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Restaurant / Foodservice Jobs
Full Time
11/15/2024
San Dimas, CA 91773
(9.7 miles)
We work together to provide the guest a fresh, full, and food safe shopping experience all day, every day. ALL ABOUT FOOD & BEVERAGE The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food and Beverage areas of the store.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Starbucks Barista can provide you with the:Knowledge of guest service fundamentals and experience building a guest first culture in StarbucksAbility to provide a consistent Starbucks experience for guests by curating handcrafted Starbucks’ productsExperience with food quality and freshness managementKnowledge of state and federal food safety and OSHA guidelinesAs a Starbucks Barista, no two days are ever the same, but a typical day will most likely include the following responsibilities:Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest’s needs over taskUphold and maintain the execution of the Food and Beverage Standards, all Starbucks’ brand standards and food safety standardsExecute food and beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, cleaning, defect, signing and backstockMaintain an on-going awareness of all promotional activities within StarbucksFollow all Target and Starbucks routines to deliver a consistent Starbucks experience for guests while driving efficiency and maintaining food safetySupport the Starbucks Drive Up process to ensure digital guest orders are fulfilled accurately and on timeMaintain an inviting dining area for guests all day, every dayEngage with guests to meet and exceed their expectations based on Starbucks standardsProduce items to specifications on production cards and follow specific department routinesMonitor and record temperature-sensitive food items as outlined in best practicesComplete and record all cleaning tasks in the Starbucks space as outlined in best practicesFollow proper packaging and labeling guidelines for food productsFollow all food safety requirements as outlined through best practiceLocate and identify damaged, recalled or expired items and process according to best practiceEnsure accurate in-stocks by placing store-initiated orders according to best practicesFollow proper perishable inventory procedures to ensure an accurate recording of inventoryExecute sampling best practicesCreate a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachEngage with guests in a genuine way, which includes asking questions to better understand their specific needsBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceThank the guest in a genuine way and let them know we’re happy they chose to shop at TargetComplete all required Starbucks trainings related to quality control.Demonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practicesSupport guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Starbucks Barista. But, there are a few skills you should have from the get-go:Previous Starbucks/food service experience preferred, but not requiredWelcoming and helpful attitude toward guests and other team membersAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processesCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 poundsFlexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessaryAbility to work in an environment that could range from 34°F to -10°F as neededAbility to work in spaces where common allergens may be handled or present Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Find competitive benefits from financial and education to well-being and beyond at .Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
11/15/2024
Inglewood, CA 90301
(26.2 miles)
ALL ABOUT TARGET As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together.The Food & Beverage team work together to provide the guest a fresh, full and food safe shopping experience all day, every day.ALL ABOUT FOOD & BEVERAGE The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Expert can provide you with the:Skills in guest service fundamentals and experience samplingKnowledge of state and federal food safety and OSHA guidelinesExperience with food quality and freshness managementAs a Food Service Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:Deliver an exceptional guest experience providing a fresh, full and food safe experience during all hours of operations, prioritizing the guest’s needs over taskExecute Food & Beverage processes, including food deliveries, replenishment, pulls, stocking, zoning, instocks routines, data accuracy, culling, rotation, cleaning, defect, signing and backstockUphold and maintain the execution of the Food & Beverage Standards, Food Service Routines and all food safety standardsUphold and maintain all Pizza Hut brand standards (where applicable)Understand how operational procedures impact shortage and profitabilityMaintain a neat, clean and inviting dining area for guests all day, every dayExecute transitions in Food Service and Pizza HutMaintain an on-going awareness of all promotional activity within Café and Pizza Hut (where applicable)Produce items to specifications on production cards and follow specific department routines to drive sales, instocks and profitabilityMonitor and record temperature-sensitive food items as outlined in best practicesComplete and record all cleaning tasks in the food service space as outlined in best practicesFollow proper packaging and labeling guidelines for food productsFollow proper perishable inventory procedures to ensure an accurate recording of inventoryFollow all food safety requirements as outlined through best practiceExecute sampling best practicesCreate a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachEngage with guests in a genuine way, which includes asking questions to better understand their specific needsBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceThank the guest in a genuine way and let them know we’re happy they chose to shop at TargetComplete Pizza Hut training requirements and certifications related to quality control of Pizza Hut productsAlways demonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practicesSupport guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we do.You aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Expert. But, there are a few skills you should have from the get-go:Strong interest and knowledge of the food service businessPrevious food or grocery experience preferred, but not requiredWelcoming and helpful attitude toward guests and other team membersAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processesCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 poundsAbility to work in an environment that could range from 34°F to -10°F as neededAbility to work in spaces where common allergens may be handled or presentFlexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Find competitive benefits from financial and education to well-being and beyond at .Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
