WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:3495 Lawrence Avenue EastLocation:CAN Winners Store 0226 Scarborough ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.Job ID: 265162Store Name/Number: ON-Toronto Union Station (1526)Address: 65 Front Street, Toronto, ON M5J 1E0, Canada (CA)Full Time/Part Time: Full TimePosition Type: RegularThe Store Manager manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.ESSENTIAL DUTIES AND RESPONSIBILITIESStore's Budget and Business ResultsForecast sales and payroll with District Manager to drive store results.Monitor daily, weekly, monthly sales results and communicate to staff members.Manage and measure the effectiveness of business strategies. Adjust game plan as needed.Achieve store’s sales plans and operating profits while maintaining expenses.Develop strategies to grow business, leveraging the customer loyalty program, events, product knowledge and services.Human ResourcesMaintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.Recruit, interview, and hire for all positions according to business needs.Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors to develop their leadership and business skills.Ensure a coaching culture is present that includes timely acknowledgement of successes, and feedback on opportunities.Ensure all team members receive quarterly development meetings and plans.Merchandising and OperationsConduct inventories on a timely basis and maintain updated inventory records.Communicate inventory issues/concerns to the District Manager and key stakeholders.Make strategic and innovative merchandising decisions in accordance with Sephora’s concepts when necessary, to grow the business.EXPECTED SKILLS AND QUALIFICATIONS5 years of management experience in the retail/service industry.Previous experience recruiting, staffing and hiring across all store positions, including leadership.Effective time management, problem solving and communication skills are essential.Maintaining composure and managerial courage are essential.Ability to analyze sales trends and react appropriately.Proficiency in Windows, Word and Excel.A High School graduate or equivalent, while a College degree is preferred.Open availability including evenings, weekends and holidays is required.ADDITIONAL INFORMATIONPhysical Requirements:Work in a fragrance filled environment.Lift and carry up to 50 pounds.Bend and stretch to stock shelves.COMPANY OVERVIEWOwned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Future Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!Why Work With Us We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resourcesManagement Incentive Plan along with a robust Retirement Savings ProgramA competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.Enjoy Associate discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.What You’ll Do:Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.About You:Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.Demonstrated ability to lead, develop, and empower a large team.Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:41-47 Milner Avenue Unit BLocation:CAN Winners Store 0274 Scarborough ONSalary Range: $47,407.50-$66,370.50 /year *This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.

HomesenseAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:7575 Weston Rd. Unit# 112Location:CAN Homesense Store 0001 Vaughan ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:The opportunityOur Associates bring our business to life. Working in our stores, you'll have the opportunity to engage with customers and work with exciting products every day. From handling transactions to merchandising displays, your contributions will help drive our success. If you're passionate about working with others and thrive in a dynamic, fast paced environment, this role could be perfect for you!What you'll discoverEligible Associates can look forward to:One-of-a-kind, inclusive cultureDedicated training and on-the-job resources to enhance your developmentMerchandise discount for yourself and eligible family members at all TJX Canada storesAssociate and Family Assistance Program to support healthy livingWhat you'll doIt's safe to say there's no shortage of variety in what we do and how you contribute to different facets of the store such as Merchandise Processing, Visual Merchandising and Customer Service. Here are some key responsibilities of the role:Supporting a culture of high-quality customer service by maintaining operational standards. Providing clear communication on updates and changes, and training Associates in service area policies and procedures.Demonstrating ability to plan, prioritize tasks, and provide direction to Associates in collaboration with the management team.Training and developing associates on merchandise presentation and customer service excellence, encouraging an environment of collaboration and continuous improvement.Play a crucial role in improving the shopping experience by coordinating and driving the timely movement of merchandise, ensuring the sales floor is visually appealing and aligned with presentation standards.Contributing to sales and trend influence by crafting inspirational displays in high-impact areas, driving the store's fashion, brand, and value strategy through dynamic feature changes.For a closer look into the role, click What you'll needTo begin your career with us, you'll have:Minimum 1 to 2 years relevant experience; retail or service industry experience is preferredHigh School education or equivalent experienceExcellent problem solving and communication skills including verbal, written and active listeningExceptional Customer Service skills with ability to identify stated and unstated Customer and Associate inquiries and needs, Strong technical knowledge of register operationsThe ability to set up and maintain a warehouse environmentAdditional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:285 Geneva Street Unit C8Location:CAN Winners Store 0265 Saint Catherines ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.

