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Full Time
11/7/2024
Los Angeles, CA 90003
(3.9 miles)
Overview: As a Store Manager, you will leverage your leadership skills to coach, train, and guide your team to excel in their roles and uphold our high-quality standards. Reporting to the General Manager, you will serve as their right hand and run daily operations in their absence. You will make a positive impact on overall store performance by setting the example for account management, marketing, and compliance all while providing an unmatched customer experience in our high-velocity and fast-paced environment. Responsibilities: Train, coach, and supervise store team members to ensure adherence to quality standards, safety procedures, and Company policies.Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.Develop customer relationships and complete inbound and outbound call campaigns daily to build new business, maintain store profitability, and further brand loyalty and recognition. Maximize customer success by offering ancillary products that fit their needs.Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.Oversee account management and recovery processes while maintaining a focus on customer service to prevent loss and charge-off accounts, including collection calls.Ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Conduct store audits, create reports, and compile financial data to further ensure compliance of staff.Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.Assist in running the store and day-to-day operations in the absence of the General Manager.Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High School Diploma or equivalent requiredMinimum one year of key holder, supervisory, and/or management experience in retail, convenience store, grocery, financial or service industryExcellent verbal and written communication skillsAbility to work phone, Point of Sale, Microsoft Office, and other systemsMust be at least 18 years of age (19 in Alabama)Ability to successfully pass a criminal background check required (certain state and local applicant exemptions may apply)Physical demands for this position frequently include: the ability to remain in a stationary position, the ability to lift and move up to 25 pounds, the ability to move about freely inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsLeadership in a sales or customer service-oriented positionExperience in retail, sales, or financial industryBilingual English/Spanish is a plus and may be required for certain locations What We Offer: Our Benefits Include**:A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance based career advancementMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive EnvironmentA relaxed, business casual dress code that includes jeans and sneakers!**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.About UsWith over 25 years of service, Speedy Cash® is a trusted loan company that operates across 12 states and specialized in tools to get our customers finances back on track. Our products and services have evolved to meet the needs of more than 10 million people in our stores, over the phone, and as an online lender. We’re steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it most.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Full Time
10/27/2024
Inglewood, CA 90303
(1.7 miles)
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth If so, then a Retail Store Manager position at Spectrum may be right for you.At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions, including Spectrum Internet®, mobile, TV, and voice.BE PART OF THE CONNECTIONAs a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services. WHAT OUR RETAIL STORE MANAGERS ENJOY MOSTCollaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.WHAT YOU’LL BRING TO SPECTRUMRequired QualificationsExperience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.Schedule: Travel and flexibility to support store hours as business needs dictate.Preferred QualificationsEducation: Bachelor’s Degree or equivalent work experienceManagement experience:1+ yearsTelecommunications/wireless experience:1-3 yearsBilingual Spanish PreferredSPECTRUM CONNECTS YOU TO MOREDynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyCompetitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentivesSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards:See all the ways we invest in you at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!#LI-ANNABU SRL411 2024-42756 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.For Certain Applicants in Los Angeles County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.In addition, this position has a commission earnings target starting at $13,200.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Full Time
10/27/2024
Camarillo, CA 93012
(41.3 miles)