10/27/2024
Hawthorne, CA 90250
(27.4 miles)
The pay range per hour is $24.75 - $42.05Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. The Food & Beverage team works together to provide the guest a fresh, full and food safe shopping experience all day, every day.ALL ABOUT FOOD & BEVERAGE The Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:Guest service fundamentals and experience building a guest first culture on your teamFood & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver sales Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Food Service Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workloadWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Model guest service standards; delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guestDemonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standardAssess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levelsWalk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-upEnsure proper execution on all food safety standards and cleaning routinesValidate and follow-up on experts’ progress against department checklists and routinesLead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your storeEnsure proper execution on all food safety standards and cleaning routinesEnsure accurate in-stocks by placing store-initiated orders according to best practicesFollow proper perishable inventory management procedures to ensure an accurate recording of inventoryMake production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved all day, every dayExpect and enable experts to stay up-to-date on relevant trends and productsEvaluate candidates for open positions and develop a guest-centric teamParticipate in team onboarding and learning and close knowledge and skill gaps through training and experiencesAt direction of ETL, establish clear goals and expectations and hold team members accountable to expectationsComplete all Starbucks and/or Pizza Hut training requirements and certifications Demonstrate a culture of ethical conduct, safety and compliance; Lead team to work in the same way and hold others accountable to this commitmentSupport your Executive Team Leader to and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and othersDemonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Access all areas of the building to respond to guest or team member issuesSupport guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you, that’s why we love working at TargetLeading teams who are stocking, setting and selling Target product sounds like your thing, that’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day, we are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few things you need from the get-go:High school diploma or equivalentAge 18 or olderPrevious retail experience preferred, but not requiredStrong interest and knowledge of the food service businessAbility to:Lead and hold others accountableCommunicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directedWork independently and as part of a teamManage workload and prioritize tasks independentlyCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWelcoming and helpful attitudeEffective communication skillsWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations as neededClimb up and down ladders as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary Ability to work in an environment that could range from 34°F to -10°F as neededAbility to work in spaces where common allergens may be handled or present Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
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Full Time
11/15/2024
Anaheim, CA 92808
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Remote Licensed Clinical Psychologist Wage: Between $95-$166 an hour Are you a Licensed Clinical Psychologist looking to launch a private practice, or grow your existing practice Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the mental healthcare system for access and affordability. We equip mental health practitioners with the tools and resources they need to run a flourishing private practice. Mental health clinicians use Headway in a number of ways, ranging from conducting psychotherapy sessions with patients to providing and overseeing medication management. Whether you're new to private practice or already have an established practice of your own, we’re excited to support you in reaching your goals!By joining the Headway community, we’ll help you: Accept insurance hassle-free by credentialing you with the nation’s largest networks and handling the billing and admin paperwork for you.Maintain a flexible schedule by deciding how many clients you see through Headway, so that you can set the hours that work for you.Grow your caseload by providing marketing support and patient referrals. We’ll also support your patients by Providing customized support to clinicians and patients in order to streamline the process of both seeking and providing care.Verifying client insurance benefits instantly and automatically, so that access to care is never delayed, and you can see your patients with confidence. And we do this completely free of charge to you! Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while working from home.We accept the following licenses on a state by state basis: PSYPSYPPsyD Ready to get started We are excited to begin helping you if you are a fully-licensed Clinical Psychologist at a Master’s level or above with: A valid NPI numberMalpractice insurance Please note, at this time, we are unable to service mental health professionals that are not fully licensed. Your application will be rejected until you obtain a valid license. Not sure if you’re qualified to work with us Send in your application and our team will do our best to help.
