Please note, this position is located at Steamboat Resort in Steamboat Springs, CO.
Seasonal (Seasonal)Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. BESIDES WORKING SOMEWHERE AWESOME, WHAT'S IN IT FOR YOU Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees*Discounted skiing and riding for friends and family of eligible employees*Vacation and Sick Time policies for eligible employees* to rest, relax and rechargeGenerous discounts on outdoor gear, apparel, rental cars, etc.Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.401(k) plan with generous company matchDiscounted tuition with partner online university for all Alterra Mountain Company employees to further their educationPaid parental leave of up to 6 weeks for eligible employees*Free regional bus pass *Click HERE for more information on our employee benefits! For information on Steamboat Ski & Resort Corporation's Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.POSITION SUMMARYThe Steamboat Grand Team is looking for a new assistant manager to join it's banquets team. This position requires a very detail-oriented individual that is highly independent. Working closely with our banquets team this position will help execute the many events hosted at the Steamboat Grand throughout the summer. If you are ready to take the next step into management then apply today!An attached pdf or word document of your resume is required.ESSENTIAL DUTIESFunction as a highly independent, self-regulated, detail oriented professional ensuring that all aspects of an event have been addressedProvide superior service to our customers (internal and external) at all times. Follow the Resort Etiquette Guidelines while interacting with the guests and respond to all guests in a courteous, efficient mannerReview all BEOs, along with the Banquet Manager, making sure the department is prepared for all functionsPlan, supervise and coordinate the daily operations of the banquet function. Consult with Catering/Conference staff, Director of F&B and/or Executive Chef on such items as serving arrangements and additional employees and equipment needed.Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers, serving, clearing and cleaning tables, setting up bars and other service stations as neededMonitor food and service to ensure that appropriate quality standards are maintainedConfer with Catering and Sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities. Also frequently exchange information and resolve problems as they ariseSupervise guest counts at meetings, breaks, and meals, and make sure bill is prepared according to these numbers. Reconcile gratuity allocations and submit for Banquet Manager approvalRegularly exercise discretion and independent judgment in the performance of the responsibilities described hereinWork directly with restaurant managers to cross utilize service and set up staffEnsure that alcohol policies are being enforcedOversee shift meetingsWork with Banquet Captain to administer Time KeepingAttend BEO meetings and organize BEOs in binder for all staff. Attend F & B Executive MeetingRequest order for supplies such as china, glass, silverware, or meeting room supplies from purchasing agent with director approval, if needed. Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishesHost site tours and assist guest in venue selectionEstablish standards and procedures for all banquet staffDevelop and implement hiring and training programs to ensure all positions are adequately staffed with trained personnelInteract with guests and group contacts as a liaison for their eventEnsure understanding and compliance with all company policies and procedures as well as any regulatory requirementsPerform other tasks as assignedREQUIRED QUALIFICATIONS2 years of previous work history/education requiredAssociate's degree or equivalent from two-year college or technical school helpful; or one year of relevant food service experience, or a combination of education and experience from which comparable knowledge and skills are acquiredPrior management experience at Steamboat Ski & Resort Food and Beverage venue helpful, not requiredMust meet SSRC minimum driving standards and have current Driver's license; a successful motor vehicle record background check is required.Problem solve in a highly effective manner and maintains positive relationships with guests and staff, including management, subordinates and co-workers.Be a consistent role model for company's Service Excellence standardsPrefer experience with RTP, UKG and Office and some accounting experienceKnowledge of Microsoft Office with good knowledge of ExcelBasic administrative and/or organizational skillsPrevious experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports, preferred; must be skilled and reliable in cash handling techniquesThe base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation's hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include many region-specific benefits.Steamboat area base hourly range: $18.00 - $19.00 per hour plus gratuitiesPHYSICAL REQUIREMENTSMust be at least 18 years of ageMust push, pull lift up to 50 pounds (boxes, chair racks, tables) and stand for prolonged periods of time (up to 5 hours)Must communicate clearly in the English language both written and verbalWill work both indoor and outdoor eventsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery.WORKING CONDITIONSIndoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.Hazardous Materials/Noise: The noise level in the workplace is usually moderate.This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Steamboat Ski & Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.Employment with Steamboat Ski & Resort Corporation or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.Steamboat Ski & Resort Corporation and its affiliates are equal opportunity employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski & Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.