• Handles incoming leads for groups (e.g.,0-50 room nights).• Performs other duties, as assigned, to meet business needs.Building Successful Relationships• Works collaboratively with other sales channels (e.g., Market Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative.• Drives customer loyalty through excellent customer service throughout the sales process.• Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs.• Builds and strengthens relationships with existing and new customers to enable future bookings.• Builds and maintains strong working relationships with key internal and external stakeholders.• Creates clear expectations for customers and properties throughout the sales process.• Resolves guest issues that arise as a result of the sales process.• Brings issues to the attention of Property and Group Sales leadership teams as appropriate.The salary range for this position is $57,000 to $81,000 annually.Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Central Canada Sales Office takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
Full Time
1/17/2025
Vaughan, ON L4K 5W4
(7.6 miles)
Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Full Time
1/2/2025
Etobicoke, ON
(1.2 miles)
Rocco discovered EMPOWERMENT working at TJXBeing listened to and feeling respected is something everyone wants, and that’s certainly true of Rocco’s experience as a leader in our stores. We want our people to take pride in their work and we empower them to make decisions to go above and beyond!What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureBenefits that take effect your first dayDedicated training and on-the-job resources to enhance your developmentThree weeks’ vacation with option to buy an additional week through our Vacation Trade ProgramTuition reimbursement to support your career progressionMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say, there’s no shortage of variety in what we do. Here are some key responsibilities of the role:Overall accountability to support store sales results, expense management, reduce shrink and damages by managing assigned area that may include merchandising and presentation, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving; direct accountability for recruitment, training and Associate development, performance and acts as a role model on delivering positive Associate and customer experience in StoreProvides input on succession plans to meet future needs; includes ensuring each Associate has a development plan that supports their growth and career aspirationsCommunicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, promotions or any other store initiatives; implement changes to Store floor plans as needed Accountable to support established store sales, expense targets and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention and improving customer serviceSupport competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics when sales have been impacted due to cannibalization, market or competition changes to inform recommendations to District Managers and Business Development teamsFor a closer look into the Assistant Store Manager role, click What you’ll needTo begin your career with us, you’ll have:Post-secondary education is preferred; minimum high school education requiredMinimum 2 to 3 years supervisory experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety and loss preventionDemonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice feedback and guidance to resolve problems Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering and coaching Salary Range: $46,410 - $65,076* *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience. Posting detailsInternal TJX Canada Associate to submit the completed and signed Internal Application Form and their resume through TMS. For more information, refer to the Internal Application Form Guide located on the Thread/HR Hub. In addition, please use your personal email address when submitting your resume and Internal Application Form.Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
1/19/2025
Mississauga, AB L4W 5K4
(6.2 miles)
Additional InformationJob Number25007682Job CategorySales & MarketingLocationCentral Canada Sales Office, 2425 Matheson Blvd. E. Suite 100, Mississauga, ONT, Canada, L4W 5K4VIEW ON MAPScheduleFull TimeLocated Remotely YPosition Type ManagementJOB SUMMARYHandles incoming leads for large groups (e.g.,0-50 room nights) and catering leads for hotels supported by the Canada Sales Office, in an assigned geographic area. Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty. Verifies that business is turned over properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILEEducation and ExperienceRequired:• High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.OR• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.Preferred:• Experience selling large group business experience, either at a property or in a sales office.• Knowledge of the group sales process for all brands and how to close a sale.• Team-based selling experience.• Hospitality Management Degree.CORE WORK ACTIVITIESManaging Sales Activities• Responds in a timely manner to incoming large group/catering opportunities that are within the parameters of the Group Sales team within the Sales Office.• Refers opportunities to appropriate sales associate if business is outside the Group Sales parameters.• Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand) and how to sell against them.• Verifies that business booked is within hotel parameters.• Closes the best opportunities for each property based on market conditions and individual property needs.• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).• Transfers accurate, complete, and timely information to property in accordance with brand standards.• Up-sells each business opportunity to maximize revenue for individual properties.• Understands and utilizes company marketing initiative/incentives to close on business.• Follows up on opportunities uncovered by sales executives.• Implements process improvements and best practices.• Leverages other Group Sales resources and administrative/support staff to achieve related revenue goals.• Works with customers to align customer preferences with brand needs and actively up-sells each business opportunity to maximize revenues and drive customer loyalty.• Verifies that business is turned over properly and in a timely fashion for quality service delivery.• Handles incoming leads for groups (e.g.,0-50 room nights).• Performs other duties, as assigned, to meet business needs.Building Successful Relationships• Works collaboratively with other sales channels (e.g., Market Sales, on-property resources) to establish coordinated sales efforts that are complementary and not duplicative.• Drives customer loyalty through excellent customer service throughout the sales process.• Serves the customer by understanding their needs and recommending appropriate features and services that best meet their needs.• Builds and strengthens relationships with existing and new customers to enable future bookings.• Builds and maintains strong working relationships with key internal and external stakeholders.• Creates clear expectations for customers and properties throughout the sales process.• Resolves guest issues that arise as a result of the sales process.• Brings issues to the attention of Property and Group Sales leadership teams as appropriate.The salary range for this position is $66,000 to $87,000 annually.Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.Notification to Applicants: Canada Regional Office takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, beginyour purpose,belongto an amazing global team, andbecomethe best version of you.
