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Customer Service Jobs
Full Time
12/20/2024
San Clemente, CA 92673
(32.8 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate/Loader, this means:• Being friendly, professional, and engaging customers to help answer questions.• Retrieving, loading, and replenishing merchandise.• Helping customers and staff move merchandise safely.The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles.The Customer Service Associate/Loader also replenishes shelves for the next customers.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months experience as a Loader at any home improvement or hardware retailer.• 6 months experience working in any department at a Lowe's retail store.• 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Pay Range: $17.00 - $23.80 per hourStarting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Part Time
12/16/2024
San Clemente, CA
(33.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.Role models established customer experience practices with internal and external customersSupports and embodies a positive store culture through honesty, integrity, and respectAccurately rings customer purchases/returns and counts change back to customer according to established operating proceduresPromotes credit and loyalty programsMaintains and upholds merchandising philosophy and follows established merchandising procedures and standardsAccurately processes and prepares merchandise for the sales floor following company procedures and standardsInitiates and participates in store recovery as needed throughout the dayMaintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire storeProvides and accepts recognition and constructive feedbackAdheres to all labor laws, policies, and proceduresSupports and participates in store shrink reduction goals and programsParticipates in safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Possesses excellent customer service skillsAble to work a flexible schedule to support business needsPossesses strong communication and organizational skills with attention to detailCapable of multi-taskingAble to respond appropriately to changes in direction or unexpected situationsCapable of lifting heavy objects with or without reasonable accommodationWorks effectively with peers and supervisorsRetail customer experience preferredBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $16.00 to $16.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
12/16/2024
Rancho Cucamonga, CA 91730
(17.0 miles)
Starting Hourly Rate / Salario por Hora Inicial: $18.50 USD per hourALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It's how we care, grow, and win together. The Food & Beverage team works together to provide the guest a fresh, full and food safe shopping experience all day, every day.ALL ABOUT FOOD & BEVERAGEThe Food & Beverage team enables a consistent experience for our guests by ensuring product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts of operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food & Beverage Expert can provide you with the:Knowledge of guest service fundamentals and experience building a guest first culture in Food & BeverageAbility to provide guests with information around when to purchase items and in what quantity, as well as storage tipsExperience in Food & Beverage business fundamentals: department sales trends, inventory, quality and freshness management, guest shopping patterns and pricing and promotions strategiesKnowledge in food seasonality, freshness and quality, food safety standards and routines, and merchandisingAs a Food & Beverage Expert, no two days are ever the same, but a typical day will most likely include the following responsibilities:Deliver an exceptional guest experience, providing a fresh and full shopping experience during all hours of operations, prioritizing the guest’s needs over taskUphold and maintain the execution of the Food & Beverage StandardsUnderstand how operational procedures impact shortage and profitabilityExecute Food & Beverage processes including FDC/RDC replenishment, pulls, stocking, zoning, in-stocks routines, data accuracy, culling, rotation, cleaning, Item Removal, signing and backstockExecute fast-mover inventory by proactively adding and removing items as seasonality, ad, transitions and demand requireFollow all food safety requirements as outlined through best practiceUse sampling and suggestive selling to promote products and increase salesPartner with Direct Store Delivery (DSD) distributors to proactively set and maintain DSD POGs, transitions and backroom spaceLocate and identify damaged, recalled or expired items and process according to best practice Create a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal clues to tailor your approachEngage with guests in a genuine way, which includes asking questions to better understand their specific needsBe knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experienceThank the guest in a genuine way and let them know we’re happy they chose to shop at TargetExecute all federal, state and local adult beverage laws as they apply to your businessProperly handle environmentally sensitive items when breaks and spills occur Appropriately use and care for in-store and personal protective equipment; follow equipment control guidelines Always demonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practicesSupport guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Food & Beverage Expert. But, there are a few skills you should have from the get-go:Must be at least 18 years of age or older (Bakery Only)Previous food or grocery experience preferred, but not requiredWelcoming and helpful attitude toward guests and other team membersAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow multi-step processesCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Accurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 poundsFlexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessaryAbility to work in an environment that could range from 34°F to -10°F as neededAbility to work in spaces where common allergens may be handled or presentCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Find competitive benefits from financial and education to well-being and beyond at .Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Full Time
12/8/2024
Long Beach, CA
(44.8 miles)