The Heavy Duty Technician is responsible for ensuring our Hydrovac fleet is in safe working condition by diagnosing, repairing, and maintaining our line of trucks.For this position, the expected work schedule is Monday through Friday during the day shift. Flexibility may be required for occasional variations in shift hours.The salary for this role will range between $40.00 to $50.00 hourly based on education and/or experience.#BDGRJobsHPBadger Infrastructure Solutions is the industry leader in non­-destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We Hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join the Badger team.What You'll Be Doing Inspects heavy equipment and performs quality repairs and preventative maintenance services of assigned branch or branches’ Hydrovac fleet.Performs scheduled maintenance, such as cleaning and lubricating parts and perform other routine maintenance work.Diagnoses and identifies malfunctions, using computerized tools and equipment .Tests equipment that has been repaired and makes adjustments.What You'll Need for Success Licensed Heavy Duty Technician or equivalent; 310T License Minimum 3 years’ experience with heavy equipment (Hydrovac or Vacuum Truck experience preferred).Must be able to operate a motor vehicle, G license requiredAbility to interpret work orders and technical manuals on paper and PC based formats.Strong written and verbal communication skills.Ability to mentor an apprentice. If you feel you don’t have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration.

Application Deadline:04/29/2025Address:1225 McCowan RoadJob Family Group:Retail Banking Sales & ServiceJoin BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine and turn potential into performance with great earning possibilities Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their dream of home ownership a reality. You will be provided with industry-leading training and support and will be able to build your existing referral network with our competitive referral programs to achieve your full potential.Cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements.Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions.Assists with the implementation of targeted marketing programs, promotions, and other initiatives.Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals.Supports the delivery of targeted marketing programs, promotions, and other initiatives.Seeks opportunities to expand network by obtaining referrals and originations from existing relationships.Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events.Serves a customer advocate during application and processing activities.Completes onboarding activities as required.Delivers exceptional customer service that builds trust through expertise, responsive service, and support.Guides customers throughout mortgage application and processing activities.Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs.Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner.Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners.Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.Provides advice and guidance to assigned business/group on implementation of solutions.Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.Helps determine business priorities and best sequence for execution of business / group strategy.Conducts independent analysis and assessment to resolve strategic issues.Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application.Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues.Analyzes data and information to provide insights and recommendations.Gathers and formats data into regular and ad-hoc reports and dashboards.Provides input into the planning and implementation of operational programs.Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.Organizes work information to ensure accuracy and completeness.Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions.Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity.Focus may be on a business/group.Thinks creatively and proposes new solutions.Exercises judgment to identify, diagnose, and solve problems within given rules.Works mostly independently.Broader work or accountabilities may be assigned as needed.Qualifications:Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.In-depth understanding of the mortgage lending process and applicable regulatory requirements.Strong interpersonal, sales, customer service, and negotiation skills.Expert knowledge of self-management and teamwork, personal lending, relationship sales and management.Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management.Strong knowledge of the broader real estate industry and mortgage market.Strong negotiation skills.Specialized knowledge from education and/or business experience.Verbal & written communication skills - In-depth.Collaboration & team skills - In-depth.Analytical and problem solving skills - In-depth.Influence skills - In-depth.Salary:Pay Type: CommissionThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-RewardsAbout UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at https://jobs.bmo.com/ca/en.BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Job Title:Customer Service / Tech Support Rep (Auto) Bilingual: Fr/EngJob DescriptionThe Customer Service/Tech Support Rep (Automotive) primarily works from home (remote) and interfaces with customers via inbound/outbound calls and/or via the web. This position requires a "Class A 310 Red Seal" license and bilingual fluency in French and English. The role provides technical support and resolution of routine automotive-related problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging Would you like to join a company that earns “World's Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year Then a remoteCustomer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng position at