Full Time
11/15/2024
Anaheim, CA 92808
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Full Time
11/15/2024
Anaheim, CA 92808
(24.3 miles)
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Anaheim, CA 92808
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Full Time
11/8/2024
Pasadena, CA 91122
(10.6 miles)
If you are interested please apply online and send you resume to POSITION SUMMARY The Clinical Staff Nurse is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of patient care. Reporting to the Manager of Medical-Surgical Telemetry, the Clinical Staff Nurse has 12 hour accountability for organizing, planning, directing, coordinating, and providing high quality, individualized patient/family centered care based on the Watson Model of Care for a defined group of patients, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.The nurse communicates utilizing the SBAR in all hand-off situations.Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.Utilizes patient classification system according to standardsDemonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orientees and registry staff. Ensures that an evaluation is completed each shift for registry/floats.Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Clinical Unit Supervisor and Nurse Manager.Assist with unit orientation of new employees.Assist with unit set-up of equipment, supplies, patient rooms, etc.Assist in the Care Collaborative System training for new employees.Participate in integrated testing for the Care Collaborative System.Provide basic hygiene and ADL's to patients.Any other duties as assigned by the Nurse Manager.POSITION REQUIREMENTS A. EducationBachelor in Nursing degree preferred.Associate in Nursing, Nursing Diploma, or equivalent.Internal Candidates that have successfully completed the MLKCH Versant Nurse Residency Program will be consideredB. Qualifications/ExperienceMinimum of one year of clinical nursing experience.Minimum of 12 months of Med/Surg/Telemetry or Critical Care nursing experience preferred with regard to regulatory guidelines and standard of practice and/or at the discretion of the Manager/ Director.Current California Nursing licenseBasic EKG CompetenceCertification in Progressive Critical Care Nursing preferred.Certification in Medical / Surgical Nursing preferred.C. Special Skills/KnowledgeBilingual skills preferred (Spanish)Basic computer skillsDysrhythmia Course certificate preferred. Electronic Medical Record experience preferredCurrent Basic Life Support (BLS)Current Advance Cardiac Life Support (ACLS)Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification.#LI-JC1MLKCH Video
Full Time
11/6/2024
Pasadena, CA 91122
(10.6 miles)
Highly preferred: One (1) year m inimum of RN Case Management inpatient OR two (2) years of RN acute care experience with RN Case Management health group experience. If you are interested please apply online and send your resume to POSITION SUMMARY The purpose of the Case Manager I position supports the physician and interdisciplinary team in facilitating patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates the functions of utilization management, care progression and care transition. The Case Manager I is accountable for a designated patient caseload and plans effectively to meet patient needs, manage the length of stay, and promote efficient utilization of resources. Specific functions within this role include: Facilitation of precertification and payor authorization processes Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement Application of process improvement methodologies in evaluating outcomes of care Coordinating communication with physicians. The role reflects appropriate knowledge of RN scope of practice, current state requirements, CMS Conditions of Participation, EMTALA, The Patient Bill of Rights, AB1203 and other Federal or State regulatory agency requirements specific to Utilization Review and Discharge Planning. The Care Manager partners with the medical staff, utilizes scientific evidence for best practices, and relevant data to manage the care of the patient over the continuum of their hospitalization. These activities include admission, continued, extended and discharge reviews in all reimbursement categories to determine medical necessity, assure high quality of care and efficient utilization of available healthcare resources, facilities and services. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Assessment: Completes a comprehensive assessment to identify opportunities for intervention that are appropriate and realistic for the patient/family's psycho-social, cultural, spiritual, and physical plan of care. Assess the patient's healthcare needs and goals; specifically targeting the physical, functional, psychosocial, environmental and financial status. Completes and documents timely clinical reviews based on assessment of medical necessity and documented clinical findings in accordance with Hospital policy and payer requirements. Communicates with attending physician regarding appropriateness of patient admissions, resource utilization, and when documentation does not support continued stay. Assesses readmission risk based on established Hospital criteria. Planning: Demonstrates an understanding of medical necessity and intensity of service, and incorporates payer requirements into the development of a safe, effective, and timely discharge plan. Demonstrates an understanding of the patient's clinical condition, social, and financial resources to determine the most appropriate care setting, practice standards for evaluation, treatment delivery options (Home, SAR, SNF, LTACH, Acute Rehabilitation, Assisted Living, Board/Care, Recuperative Care, Shelter), and resources required to support safe transition of care. Incorporates risk of readmission and socio-economic factors in the creation of a safe and individualized transition plan. Engages the patient and family/support network in developing the transition plan. Collaborates actively with the interdisciplinary team throughout the patient's stay to re-assess and adjust the plan for care progression and transition according to the patient's clinical condition. Advocates for the patient with the payer and/or IPA to ensure the most effective care progression and transition plan for the patient. Implementation: Coordinates the progression of care to ensure that the ongoing needs of the patient and family are adequately addressed. Identifies psychosocial and financial barriers, (e.g. substance abuse, homelessness, unsafe or abusive living arrangement) and collaborates with or delegates to Clinical Social Work colleagues. Identifies discharge planning needs and facilitates transfers to acute and post-acute venues. Demonstrates working knowledge of the clinical requirements, individual payer networks and coverage, and impact of patient's living environment and support network in creating a transition plan. Identifies and facilitates home care and durable medical equipment needs at the time of discharge. Facilitates palliative or hospice care when needed Works collaboratively and maintains active communication with physicians, nursing and other members of the interdisciplinary care team to ensure timely and effective care progression and achievement of desired outcomes. Oversees discharge planning and facilitates safe transitions to community settings. Addresses/resolves system problems impeding diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles to discharge. Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge. Coordinates and monitors scheduling of tests/procedures of patients and reports results to other healthcare members when appropriate. Identifies recurrent problems and recommends strategies for resolution. Evaluation Develops and evaluates case management plans and protocols in collaboration with the interdisciplinary team. Evaluates actions taken to assure cost-effective care including physician length of stay, diagnostic related groups cost reporting, morbidity and mortality reports and monitoring of readmissions. Utilizes avoidable day reporting tool to identify sources of barriers to patients' progression of care. Communication/Collaboration: Serves as a liaison between members of the interdisciplinary care team, community providers, payers, and patient/family to ensure safe and effective plans and smooth transitions between internal and external levels of care. Ensures consistent and timely communication with Patient Financial Services and HIM as needed to confirm patient status and/or authorization to support the billing process. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care. Collaborates with attending physicians and consultants to review and discuss patient care, progress and identified outcomes. Defines and manages deviations from the plan of care. Participates in and or facilitates patient care conferences and family meetings. Provides support and clinical expertise for nursing/ancillary personnel related to patient care issues. Maintains communication with Nurse Managers and other Case Managers relative to individual patient care and/or system problems. Assures prompt reporting of medical/legal issues to Risk Management and appropriate Administrative parties. Facilitates peer to peer discussions between attending physicians, Case Management Consultants, and Physician Advisor in cases requiring evaluation and justification of medical necessity for admission by the payer. Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. Professionalism: Within the nursing scope of practice, the care manager continuously assesses self-knowledge and competencies to assure job performance. Actively participates in departmental meetings and shares knowledge related to the practice of case management Demonstrates understanding of Medicare Conditions of Participation as related to discharge planning, patient/family engagement, and communication of financial responsibility. Maintains respect for the dignity of every person by addressing issues and concerns with workers directly, with a positive problem-solving approach, and the observance of the right to patient privacy and confidentiality. Demonstrates concern, respect, and caring for all customers, both internal and external, regardless of their diagnosis or socioeconomic status. Maintains positive interpersonal relations. Performs other related job duties as assigned. POSITION REQUIREMENTS A. Education Bachelor of Science degree in nursing preferred Associates in Nursing required B. Qualifications/Experience Minimum of one (1) to three (3) years of hospital or related experience is required. Internals with at least 18 months of acute care case management/coordination experience will be considered in lieu of nursing clinical experience. Able to navigate and connect successfully with outside provider networks (Health Plans, IPA's, and FQHC's). C. Special Skills/Knowledge Bilingual language skills preferred (Spanish) Basic computer skills Current California Nursing license Current Basic Life Support (BLS) Certification in Case Management is preferred. ED Care Managers: Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 90 days from hire/transfer. #LI-MM1MLKCH Video
Full Time
11/6/2024
Pasadena, CA 91122
(10.6 miles)
If you are interested please apply online and send your resume to POSITION SUMMARY The Clinical Staff Nurse is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of patient care. Reporting to the Clinical Unit Supervisor of Telemetry, the Clinical Staff Nurse has 12 hour accountability for organizing, planning, directing, coordinating, and providing high quality, individualized patient/family centered care based on the Watson Model of Care for a defined group of patients, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. RESPONSIBILITIES The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.The nurse communicates utilizing the SBAR in all hand-off situations.Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.Utilizes patient classification system according to standardsDemonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orienteers and registry staff. Ensures that an evaluation is completed each shift for registry/floats.Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Clinical Unit Supervisor and Nurse Manager. POSITION REQUIREMENTS A. Education Bachelor in Nursing degree preferred.Associate in Nursing, Nursing Diploma, or equivalent.Internal Candidates that have successfully completed the MLKCH Versant Nurse Residency Program will be consideredB. Qualifications/ExperienceMinimum of one year of clinical nursing experience.Minimum of 12 months of Med/Surg/Telemetry or Critical Care nursing experience preferred with regard to regulatory guidelines and standard of practice and/or at the discretion of the Manager/ Director.Current California Nursing licenseBasic EKG CompetenceCertification in Progressive Critical Care Nursing preferred.Certification in Medical / Surgical Nursing preferred.C. Special Skills/Knowledge Bilingual skills preferred (Spanish)Basic computer skillsDysrrythmia Course certificate preferred. Electronic Medical Record experience preferredCurrent Basic Life Support (BLS)Current Advance Cardiac Life Support (ACLS)Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification. #LI-JC1MLKCH Video
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