Full Time
1/17/2025
Mississauga, ON
(9.1 miles)
Purnima discovered RECOGNITION working at TJX.Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day.What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your development Merchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you’ll needTo begin your career with us, you’ll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentHourly range: $19.20 - $24.00 per hour* * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands..Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
Full Time
1/9/2025
Pickering, ON L1V 1B8
(25.4 miles)
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 260185Store Name/Number: ON-Shops at Pickering City Centre (1674)Address: 1355 Kingston Road Unit 124, Pickering, ON L1V 1B8, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularThe Store Manager manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.ESSENTIAL DUTIES AND RESPONSIBILITIESStore's Budget and Business ResultsForecast sales and payroll with District Manager to drive store results.Monitor daily, weekly, monthly sales results and communicate to staff members.Manage and measure the effectiveness of business strategies. Adjust game plan as needed.Achieve store’s sales plans and operating profits while maintaining expenses.Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.Human ResourcesMaintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.Recruit, interview, and hire for all positions according to business needs.Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.Ensure all team members receive quarterly development meetings and plans.Merchandising and OperationsConduct inventories on a timely basis and maintain updated inventory records.Communicate inventory issues/concerns to the District Manager and key stakeholders.Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.EXPECTED SKILLS AND QUALIFICATIONS5 years of management experience in the retail/service industry.Previous experience recruiting, staffing and hiring across all store positions, including leadership.Effective time management, problem solving and communication skills are essential.Maintaining composure and managerial courage are essential.Ability to analyze sales trends and react appropriately.Proficiency in Windows, Word and Excel.A High School graduate or equivalent, while a College degree is preferred.Open availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATIONPhysical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.COMPANY OVERVIEWOwned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.
Full Time
1/19/2025
Toronto, AB M5V 1J4
(8.8 miles)
Additional InformationJob Number25010544Job CategorySales & MarketingLocationToronto Marriott City Centre Hotel, One Blue Jays Way, Toronto, ONT, Canada, M5V 1J4VIEW ON MAPScheduleFull TimeLocated Remotely NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent franchisee, Larco Enterprises. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.Catering Sales Manager (Dual Property)Join our dynamic Sales team at Toronto Marriott City Centre and Sheraton Toronto Airport Hotel & Conference Centre! We are seeking a motivated and experienced full-time Catering Sales Manager to play a pivotal role in driving social and local catering opportunities for our two upscale properties. Be part of a collaborative and vibrant work environment where your dedication and creativity contribute to the success of two of Toronto's premier hotels.As a Catering Sales Manager, you will be responsible for handling social and local catering opportunities that are 101+ attendees, and verifying that business is turned over properly and in a timely fashion for quality service delivery.What we'll offer you:At the Toronto Marriott City Centre, we provide a fun, safe and supportive work environment in a culture that values diversity and inclusion.Competitive compensation and a comprehensive benefits plan which includes health insurance, dental insurance, vision care and more.Discounted hotel stays and food & beverage for you, your friends & family at over 7,000 properties worldwide across 131 countries and territories and 30 brands.A supportive, diverse, and inclusive environment for all that prioritizes understanding and integrating Team Members' unique perspectives and voices and that's committed to their mental and physical wellbeing.World-class service training program and job-specific training opportunities to empower life-long learning and to encourage Team Members to find the careers that are right for them.What it's like to work for us:Managed by Larco Hospitality, we believe that the heart of our company is our people. Your respect and wellbeing come first with us, and we will act ethically and with integrity to deliver the best working environment for you. As a member of the Toronto Marriott City Centre & the Sheraton Toronto Airport Hotel & Conference Centre, you will be guided by our core values of valuing differences, empathy & responsiveness, integrity, and teamwork.What you'll do:Manages sales efforts for social and corporate catering, and hotel restaurants for both properties, as well as 4 skyboxes and Legends Lounge for the Toronto Marriott City Centre.Solicits and responds to incoming catering opportunities for the property.Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and knows how to sell against them.Closes the best opportunities for each property based on market conditions and property needs.Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.Works with the management team to create and implement a catering sales plan.Designs, develops, and sells creative catered events.Maximizes revenue by up-selling packages and creative food and beverage.Develops menus that drive sales.Assists with selling, implementation, and follow-through of catering promotions.Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).Participates in and practices daily service basics of the brands.Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service.Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.Monitors successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International.Performs other duties, as assigned, to meet business needs.What we are looking for:Catering Hotel Sales experience preferred .A results-driven closer with a proactive approach to identifying and securing new catering opportunities.Ability to work independently but in a team-oriented environment.Strong administrative skills with the ability to promptly and efficiently manage client inquiries via email.Ability to work out of both property locations and travel between hotels as needed (downtown Toronto and Pearson Airport area).Must be able to maintain confidentiality of proprietary information.Past sales experience an asset.Ability to stand, sit, or walk for an extended period.CI/TY experience preferred.Will be available to work occasional shifts which would include weekends and holidays.The Toronto Marriott City Centre and Sheraton Toronto Airport Hotel and Conference Centre is an equal opportunity employer committed to fostering a positive and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, gender, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Accommodations will be made available upon request for applicants with disabilities to enable them to participate in the selection process. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the selection process, please contact the Human Resources Department upon application.Job Type: Full-timePay: From $65,000.00 per yearAdditional pay: Bonus payBenefits:Company eventsDental careEmployee assistance programExtended health carePaid time offRRSP matchTuition reimbursementVision careWellness programSchedule:8 hour shiftDay shiftMonday to FridayWeekends as neededThis company is an equal opportunity employer.frnch1
Full Time
1/5/2025
Aurora, ON
(20.2 miles)
Purnima discovered RECOGNITION working at TJX.Recognized as a “TJX Joy Ambassador" on multiple occasions, Purnima says it's here that she learned the power of joy. The teamwork, support and creative problem-solving you'll be a part of, deserve to be recognized every day.What you’ll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your development Merchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you’ll doIt’s safe to say there’s no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store’s fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you’ll needTo begin your career with us, you’ll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentHourly range: $19.20 - $24.00 per hour* * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands..Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, you’ll have the full support of a diverse, close-knit group of people across our Distributions Centers, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.
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