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Full Time
11/24/2024
Plainville, MA 02762
(30.9 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this means:• Meeting the customer needs during a return and helping find the correct product replacement.• Ensuring merchandise meets Lowe’s quality and safety standards and processing returns efficiently.• Engaging in safe work processes including the proper disposal of returned items.• Ensuring merchandise is accurately accounted for, replenished, and prepared for customers.• Validating that the correct merchandise is being moved in and out of the store when appropriate.The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe’s locations. The Back-End Clerk processes paperwork for shipments and physically moves stock as it is delivered. In addition, the associate in this role schedules shipments when necessary and checks the quality and accuracy of orders. The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations. To be successful, this associate must be organized and detail-oriented.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires evening and overnight availability on weekdays, may also require overnight availability on weekends.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 1 year of experience processing and filing merchandise receiving paperwork.• 1 year of experience with store inventory receiving and administration.• 6 months of experience in warehouse data entry/bookkeeping.• 6 months of experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.• 6 months of retail experience accepting or processing returns.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
11/15/2024
Worcester, MA 01605
(34.6 miles)
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means:• Picking and checking merchandise for customer pickup, delivery, and installer pickup.• Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed.• Engaging in safe work practices and encouraging others to do the same.The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders.These orders consist of online, pick up later, delivery, install and pro.As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates.This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• 1 year of retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months experience working in any department at a Lowe’s retail store.• 6 months of experience in an administrative role processing and filing paperwork including invoices.• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.• 1 year of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
11/24/2024
Northborough, MA 01532
(38.3 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders• Utilizes hand-held device technology to capture signatures for all deliveries• Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.• May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks• Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates).• Escalates customer, complaints, dissatisfaction, and procedure violations.• Partners with sales team and other departments to ensure efficient and coordinated customer service• Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipmentRequirements:• Valid state-issued driver’s license.• Ability to read, write, and perform basic arithmetic (addition, subtraction).• 2 years of experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs.• Ability to comply with DOT and CDL regulations.• Valid medical certificate or ability to obtain one upon employmentPreferences:• 3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment• 6 months of experience performing in-home deliver OR retail customer serviceLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Full Time
11/24/2024
Northborough, MA 01532
(38.3 miles)
Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Essential Functions:• Assemble and/or modifies custom offered products to the highest level of company standards.• Uses various power tools including but not limited to, chop saws, panel saws and table saws.• Properly labels, tags, & wraps end products in preparation of delivery to customer.• Uses paint equipment & software programs effectively to include tinters, shakers, and any other equipment designated for Paint Fulfillment.• Maintain a clean, safe working station which includes abiding by all OSHA safety standards & wearing proper PPE.• Achieves or exceeds performance expectations by completing all receiving tasks efficiently and effectively• Trained and performs tasks in cross-functional areas, such as picking, pulling, labeling, and/or shipping, as assigned by managementRequirements:• Minimally must be able to lift 40 pounds; ability to lift up to 70 pounds with or without an accommodation 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• Strong safety orientation and proven record of complying with safety requirements• Demonstrated track record of consistent and reliable on-the-job contribution• Ability to work independently with limited supervision or with a teamPreferences:• High school diploma or GED equivalent• Experience in distribution center operations or previous warehouse experience• Experience operating powered equipment (e.g., forklift, reach truck, yard truck)• Experience performing detail-oriented tasks in a fast-paced working environment• Experience using spatial reasoning to position product effectively• Basic math and reading comprehension skills• Basic computer skillsLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
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