SEARCH
GO
Call Center Jobs
Full Time
2/6/2025
Fort Lauderdale, FL 33359
(35.2 miles)
Sage Dental is the leading Dental Support Organization (DSO) in the Southeast, and we are continuing to grow! At Sage, people are at the core of everything we do. We are looking for dynamic and talented professionals who fit our culture of innovative technology, constant learning, and patient-centric care to join our team. If you are ready to take the next step in your career and want a position with excellent earning potential with a stable, growing company, Sage Dental has what you are looking for.OverviewThe Patient Service Team (PST) Coordinator is responsible for assisting new and existing patients via the phone, webchat, and other online platforms. Duties include answering patient questions, scheduling appointments, and resolving complaints by following established protocols. This individual will be expected to make a continual effort to promptly respond to patient calls and messages with a friendly, professional attitude and demeanor. Customer service experience and strong writing skills are required. Candidates fluent in Spanish is a plus!Position Details:Full-Time Patient Service Support Coordinator (Call Center)Sage Dental Support Center is located in Boca Raton, FL2-week training program providedBenefits such as Medical Insurance, 401(k), Vision, PTO, and more!Growth opportunityCompetitive base payResponsibilitiesEssential Duties and Responsibilities include the following but are not limited to:Must be able to handle high volume inbound and/or outbound callsListen to potential new or existing patients and understand the reason for their call, address all questions or guide them to the proper contact, and provide accurate and efficient responsesSchedule appointments by obtaining all pertinent details and maintaining accuracy in data entry (Dentrix/Dolphin)Utilize scripts and tools appropriatelyCollect the insurance information from patients, if applicable, and make the proper notations on the scheduleDiffuse difficult calls or seek assistance when necessaryOffer marketing promotions and educate the appropriate calls on our in-house discount programReceive and promptly respond to real-time customer queries via webchatAbility to document issues and resolutionsProvide exceptional customer serviceMeet daily, weekly, and monthly department goals set forth by managementTake part in training and other learning opportunities to expand knowledge for individual growth and company initiativesAdhere to all company policies and procedures, and abide by HIPAA regulationsQualifications Ability to successfully relate to and communicate with team members and patientsStrong team player willing to take direction, initiate business activities and work with management staff and peersSelf-starter able to work with minimal supervision/direction and ability to multitaskProfessional demeanor and presentationStrong and effective written communication skillsCreative thinker using sound judgment in workload coordination and technical mattersAbility to organize work effectively and establish prioritiesCandidates who are fluent in Spanish is a plus
Sorry, there are no more results for this search at this time. Here are some more jobs you may be interested in.
Full Time
1/30/2025
Miami, FL 33101
(24.1 miles)
$10,000 Sign on Bonus!! RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a PET/CT Technologistto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Positron Emission Tomography--Computed Tomography (PET/CT) Technologist, you will operate your assigned scanner(s) to produce images of the patient's body for diagnostic purposes. Taking a patient centered approach, you will provide PET/CT services within professional standards and with excellent customer service. Each patient comes to our centers looking for answers. You will guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns regarding exam procedures and process. This is a PT (30-39hrs/week) position workingMonday - Saturday. ESSENTIAL DUTIES AND RESPONSIBILITIES: (90%) Patient PET/CT Imaging Screens patient before exam for any precautions or contradictions pertaining to examination, using two patient identifiers to ensure correct patient and procedure Explains and prepares patients for PET/CT imaging procedures that will be performed, explaining the procedure, positioning patients so that the parts of the body can be appropriatelyPerforms routine and advanced PET/CT imaging procedures on designated portions of the body for use by physicians in the diagnosing and treating of patient illness and/or injury with minimal amount of supervision or repeats scanned, while providing patient support by talking to patients throughout procedure Adjusts PET/CT scan parameters correctly and as needed, utilizing dose reduction techniques as appropriateMaintains positive attitude and working relationships with radiologist, referring customers and other associates and peersFollows physicians' orders precisely and conforms to safety regulations to protect yourself, your patients, and coworkersAccurately maintains patient records within Radiology Information System (RIS)Maintains an orderly and clean work area promoting good safety habits