Concentrix is just the right place for you!As a remoteCustomer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great “work from home” opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Eng working from home, you’ll:Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contactsHandle contacts from Automotive dealerships across Canada & the US.Track information and update casesPerform follow ups on existing cases and close cases, as requiredDeliver expert customer experienceswith a smile.YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Customer Service / Tech Support Rep (Auto) Bilingual: Fr/Engrole include:Class A Automotive License (310s - Red Seal)Valid Driver’s License5 year automotive experience with repairs/diagnosticsStrong aptitude for technical/mechanical repairsEffective diagnostic aptitude, with strong time management skillsStrong communication and computer software skillsFluent in English and FrenchWHAT’S IN IT FOR YOUOne of our company’s Culture Beliefs says, “We champion our people.” That’s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:Great starting wage $28.63/hr. for training, $29.90/hr. after training, and quarterly BonusesPaid Training (on site and/or local travel may be required)Work-from-home convenience (following on-site training)Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Access to the latest technology, tools and equipment to support your learning and vehicle repairsHealth and wellness programs with trained partners to help promote a healthy youAbility to learn from the manufacturer through hands-on and web based technical training.Group discounts and perks ranging from electronics to travelREIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”Location:CAN OshawaLanguage Requirements:Time Type:Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California ResidentsConcentrix is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Clinical Support Specialist (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You’ll Make in this RoleToday in Canada, the Canadian Institute of Health Information (CIHI) is embarking on a multi-year initiative to modernize the flow of hospital data. A key component of that initiative is to address the significant administrative burden of data collection and submission. Hospital coding is highly reliant upon a scarce workforce of skilled health information management professionals. CIHI’s goal is the accelerate adoption of assisted clinical coding options to enable timelier, high quality data capture.As a Clinical Support Specialist on our Professional Services team, you will assist in the development and localization of computer-assisted coding technology for the Canadian health industry, specifically the development of coding annotations for use within our market leading coding platform. You will work closely and play an active role working with our product development team, clinical specialists and customer engagement resources to localize the market leading computer-assisted coding application; Solventum 360 Encompass to the Canadian coding classification (ICD-10-CA/CCI). The focus will be in bringing your expert knowledge of the Canadian classification, grouping and hospital coding processes to the team. You will also be able to assist in the implementation and training of the application when deployed within Canadian hospitals.As an clinical support specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world and bring this revolutionary technology solution to the Canadian health care industry. Here, you will make an impact by:Providing expert support for the development and localization of computer-assisted coding (CAC) for the Canadian market, specifically content related to auto-suggesting coding.Accessing and using database software to create codes for auto-suggestionAccessing and using Solventum 360Encompass to validate codes for auto-suggestionAnalysis of clinical terms and applying learnings to the development of the softwarePerforming concept to code mapping activitiesCreating new diagnosis and procedural codes for auto-suggestion, with consideration of Canadian coding classification rules and guidelines and knowledge of how codes interact.Translating clinical terms into codesEditing existing diagnosis and procedural codes for auto-suggestion, based on feedback, testing and classification changes.Reviewing and amending code actions based on customer feedback, internally quality control (precision and recall), or classification changes.Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:Bachelor’s Degree or equivalent certification in Health Information Management from (completed and verified prior to start) from an accredited institution and a minimum of (4) four years of DAD and NACRS coding in Canada in a private, public, government or military environmentORHigh School Diploma/GED from AND (8) eight years of years of DAD and NACRS coding in Canada in a private, public, government or military environmentAdditional qualifications that could help you succeed even further in this role include:Experience working with ICD-10-CA & CCI and the Canadian Coding standards within a Canadian Acute Care hospital.Strong understanding of the processes associated with documentation in the leading electronic medical record systems used in Canada (EPIC, Cerner, Medtech)Ability to follow established processes, rules and conventions.Ability to meet appropriate deadlines for inclusion in relevant product releasesStrong written communication skillsProficiency with Microsoft 365Work location: Remote -CanadaTravel: May include up to 15% [domestic/international]Relocation Assistance: Not authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Solventum Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.Solventum Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. 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