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.Opportunity: Contribute To The Growth Of Your CareerResponsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.Creates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityTakes an active role in training and mentoring Associates on front end principlesTrains and coaches Associates on personalizing the customer experience while promoting loyalty programsAssigns registers, supports and responds to POS coverage needs, and coordinates breaks for all AssociatesAddresses customer concerns and issues promptly, ensuring a positive customer experienceEnsures Associates execute tasks and activities according to store plan; prioritizes as neededCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updatesProvides and accepts recognition and constructive feedbackPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and maintains a safe environmentOther duties as assignedWho We Are Looking For: You!Available to work flexible schedule, including nights and weekendsStrong understanding of merchandising techniquesCapable of multi-taskingStrong communication and organizational skills with attention to detailAble to respond appropriately to changes in direction or unexpected situationsTeam player, working effectively with peers and supervisorsAble to train others1 year retail and 6 months of leadership experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $17.00 to $17.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Applicants with arrest or conviction records will be considered for employment.At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Full Time
12/8/2024
Orange, CA 92869
(22.2 miles)
Starting Hourly Rate / Salario por Hora Inicial: $18.25 USD per hourALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together.You delight our guests in all areas of the store ensuring each guest has an enjoyable experience in our smallest format stores.ALL ABOUT SMALL FORMATSWe enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Member can provide you with the:Knowledge of guest service fundamentals and experience building a guest first culture across the storeExperience in retail business fundamentals including: department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvementExperience supporting daily/weekly workload to support business priorities and deliver on sales goalsAs a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities:Create a welcoming experience by authentically greeting all guestsObserve to quickly understand whether a guest needs assistance or wants to interact. Follow body language and verbal cues to tailor your approach.Engage with guests in a genuine way, which includes asking questions to better understand their specific needs.Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target.Help guests as you complete workload with minimal guest disruptionWork in all departments to ensure sales floor is full, zoned and in stock for guestsPush and stock product to sales floorExecute adjacency changes, transitions, revisions and sales plans for all departmentsConduct weekly price change workload and ensure regular and promotional signing is set accurately for all departmentsComplete scans and system audit functions to ensure inventory accuracySupport execution of major transitions and ISMMaintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed.Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departmentsProcess all inbound deliveries (using the receive application) to ensure inventory accuracyComplete all backroom daily and weekly auditsOperate power equipment only if certifiedMaintain backroom organization and location accuracy and follow equipment guidelinesFollow processes accurately with attention to detail, monitor own progress and accurately prioritize tasksDemonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage lawsAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Small Format Team Member. But, there are a few skills you should have from the get-go:Welcoming and helpful attitude toward guests and other team membersAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work both independently and with a teamResolve guest questions quickly on the spotAttention to detail and follow a multi-step processCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operations as needed.Climb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others. Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.Ability to remain mobile for the duration of a scheduled shift (shift length may vary).Find competitive benefits from financial and education to well-being and beyond at .Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Full Time
12/14/2024
Temecula, CA 92591
(30.6 miles)
The pay range per hour is $24.00 - $40.80Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SERVICE & ENGAGEMENTAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of: Guest service fundamentals and experience building a guest first team cultureGuest engagement; problem solving and resolutionRetail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesPlanning department(s) daily/weekly workload to support business priorities and deliver service and sales goalsLeading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talentAs a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team members on expectations to deliver the service standard.Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing biasLead a team of passionate and knowledgeable Guest Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service and product and service recoveryLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsUnderstand sales goals, plan and execute daily/weekly workload to deliver on store sales goals and guest engagementSupport leading physical and digital offerings and Target Loyalty Programs to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experienceSupport your ETL by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiencesEngage in consistent, meaningful development conversations throughout the critical touch points within the Guest Advocate and Front of Store Attendant career pathPersonalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric cultureWith ETL guidance, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviorsUnderstand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areasQuickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issuesCreate intra-day workload optimization plans for your teamAssess the front of store experience and anticipate and/or