for patients and co-workersMaintains ACR toolkit and accreditation requirements Maintains equipment in good working order; cleans and disinfects equipment after each useEnsures compliance with all HIPAA guidelines Assesses, prepares, records and administers radio pharmaceuticals according to Nuclear Regulatory Commission and/or State regulations and departmental policiesAdministers fluorodioxyglucose (FDG) via intravenous methods to patients Demonstrates knowledge of safety-related work behaviors to ensure safe job performance and the maintenance of a safe work environment as an integral part of the quality of patient care services Reports contamination to Radiation Safety Officer (5%) PET/CT Department Support Assists with maintaining an updated imaging protocol manual and software upgradesMonitors medical supply inventory and requests supplies as necessaryAssists with training of new associates, providing resource and technical expertise, as applicable Performs and records daily, weekly, monthly and quarterly quality control procedures on PET/CT equipment to ensure compliance with ACR and AOA guidelines Performs daily and weekly departmental surveys to ensure compliance of radiation standards of the department and Nuclear Regulatory Commission and/or State Regulations (5%) Completes other tasks as assigned
Full Time
1/30/2025
Miami, FL 33101
(24.1 miles)
$10,000 Sign on Bonus!! RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a PET/CT Technologistto join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Positron Emission Tomography--Computed Tomography (PET/CT) Technologist, you will operate your assigned scanner(s) to produce images of the patient's body for diagnostic purposes. Taking a patient centered approach, you will provide PET/CT services within professional standards and with excellent customer service. Each patient comes to our centers looking for answers. You will guide patients through this sometimes difficult process by kindly talking them through the steps and answering their questions and concerns regarding exam procedures and process. This is a PT (30-39hrs/week) position workingMonday - Saturday. ESSENTIAL DUTIES AND RESPONSIBILITIES: (90%) Patient PET/CT Imaging Screens patient before exam for any precautions or contradictions pertaining to examination, using two patient identifiers to ensure correct patient and procedure Explains and prepares patients for PET/CT imaging procedures that will be performed, explaining the procedure, positioning patients so that the parts of the body can be appropriatelyPerforms routine and advanced PET/CT imaging procedures on designated portions of the body for use by physicians in the diagnosing and treating of patient illness and/or injury with minimal amount of supervision or repeats scanned, while providing patient support by talking to patients throughout procedure Adjusts PET/CT scan parameters correctly and as needed, utilizing dose reduction techniques as appropriateMaintains positive attitude and working relationships with radiologist, referring customers and other associates and peersFollows physicians' orders precisely and conforms to safety regulations to protect yourself, your patients, and coworkersAccurately maintains patient records within Radiology Information System (RIS)Maintains an orderly and clean work area promoting good safety habits for patients and co-workersMaintains ACR toolkit and accreditation requirements Maintains equipment in good working order; cleans and disinfects equipment after each useEnsures compliance with all HIPAA guidelines Assesses, prepares, records and administers radio pharmaceuticals according to Nuclear Regulatory Commission and/or State regulations and departmental policiesAdministers fluorodioxyglucose (FDG) via intravenous methods to patients Demonstrates knowledge of safety-related work behaviors to ensure safe job performance and the maintenance of a safe work environment as an integral part of the quality of patient care services Reports contamination to Radiation Safety Officer (5%) PET/CT Department Support Assists with maintaining an updated imaging protocol manual and software upgradesMonitors medical supply inventory and requests supplies as necessaryAssists with training of new associates, providing resource and technical expertise, as applicable Performs and records daily, weekly, monthly and quarterly quality control procedures on PET/CT equipment to ensure compliance with ACR and AOA guidelines Performs daily and weekly departmental surveys to ensure compliance of radiation standards of the department and Nuclear Regulatory Commission and/or State Regulations (5%) Completes other tasks as assigned
Full Time
2/2/2025
Doral, FL 33172
(15.5 miles)
