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Customer Service Jobs
Full Time
10/19/2024
Encinitas, CA 92024
(21.0 miles)
Starting Hourly Rate / Salario por Hora Inicial: $18.75 USD per hourYour expertise and passion for the latest beauty trends will come to life while you educate and actively engage with guests.ALL ABOUT ULTA BEAUTY AT TARGET Our Ulta Beauty Consultants have the unique opportunity to impact guests in the moment by making every interaction count. When we activate our Ulta Beauty force of passionate and knowledgeable consultants, guests feel welcomed and inspired to explore, discover, and make a purchase. Ulta Beauty Consultants delight each guest through meaningful interactions, personalized solutions, product samples, and loyalty program benefits - making the Ulta Beauty experience easy and rewarding for guests. It is their priority to put the guest first.At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of an Ulta Beauty Consultant can provide you with the:Ability to adapt communication style to build a trusting relationship with guests and influence beauty regimensAbility to provide personalized beauty products and regimen recommendations through guest engagement, product training, sampling events and actively sellingExperience in retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategiesKnowledge of beauty products including: beauty brands, seasonal trends, cosmetics and various skincare productsKnowledge of loyalty programs (Target Circle and Ulta Beauty Rewards) including: guest benefits, and how to leverage as a sales-driving toolAs an Ulta Beauty Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:Create a welcoming experience by authentically greeting all guests and inviting them into the shopEngage with guests in a genuine way to understand their needs and what level of service they prefer; ask open-ended questions and follow body language and verbal clues to tailor your approachHelp guests find the right products that fit their skin care, make-up, and hair care needs, regimen, and budgetUtilize tools and resources to learn about loyalty program benefits (Target Circle Ulta Beauty Rewards)Invite guests to become a member of Target Circle and Ulta Beauty Rewards; explain benefits of the programs and linking their accountsInspire guests by guiding them through the shop, sharing product knowledge and personal recommendations, and highlighting newnessEncourage guests to explore Beauty with confidence by making sure the area is clean, testers are available, and surprising & delighting them with product samplesBuild guests’ baskets by adding on products that compliment or enhance each otherThank the guest in a genuine way and let them know we’re happy they chose to shop at Ulta Beauty at TargetParticipate in weekly learnings to enable continuous development and drive sales performanceFamiliarize yourself with prestige product ingredients and benefits; leverage training resources, product packaging, in-store marketing, and store toolsStay informed regarding new and existing beauty industry trendsBe knowledgeable about the tools, products, and services available in the total storeLeverage Beauty Routines to prioritize guest interaction and engagement while balancing taskCreate an inviting shopping environment by ensuring product is organized, instock, signed correctly and available for guests to shopSupport changes to product assortment and keep Beauty inspiring to guests all year round by remerchandising new product and maintaining a brand space following new setsAlways demonstrate a culture of ethical conduct, safety and complianceWork in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices.All other duties based on business needsWHAT WE ARE LOOKING FORWe might be a great match if:Working in a fun and energetic environment makes you excited…. We work efficiently and as a team to deliver for our guestsProviding service to our guests that makes them say I LOVE TARGET! excites you…. That’s why we love working at TargetStocking, Setting and Selling Target products sounds like your thing… That’s the core of what we doStaying current on latest products, trends, and services is something you are passionate about...That’s what makes our Ulta Beauty at Target shop excitingYou aren’t looking for Monday thru Friday job where you are at a computer all day… We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewardedThe good news is that we have some amazing training that will help teach you everything you need to know to be an Ulta Beauty Consultant. But there are a few skills you should have from the get-go:12+ months previous beauty retail experience preferred, but not requiredStrong interest and knowledge of beauty and skincare productsWelcoming and helpful attitude toward guests and other team membersAbility to communicate on multiple frequencies devices and operate handheld scanners, and other technology equipment as directed. Effective communication skillsWork both independently and with a teamResolve guest questions quickly on the spotCapability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframeWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:Accurately handle cash register operations as neededClimb up and down laddersScan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from othersFlexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessaryCapable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etcAbility to remain mobile for the duration of a scheduled shift (shift length may vary).Find competitive benefits from financial and education to well-being and beyond at .Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.Americans with Disabilities Act (ADA)Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.
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