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public. Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started Step 1 – Online Application Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/ Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 – Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 – In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commuteit matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales serviceAssist customers in person and over the phone by determining needs and presenting appropriate products and servicesBuild productive trust relationships with wholesale and retail customersProcess sales transactions accurately and consistent with policies and proceduresFollow and achieve sales goals on a monthly, quarterly, and yearly basisMaintain precise work order files and formulasPull appropriate products from the sales floor or warehouseTint and mix products, as needed, to customer specificationsStock shelves and set up displaysClean store equipmentLoad/unload delivery trucksAssist in making deliveries, as neededMaintain in-stock and presentable condition assigned areasRemain knowledgeable on products offered and discuss available optionsComply with inventory control proceduresSuggest ways to improve salesMinimum Requirements:Must be at least eighteen (18) years of ageMust be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the futureMust be able to read, write, comprehend, and communicate in EnglishMust be ableto read, write, comprehend, and communicate in SpanishMust be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasionMust be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodationPreferred Qualifications:Have a valid, unrestricted Driver’s LicenseHave at least a High School diploma or GEDHave at least one (1) year experience working in a delivery, retail, or customer service positionHave previous work experience selling paint and paint related productsHave previous work experience operating tinting and mixing equipment
Full Time
11/6/2024
San Fernando, CA 91340
(23.3 miles)
Are you ready to empower a team to exceed goals, showing a keen interest in their development and professional growth If so, then a Retail Store Manager position at Spectrum may be right for you.At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our Retail Sales team powers more than 700 store locations that serve our communities and customers. We support them by offering state-of-the-art solutions, including Spectrum Internet®, mobile, TV, and voice.BE PART OF THE CONNECTIONAs a Retail Store Manager you can expect to inspire your team, sharing your subject-matter expertise while cultivating creativity within an incentive based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum’s leading services. WHAT OUR RETAIL STORE MANAGERS ENJOY MOSTCollaborating with peers to build high preforming teams through best practice sharing.Coaching and developing sales reps to reach their personal and professional goals.Ensuring store success by building positive customer relationships while utilizing probing techniques to overcome obstacles.Communicating with customers in a retail setting, delivering a positive company image while exceeding operational metrics.You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each-others’ successes.WHAT YOU’LL BRING TO SPECTRUMRequired QualificationsExperience: 3-5 years of sales and customer service experienceWorking inside a retail store environmentHigh level of comfort with personal technologyTechnical skills: Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.Travel: Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.Abilities: Lift up to 35 lbs. and stand for prolonged periods of time.Schedule: Travel and flexibility to support store hours as business needs dictate.Bilingual SpanishPreferred QualificationsEducation: Bachelor’s Degree or equivalent work experienceManagement experience:1+ yearsTelecommunications/wireless experience:1-3 yearsSPECTRUM CONNECTS YOU TO MOREDynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the companyCompetitive Pay: Reap the rewards of crushing sales targets with generous commissions, base salary and lucrative incentivesSupportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeedTotal Rewards:See all the ways we invest in you at work and in lifeApply now, connect a friend to this opportunity or sign up for job alerts!#LI-ANNABU SRL411 2024-42895 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.For Certain Applicants in Los Angeles County: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.The base pay for this position generally is between $57,400.00 and $113,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.In addition, this position has a commission earnings target starting at $13,200.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Full Time
11/14/2024
San Pedro, CA 90731
(15.8 miles)
Overview: At Speedy Cash, we’re more than a financial service provider; we’re a trusted ally for hard-working customers who are seeking quick and reliable financial solutions. As a Customer Service Representative, you’ll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store experiences. Responsibilities: Forge connections with customers to cultivate lasting relationships that drive repeat business.Skillfully review, validate, and process customer transactions with accuracy including check cashing, money transfer, and customer payments.Proactively maximize customer success by offering personalized financial services that fit their lifestyle.Enter and maintain customer information with precision and integrity into a Point-of-Sale (POS) system.Build new business by completing inbound and outbound call campaigns daily.Assist in customer account management and collections by accepting payments, monitoring, and managing customer appointments.Maintain internal and external store appearance and meet cleanliness standards to enhance the customer experience.Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations.Engage in ongoing training and remain updated on our evolving products and processes.Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards.Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand entity and at the sole discretion of the Company. Speak with your recruiter for the most up-to-date hourly requirements. Qualifications: High school diploma or equivalentExcellent verbal and written communication skillsProfessional demeanor with customers and peersMeticulous attention to detail and ability to accurately enter dataProficiency in using phone, Point of Sale, Microsoft Office, and other computer systemsMust be at least 18 years of ageBackground check required (subject to applicable law)Ability to meet the physical demands for this position, which frequently include: the ability to remain in a stationary position, including standing up to 90% of the time, the ability to move and transport up to 25 pounds, the ability to move about inside and outside of the store, and the operation of mechanical controls, such as a keyboard.Preferred Qualifications and SkillsExperience in check cashing, document verification, and/or money order processingPrior cash handling, cash drawer/vault management experienceBilingual (English/Spanish) is a plus and may be required for certain locations What We Offer: Our Benefits Include**:A comprehensive new hire training program Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal developmentPerformance based career advancementMultiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) optionsTraditional 401(k) and Roth 401(k) Retirement plan with a generous Company match programCompany-Sponsored Life and AD&D InsuranceVoluntary benefits, including dental, vision, short-term and long-term disability plans, accident, critical illness, hospital confinement insurance, and even pet insurancePaid Time Off (Accrue 12 days per calendar year plus additional days for each year of service after the first year of employment)Diverse Culture and Inclusive EnvironmentA relaxed, business casual dress code that includes jeans and sneakers!**Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.Our CompensationThe base pay for this position is $20.00/hr. The compensation listed represents only the base pay for this position, which is just one of the many elements of the Community Choice Financial ® Family of Brands Total Compensation package. About UsWith over 25 years of service, Speedy Cash® is a trusted loan company that operates across 12 states and specializes in tools to get our customers’ finances back on track. Our products and services have evolved to meet the needs of more than 10 million people in our stores, over the phone, and as an online lender. We’re steadfast in our commitment to helping people across the country get access to the short-term financial services they need when they need it most.The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com, or @titlemax.biz. In-store positions are in-person only. The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
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Full Time
11/8/2024
Gardena, CA 90248
(6.8 miles)
If you are interested please apply online and send you resume to POSITION SUMMARY The Clinical Staff Nurse is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of patient care. Reporting to the Manager of Medical-Surgical Telemetry, the Clinical Staff Nurse has 12 hour accountability for organizing, planning, directing, coordinating, and providing high quality, individualized patient/family centered care based on the Watson Model of Care for a defined group of patients, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.The nurse communicates utilizing the SBAR in all hand-off situations.Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.Utilizes patient classification system according to standardsDemonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orientees and registry staff. Ensures that an evaluation is completed each shift for registry/floats.Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Clinical Unit Supervisor and Nurse Manager.Assist with unit orientation of new employees.Assist with unit set-up of equipment, supplies, patient rooms, etc.Assist in the Care Collaborative System training for new employees.Participate in integrated testing for the Care Collaborative System.Provide basic hygiene and ADL's to patients.Any other duties as assigned by the Nurse Manager.POSITION REQUIREMENTS A. EducationBachelor in Nursing degree preferred.Associate in Nursing, Nursing Diploma, or equivalent.Internal Candidates that have successfully completed the MLKCH Versant Nurse Residency Program will be consideredB. Qualifications/ExperienceMinimum of one year of clinical nursing experience.Minimum of 12 months of Med/Surg/Telemetry or Critical Care nursing experience preferred with regard to regulatory guidelines and standard of practice and/or at the discretion of the Manager/ Director.Current California Nursing licenseBasic EKG CompetenceCertification in Progressive Critical Care Nursing preferred.Certification in Medical / Surgical Nursing preferred.C. Special Skills/KnowledgeBilingual skills preferred (Spanish)Basic computer skillsDysrhythmia Course certificate preferred. Electronic Medical Record experience preferredCurrent Basic Life Support (BLS)Current Advance Cardiac Life Support (ACLS)Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification.#LI-JC1MLKCH Video
Full Time
11/6/2024
Gardena, CA 90248
(6.8 miles)
