Opportunity: Contribute To The Growth Of Your Career.The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.Role models exceptional customer serviceCreates a positive internal and external customer experiencePromotes a culture of honesty and integrity; maintains confidentialityActs as Manager on Duty in adherence with company policy and procedureEnsures store team performs tasks and daily activities in accordance with store plan; prioritizes as neededAddresses immediate customer service issues and provides appropriate coaching to AssociatesExercises discretion regarding customer service policies in order to satisfy customersMaintains accurate Associate coverage in service areas for a positive customer experienceEnsures Associates adhere to all operational proceduresEnsures opening/closing procedures are executed in accordance with company guidelinesCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updatesProvides and accepts ongoing recognition and constructive feedbackProvides continuous feedback, recognition and coaching to AssociatesPartners with Management on Associate training needs to increase effectivenessEnsures adherence to all labor laws, policies, and proceduresPromotes credit and loyalty programs during customer interactionsSupports and participates in store shrink reduction goals and programsPromotes safety awareness and supports maintenance of a risk-free environmentPerforms other duties as assignedWho We Are Looking For: You!Open availability, including nights and weekendsFlexible schedule to support business needsTeam player, working effectively with peers and supervisors to accomplish tasksAbility to respond appropriately to changes in direction or unexpected situationsKnowledge of company standard software, systems, and proceduresKnowledge of merchandise flow in storesProven problem solving skillsAbility to effectively coach, delegate, and follow-up on multiple people/tasksWorks effectively with peers and supervisors to accomplish tasksAbility to act quickly under challenging circumstancesCapable of balancing multiple tasks at one timeStrong organizational skills with attention to detailStrong communication skills.One year retail and 6 months of leadership experienceA Few More Reasons to Love TJX.Competitive CompensationWeekly PaychecksAssociate DiscountCareer development opportunitiesTAAP – TJX Associate Assistance ProgramsBe a part of an inclusive teamFlexible work schedulesBenefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.At HomeGoods, we embrace the unknown? - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.