Compensation:$38.00 Per Hour
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visitABM 2025 Employee Benefits | Staff & Management
POSITION RESPONSIBILITIES
Maintains professional behavior consistent with role as well as composure in difficult interpersonal situationsKnows who all their customers are and initiates and maintains positive relationships with them; always promotes a customer service mindset with both internal and external customers. Responds to all requests from customers with a can-do attitude. Follows up on requests with a sense of urgencyInitiates and maintains positive relationships with administrative leadership and internal department directors, physicians, nursing, and staff to build a strong, cohesive teamDevelops, facilitates, and monitors the process for customer service improvement initiatives and suggest new methods that lead to better serviceCompletes all required ABM Healthcare Support Services weekly and monthly reports in a timely manner; presenting information to be submitted in a neat and professional format.Monitors training programs to ensure compliance and completion within given time frames; conducts in-service training as requiredFollows Universal Precautions/Infection Control ProceduresDemonstrates understanding of HIPPA Privacy Act; maintains confidentiality of patient informationActively participates in customer service improvement initiatives and suggests new methods that lead to better serviceDevelops/coaches department associates to ensure potential is reached by providing feedback, suggesting ways for them to improve skills or build relationships with peers, hospital staff, patients, and customersPromotes departmental TQM/Customer Service initiatives; makes rounds on patient units to meet with nursing and patients/residents to exhibit care and assess if their meal expectations/nutritional needs are being metProactively reports pertinent feedback to Food and Nutrition Services Director in a timely mannerDevelops menus with Chef and Director and signs off on nutritional adequacyEnsures that all required ABM Healthcare Support Services nutrition and patient/resident SOPs are in place; facilitates implementation of department policies and procedures to ensure programs meet goalsDirects staff on the proper use of all automated/manual diet office systems and takes corrective action as neededEnsures that nutritional supplements and diet office equipment are ordered as needed and stays within budgetDocuments appropriate patient/resident nutrition care in medical recordAssesses nutritional status per standards of care/nutrition diagnosis charting; evaluates appropriateness of diet orders; plans appropriate nutrition intervention using Nutrition Care ProcessSelects appropriate nutrition education materials for clientsEnsures compliance with regulatory agenciesMaximizes medical nutrition therapy reimbursementDevelops and implements in-service programs according to procedure; teaches ServSafe® classes to associates along with Chef or DirectorEnsures temperature records are maintained per policy and procedure for tray assembly areaDevelops nutrition staff schedules within budgeted master scheduleDocuments employee report offs and reports occurrences to Food and Nutrition Services Director.Demonstrates ability to complete all diet office job tasks and work in absence of staff to maintain services if needed.Assists with hiring and training new employees – interviews candidates for diet office and dietitian positions, ensures new employees are instructed on facility documentation and other nutrition and patient/resident services SOPs. Completes probationary evaluations per facility procedure.Periodically audits menu accuracy; use of standardized recipes; and safe food handling guidelines.Routinely evaluates (tastes) food products with chef/directorPeriodically checks that meal service is provided at designated times in patient/resident areas.Periodically monitors patient tray assembly to ensure proper food handling, appropriate food temperatures; portioning of items on plates/traysParticipates in budgeting for cost of diet office supplies and equipment.Assists with department and annual facility training programs as assigned by Director; conducts in-service training with nutrition teamAttends outside educational seminars pertinent to nutrition portfolio and regulatory issues. Maintains registration and state licensure/certificationPerforms other duties as assigned or requested.
KNOWLEDGE, SKILLS & ABILITIES
Undergraduate Degree in Nutrition; internship (or equivalent work experience acceptable), and registered dietitian status.Two to three (2-3) years’ work experience in a healthcare environment.Licensed or certified statusCompletion of Sanitation Certification Course desirableProven knowledge of MS Office including word, excel, outlook and powerpoint.
#200About Us ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit http://www.abm.com. ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call . We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM. ABM directs all applicants to apply at http://www.abm.com/ ABM does not accept unsolicited resumes.