Highly preferred: One (1) year m inimum of RN Case Management inpatient OR two (2) years of RN acute care experience with RN Case Management health group experience. If you are interested please apply online and send your resume to POSITION SUMMARY The purpose of the Case Manager I position supports the physician and interdisciplinary team in facilitating patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates the functions of utilization management, care progression and care transition. The Case Manager I is accountable for a designated patient caseload and plans effectively to meet patient needs, manage the length of stay, and promote efficient utilization of resources. Specific functions within this role include: Facilitation of precertification and payor authorization processes Facilitation of the collaborative management of patient care across the continuum, intervening as necessary to remove barriers to timely and efficient care delivery and reimbursement Application of process improvement methodologies in evaluating outcomes of care Coordinating communication with physicians. The role reflects appropriate knowledge of RN scope of practice, current state requirements, CMS Conditions of Participation, EMTALA, The Patient Bill of Rights, AB1203 and other Federal or State regulatory agency requirements specific to Utilization Review and Discharge Planning. The Care Manager partners with the medical staff, utilizes scientific evidence for best practices, and relevant data to manage the care of the patient over the continuum of their hospitalization. These activities include admission, continued, extended and discharge reviews in all reimbursement categories to determine medical necessity, assure high quality of care and efficient utilization of available healthcare resources, facilities and services. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Assessment: Completes a comprehensive assessment to identify opportunities for intervention that are appropriate and realistic for the patient/family's psycho-social, cultural, spiritual, and physical plan of care. Assess the patient's healthcare needs and goals; specifically targeting the physical, functional, psychosocial, environmental and financial status. Completes and documents timely clinical reviews based on assessment of medical necessity and documented clinical findings in accordance with Hospital policy and payer requirements. Communicates with attending physician regarding appropriateness of patient admissions, resource utilization, and when documentation does not support continued stay. Assesses readmission risk based on established Hospital criteria. Planning: Demonstrates an understanding of medical necessity and intensity of service, and incorporates payer requirements into the development of a safe, effective, and timely discharge plan. Demonstrates an understanding of the patient's clinical condition, social, and financial resources to determine the most appropriate care setting, practice standards for evaluation, treatment delivery options (Home, SAR, SNF, LTACH, Acute Rehabilitation, Assisted Living, Board/Care, Recuperative Care, Shelter), and resources required to support safe transition of care. Incorporates risk of readmission and socio-economic factors in the creation of a safe and individualized transition plan. Engages the patient and family/support network in developing the transition plan. Collaborates actively with the interdisciplinary team throughout the patient's stay to re-assess and adjust the plan for care progression and transition according to the patient's clinical condition. Advocates for the patient with the payer and/or IPA to ensure the most effective care progression and transition plan for the patient. Implementation: Coordinates the progression of care to ensure that the ongoing needs of the patient and family are adequately addressed. Identifies psychosocial and financial barriers, (e.g. substance abuse, homelessness, unsafe or abusive living arrangement) and collaborates with or delegates to Clinical Social Work colleagues. Identifies discharge planning needs and facilitates transfers to acute and post-acute venues. Demonstrates working knowledge of the clinical requirements, individual payer networks and coverage, and impact of patient's living environment and support network in creating a transition plan. Identifies and facilitates home care and durable medical equipment needs at the time of discharge. Facilitates palliative or hospice care when needed Works collaboratively and maintains active communication with physicians, nursing and other members of the interdisciplinary care team to ensure timely and effective care progression and achievement of desired outcomes. Oversees discharge planning and facilitates safe transitions to community settings. Addresses/resolves system problems impeding diagnostic or treatment progress. Proactively identifies and resolves delays and obstacles to discharge. Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge. Coordinates and monitors scheduling of tests/procedures of patients and reports results to other healthcare members when appropriate. Identifies recurrent problems and recommends strategies for resolution. Evaluation Develops and evaluates case management plans and protocols in collaboration with the interdisciplinary team. Evaluates actions taken to assure cost-effective care including physician length of stay, diagnostic related groups cost reporting, morbidity and mortality reports and monitoring of readmissions. Utilizes avoidable day reporting tool to identify sources of barriers to patients' progression of care. Communication/Collaboration: Serves as a liaison between members of the interdisciplinary care team, community providers, payers, and patient/family to ensure safe and effective plans and smooth transitions between internal and external levels of care. Ensures consistent and timely communication with Patient Financial Services and HIM as needed to confirm patient status and/or authorization to support the billing process. Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care. Collaborates with attending physicians and consultants to review and discuss patient care, progress and identified outcomes. Defines and manages deviations from the plan of care. Participates in and or facilitates patient care conferences and family meetings. Provides support and clinical expertise for nursing/ancillary personnel related to patient care issues. Maintains communication with Nurse Managers and other Case Managers relative to individual patient care and/or system problems. Assures prompt reporting of medical/legal issues to Risk Management and appropriate Administrative parties. Facilitates peer to peer discussions between attending physicians, Case Management Consultants, and Physician Advisor in cases requiring evaluation and justification of medical necessity for admission by the payer. Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. Professionalism: Within the nursing scope of practice, the care manager continuously assesses self-knowledge and competencies to assure job performance. Actively participates in departmental meetings and shares knowledge related to the practice of case management Demonstrates understanding of Medicare Conditions of Participation as related to discharge planning, patient/family engagement, and communication of financial responsibility. Maintains respect for the dignity of every person by addressing issues and concerns with workers directly, with a positive problem-solving approach, and the observance of the right to patient privacy and confidentiality. Demonstrates concern, respect, and caring for all customers, both internal and external, regardless of their diagnosis or socioeconomic status. Maintains positive interpersonal relations. Performs other related job duties as assigned. POSITION REQUIREMENTS A. Education Bachelor of Science degree in nursing preferred Associates in Nursing required B. Qualifications/Experience Minimum of one (1) to three (3) years of hospital or related experience is required. Internals with at least 18 months of acute care case management/coordination experience will be considered in lieu of nursing clinical experience. Able to navigate and connect successfully with outside provider networks (Health Plans, IPA's, and FQHC's). C. Special Skills/Knowledge Bilingual language skills preferred (Spanish) Basic computer skills Current California Nursing license Current Basic Life Support (BLS) Certification in Case Management is preferred. ED Care Managers: Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 90 days from hire/transfer. #LI-MM1MLKCH Video
Full Time
11/6/2024
Gardena, CA 90248
(6.8 miles)
If you are interested please apply online and send your resume to POSITION SUMMARY The Clinical Staff Nurse is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of patient care. Reporting to the Clinical Unit Supervisor of Telemetry, the Clinical Staff Nurse has 12 hour accountability for organizing, planning, directing, coordinating, and providing high quality, individualized patient/family centered care based on the Watson Model of Care for a defined group of patients, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. RESPONSIBILITIES The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs.Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care.Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions.Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers.The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients.The nurse communicates utilizing the SBAR in all hand-off situations.Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures.Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery.Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes.Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population.Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care.Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC.Utilizes patient classification system according to standardsDemonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orienteers and registry staff. Ensures that an evaluation is completed each shift for registry/floats.Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff.Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals.Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Clinical Unit Supervisor and Nurse Manager. POSITION REQUIREMENTS A. Education Bachelor in Nursing degree preferred.Associate in Nursing, Nursing Diploma, or equivalent.Internal Candidates that have successfully completed the MLKCH Versant Nurse Residency Program will be consideredB. Qualifications/ExperienceMinimum of one year of clinical nursing experience.Minimum of 12 months of Med/Surg/Telemetry or Critical Care nursing experience preferred with regard to regulatory guidelines and standard of practice and/or at the discretion of the Manager/ Director.Current California Nursing licenseBasic EKG CompetenceCertification in Progressive Critical Care Nursing preferred.Certification in Medical / Surgical Nursing preferred.C. Special Skills/Knowledge Bilingual skills preferred (Spanish)Basic computer skillsDysrrythmia Course certificate preferred. Electronic Medical Record experience preferredCurrent Basic Life Support (BLS)Current Advance Cardiac Life Support (ACLS)Crisis Prevention Institute (CPI) Blue Card within 90 Days of hire or requirement notification. #LI-JC1MLKCH Video
