Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.JOB SUMMARYResponsible for protecting the assets of the Company, including Associates, Customer,merchandise, money, and property. Supports the District Loss Prevention Manager and StoreManagement by executing core responsibilities, including external/internal theft resolution,encouraging a culture of honesty, and supporting/validating shrink/safety programs andoperational excellence in partnership with the store team. Exercises sound judgment indecision-making to ensure their safety, the safety of others, and the protection of the Companybrand. Adheres to Company policies and maintains and supports Company culture and values.Duties and Responsibilities• Utilizes all available resources (i.e., documentation of external incidents, store external theftreports, video surveillance, archive video review, shared elements, LP and/or NTF blitzes,etc.) to identify external theft activity. Observe, apprehend and/or deter any acts ofdishonesty from external sources (e.g., shoplifting, habitual shoplifters, organized theftactivity, ticket switching, etc.) at a level consistent with store shrink and theft activity withmeasured and balanced results.• Maintains appropriate evidence, demonstrates understanding of law enforcementprocedures, and professionally participates in legal activities as needed (e.g., courtappearances, law enforcement communication, etc.). Files police reports on external theftincidents that are significant in nature to communicate current theft trends and activity to lawenforcement and provides digital evidence as requested to support potential prosecution ofshoplifting subjects.• Adheres to established shoplifter guidelines (i.e., elements of proof, safety, non-violencepolicy, boundaries, non-productive detainments) and applies the Company priority decisionmaking process and voluntary compliance techniques to ensure all apprehension attemptsare made safely and in the best interests of the Company.• Initiates internal incidents and conducts supervisor-approved investigations (e.g., recognizessuspicious activity, conducts fact findings, conducts surveillances, and communicatesfindings) with consistent and measured results. Uses proprietary Company casemanagement platform to document internal incidents to maintain electronic case file,documenting case initiation, investigative tactics assigned and/or completed, and the stepsof the investigative process.• Utilizes all available resources to resolve investigations. (i.e., surveillances, video review,store paperwork, cash charting, TipLine/Hotline, exception reports, etc.) toinitiate/substantiate internal cases.• Maintains an effective partnership with store management and Associates through activeengagement in shrink reduction, shrink messaging, damage prevention, and Associatesafety.DRAFT rev. 04.01.24• Actively supports and validates Associate use of Company shrink resources tomitigate/reduce shrink (e.g., TipLine/Hotline, Associate awareness training, new hire LPorientations, damage programs).• Monitors and validates the physical security and safety of the store and Associates (e.g.,cash handling, alarm system, locks and keys, camera system, safety guidelines).• Completes all administrative duties in a timely and effective manner (e.g., casemanagement, investigative reports, audits).• Encourages safety awareness, helps maintain a risk-free environment, and communicatesworkplace safety issues to management in a timely manner.• Performs other duties as assigned.The starting hourly pay range for this position is $17-18.50. At HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.