react with urgency to any scheduling needs based on fluctuations in guest traffic and salesEnable your team members to stay up-to-date on upcoming major promotions, brand launches and eventsEvaluate candidates for open positions and develop a guest-centric teamAssist in closing knowledge and skill gaps for team members through training and experiencesWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teamsExpect and enable team members to deliver pick up and drive up orders (including drive up Returns and Starbucks) efficiently and accurately to digital guestsDemonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitmentSupport and create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and othersLead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactionsIf applicable, as a key carrier, follow all safe and secure training and processesAddress store needs (emergency, regulatory visits, etc.)Support guest services such as order pick up (OPU), Drive-up (DU) Orders, including Starbucks DU, and DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetYou enjoy interacting with people all day and making things easy for others…. Interacting with guests, solving concerns and making the guests day better is core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:High school diploma or equivalentMust be at least 18 years of age or olderPrevious retail experience preferred, but not requiredLead and hold others accountableAbility to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a teamManage workload and prioritize tasks independently and with a teamWelcoming and helpful attitudeEffective communication skillsCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframesWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationAccurately handle cash register operations, cash transactions, and oversee cash office processes as neededScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from othersClimb up and down ladders as needed Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as neededAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
Full Time
12/16/2024
Huntington Beach, CA 92646
(36.7 miles)
The pay range is $83,200.00 - $130,000.00Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at .ALL ABOUT SPECIALTY SALES A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and compelling visual merchandising presentations that inspire guests and build the basket.Teams in Apparel & Accessories (A&A), Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Executive Team Leader can provide you with the:Knowledge of guest service fundamentals, experience building and managing a guest first culture on your teamKnowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesExperience setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goalsAbility to manage multiple specialty businesses and balance team member expertise in each area to effectively manage teams in each departmentKnowledge of competitors and ability to leverage insights that drive business objectives in each specialty departmentExperience managing a team of hourly team members and leaders and creating business specific strategies and goalsSkills in recruiting, selecting and talent management of hourly team members and leadersAs a Specialty Sales Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impact total store profitabilityCreate a guest-obsessed culture and lead your team to prioritize the guest experience and deliver on store sales goalsCreate schedules and make adjustments as needed to align to guest traffic and business needsManage your team to effectively plan merchandising and pricing workload including transitions, revisions, sales plans, sampling and promotionsKnow and assess the competition and leverage guest insights and feedback to drive the business and be the destination of choice for our guestsWork a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends)Build a team of consultants that are knowledgeable and passionate about Apparel and Accessories, Beauty and ElectronicsManage and develop a sales force using selling training techniquesLead A&A, Beauty and Electronics backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guestsLead your team to deliver inspiring visual moments in A&A, Home, Baby and other seasonally relevant areasEnsure fitting rooms are used as an extension of the sales floor and are welcomingPlan, lead and follow-up on organizational and operational changeAnticipate and identify changes in unique store trendsAnticipate staffing needs, talent plan and recruit – both long and short termDevelop and coach your team and Team Leaders to elevate their skills and expertiseLead team onboarding, learning and help close product knowledge and skill gaps through development, coaching and team interactionsEstablish a culture of accountability through clear expectations and performance managementProvide service and a shopping experience that meets the needs of the guestAlways demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same wayAddress store needs (emergency, regulatory visits, etc.)As a key carrier, follow all safe and secure training and processesAll other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to take care of our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetLeading teams who are stocking, setting and selling Target products sounds like your thing… That’s the core of what we doYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales Executive Team Leader. But, there are a few skills you should have from the get-go:4 year degree or equivalent experienceStrong interpersonal and communication skillsStrong business acumenComfortable dealing with ambiguityManage conflict, lead and hold others accountableRelate well with and interact with all levels of the organizationStrong cognitive skills, including problem analysis, decision making, financial and quantitative analysisLearn and adapt to current technology needsManage workload and prioritize tasks independentlyWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: Access all areas of the building to respond to guest or team member issuesInterpret instructions, reports and informationScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds Accurately handle cash register operationsClimb up and down laddersFlexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessaryTarget will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
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