Full Time
11/6/2024
Gardena, CA 90248
(6.8 miles)
If you are interested please apply online and send your resume to POSITION SUMMARY The Clinical Staff Nurse is a skilled and experienced professional Registered Nurse (RN) responsible for excellence in the clinical practice of nursing and the management of patient care. Reporting to the Clinical Unit Supervisor of LDRP Nursing, the Clinical Staff Nurse has 12 hour accountability for organizing, planning, directing, coordinating, and providing high quality, individualized patient/family centered care based on the Watson Model of Care for a defined group of patients, including the identification and demonstration of abilities to meet special needs and considerations of Age and Population Specific awareness. This position requires the full understanding and active participation in fulfilling the Mission of Martin Luther King, Jr. Community Hospital. It is expected that the employee will demonstrate behavior consistent with the Core Values. The employee shall support Martin Luther King, Jr. Community Hospital's strategic plan and the goals and direction of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES The nurse demonstrates the use of nursing process as a problem solving model; utilizing their knowledge and experience to anticipate and plan to meet patient and family needs. Nursing assessment is focused to target areas most productive for a given patient population or situation. Recognizes subtle changes in clinical situation; evaluates and appropriately alters the plan of care. Is accountable for prioritizing and organizing patient care and ensuring follow through with planned care. Demonstrates the knowledge and skills necessary to provide care appropriate to the age and needs of the patients served on the assigned unit. Consistently applies current literature/research findings and critical thinking skills to make sound clinical decisions. Demonstrates the Hospital's Patient Satisfaction effort when interacting with patients, families, and co-workers. The nurse develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respect for patient's rights is an integral part of the nurse/patient relationship as reflected in our values and mission. Conducts hourly rounding on patients. The nurse communicates utilizing the SBAR in all hand-off situations. Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, and the Watson Model of Care following unit specific and hospital documentation policies and procedures. Anticipates variables affecting patient comfort and alters physical and psychosocial interventions accordingly, using a variety of modalities. Assists patient/family to maximize sense of control and actively participate in his/her recovery. Demonstrates commitment to meeting the learning needs of patients and families. Utilizes appropriate resources to meet those needs and achieve positive patient outcomes. Works with Care Mangers during the patient's stay and takes a proactive role in coordinating interdisciplinary discharge planning for a specific patient population. Reviews all orders on patients and communicates changes in patient condition with physician and other team members. Contacts the physician promptly with significant changes in patient's condition, collaborates professionally for required orders and follows-up with revised care. Evaluates the effectiveness of nursing interventions and documents outcomes in the IPOC. Utilizes patient classification system according to standards Demonstrates ability to plan, supervise, instruct and evaluate ancillary nursing personnel, floats, orientees and registry staff. Ensures that an evaluation is completed each shift for registry/floats. Upholds professional appearance and demonstrates such through adherence to dress code. Wears hospital I.D. badge and promotes the standard of proper identification for peers and staff. Maintains a safe and clean environment that complies with regulatory standards including Patient Safety Goals. Participates in the implementation of the unit specific Quality and Performance Improvement Plan, completes monitoring forms and reports findings to the Charge Nurse and Nurse Manager. POSITION REQUIREMENTS A. Education Bachelor of Sciences degree in nursing preferred Associates degree in nursing required B. Qualifications/Experience Minimum of two (2) year of clinical nursing experience in LDRP nursing with regard to regulatory guidelines and standard of practice; Current California Nursing license Certification in Maternal Child Health Nursing preferred. C. Special Skills/Knowledge Bilingual skills preferred (Spanish) Basic computer skills Current Basic Life Support (BLS) Current Advanced Cardiac Life Support (ACLS) Current Neonatal Resuscitation Program (NRP) Advanced Fetal Monitoring Required. (AWHONN or NCC preferred) Managing Aggressive Behavior (MAB) within 90 days of hire or notification of requirement; transition to Crisis Prevention Intitute Card (CPI) Electronic Medical Record experience preferred. #LI-MM1MLKCH Video
Full Time
11/6/2024
Gardena, CA 90248
(6.8 miles)
If you are interested apply online and send your resume to POSITION SUMMARY The Postpartum Clinical Registered Nurse is able to consistently transfer scientific knowledge from social, biological and physical sciences in applying the nursing process and is responsible for helping people cope with difficulties in daily living that are associated with their actual or potential health or illness problems or the treatment thereof, and that require a substantial amount of scientific knowledge or technical skill. Reporting to the Clinical Unit Supervisor (CUS) of Perinatal Services, the Postpartum Clinical Registered Nurse has 12 hour accountability for the delivery of patient care to a defined group of patients according to the age, population, and social needs of the patient and family. This position requires the full understanding and active participation in fulfilling the Mission and Vision of MLK Community Healthcare (MLKCH), and it is expected that the employee will demonstrate behavior consistent with MLKCH's Core Values. The employee shall support MLKCH's strategic plan and the goals of the quality and performance improvement process activities. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Demonstrates and maintains the competencies, qualifications, attitudes, behaviors, and skills required of the Postpartum Clinical Registered Nurse. 2. Demonstrates teamwork and collaboration during all interactions. 3. Carries out directives from the CUS, Nurse Manager and Senior Director per the chain of command. 4. Maintains understanding of perinatal evidence-based practices, new knowledge, and follows MLKCH policies and procedures. 5. Performs mother and infant assessments and care, assists with breastfeeding, skin to skin, medications, postpartum couplets, and may attend deliveries and provide immediate postpartum care to the newborn. 6. Develops and maintains a therapeutic nurse/patient relationship throughout the health care continuum. Respects the patient's rights as an integral part of the nurse/patient relationship as reflected in our values and mission. 7. Utilizes SBAR in communicating all emergencies, endorsements of care, and routine bedside hand-off reports. 8. Recognizes, evaluates, responds, and communicates appropriately during maternal, neonatal emergencies, and/or unusual situations and maintains current position competencies, requirements and qualifications. 9. Adheres to the standards set forth in the Baby-Friendly model of care. 10. Performs documentation of patient care including: assessment, interdisciplinary plan of care (IPOC), implementation, evaluation, education, discharge, and follows unit specific and hospital documentation policies and procedures. 11. Formulates a nursing diagnosis through observation of the client's physical condition and behavior, and through interpretation of information obtained from the client and others, including the health team. 12. Formulates a care plan, in collaboration with the client, which ensures that direct and indirect nursing care services provide for the client's safety, comfort, hygiene, and protection, and for disease prevention and restorative measures. 13. Performs skills essential to the kind of nursing action to be taken, explains the health treatment to the client and family and teaches the client and family how to care for the client's health needs. Provides direct and indirect patient care services, including, but not limited to, the administration of medications and therapeutic agents, necessary to implement a treatment, disease prevention, or rehabilitative regimen ordered by and within the scope of licensure of a physician, dentist, podiatrist, or clinical psychologist. 14. Delegates tasks to subordinates based on the legal scopes of practice of the subordinates and on the preparation and capability needed in the tasks to be delegated, and effectively supervises nursing care being given by subordinates. 15. Evaluates the effectiveness of the care plan through observation of the client's physical condition and behavior, signs and symptoms of illness, and reactions to treatment and through communication with the client and the health team members, and modifies the plan as needed. 16. Observes signs and symptoms of illness, reactions to treatment, general behavior, or general physical condition, and determination of whether the signs, symptoms, reactions, behavior, or general appearance exhibit abnormal characteristics, and implementation, based on observed abnormalities, of appropriate reporting, or referral, or standardized procedures, or changes in treatment regimen in accordance with standardized procedures, or the initiation of emergency procedures. 17. Acts as the client's advocate, as circumstances require by initiating action to improve health care or to change decisions or activities which are against the interests or wishes of the client, and by giving the client the opportunity to make informed decisions about health care before it is provided. Performs other duties as assigned POSITION REQUIREMENTS A. Education Bachelor of Sciences degree in nursing (individuals hired without a BSN will be required to complete a degree program within 5 years of their hire date) B. Qualifications/Experience Minimum of one (1) year of clinical nursing experience in Perinatal or Critical Care nursing with regard to regulatory guidelines and standard of practice. Current California Nursing license Certification in related nursing specialty preferred. C. Special Skills/Knowledge Bilingual skills preferred (Spanish) Basic computer skills Current Basic Life Support (BLS) Current Neonatal Resuscitation Program (NRP) Electronic Medical Record experience preferred #LI-MM1MLKCH Video
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