Become a part of our caring community and help us put health firstThe Speech Therapist will perform patient assessments, develop individual treatment plans, liaising with teachers, family members, and other healthcare professionals, administering therapy and monitoring progress, and ensuring patients and their families are informed of new treatments and therapy technique.The Speech Therapist assessing, diagnosing, screening, and preventing language, speech, and swallowing disorders. Communicating with the patient, and liaising with their family members, physicians, and teachers to design effective treatment plans. Using tried and tested therapies in combination with new, innovative techniques to provide the best care. Keeping up to date with advancements in the field by attending conferences, conducting research, and expanding professional and academic networks. Educating patients and their families on speech disorders and available therapies. Taking detailed notes on patient history and progress.Providing mentoring and workshops to speech therapy students. Evaluating patient progress and implementing changes to therapy programs as required.Other DutiesThe Speech Therapist participates in patient care conferences to discuss the need for the involvement of other members of the health team. Complete appropriate documentation in a timely manner to assure compliance with agency policy. Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency. Maintain the highest standards of professional conduct in relation to information that is confidential in nature. Share information only when the recipient's right to access is clearly established and the sharing of such information is in the best interest of the patient. Maintain your required licenses, certifications, and mandatory skill updates. Comply with all policies, local, state, and federal laws and regulations. Provide other duties of healthcare team members as assigned.Use your skills to make an impact Required QualificationsCurrently licensed in the State of FloridaCPR certificationOSHA CertificateHIV/AIDS CertificateHIPAA CertificateAlzheimer's CertificateMedical Errors CertificateDomestic Violence CertificateMinimum 1+ year(s) professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors.This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years. This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.Scheduled Weekly Hours1Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$77,200 - $106,200 per yearDescription of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.About UsAbout OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients’ homes. OneHome’s patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Full Time
2/2/2025
Miami Beach, FL 33119
(28.1 miles)
Become a part of our caring community and help us put health firstThe Occupational Therapy Assistant assists the Occupational Therapist with client related activities and performs delegated procedures commensurate with education and training. All services are initiated and provided under the direction of plan of treatment established by a physician. Evaluations are performed by peers.Occupational Therapist Assistant (OTA) job duties and responsibilities are to participate as a team member who contributes to total client care under the direction and supervision of a Licensed Occupational Therapist. Administer treatment program in accordance with the Plan of Care. Teach activities of daily living. Provide training in proper use of prosthetic devices and adaptive equipment. Observe, records and reports to supervisor conditions, reactions and responses related to assigned duties. Observes and reports to Licensed Occupational therapist changes in the client’s condition and level of function, results of testing and responses to therapeutic program. Provides appropriate documentation of services in keeping with Agency policies and procedures. Respects patients’ rights, cultural beliefs. Maintains strictest confidentiality of all patient/Agency information. Adheres to all Agency policies and procedures including HIPAA. Accepts only those assignments for which qualified.Use your skills to make an impact Required QualificationsCurrently licensed in the State of FloridaCPR certificationOSHA CertificateHIV/AIDS CertificateHIPAA CertificateAlzheimer's CertificateMedical Errors CertificateDomestic Violence CertificateMinimum 1+ year(s) professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors.This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years.This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.Scheduled Weekly Hours1Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$58,400 - $80,000 per yearDescription of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers benefits for limited term, variable schedule and per diem associates which are designed to support whole-person well-being. Among these benefits, Humana provides paid time off, 401(k) retirement savings plan, employee assistance program, business travel and accident.About UsAbout OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients’ homes. OneHome’s patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Full Time
1/12/2025
Miami, FL 33222
(13.7 miles)
Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can’t wait to meet you! ESSENTIAL FUNCTIONS: Operates mammography equipment and performs various mammography related procedures.Develops and evaluates the film for technical quality such as density contrast, definition, and distortion.Explains procedures and educates women about the role of regular mammography in preventive breast health.Responsibilities also include preparing and maintaining records and files, and cleaning and adjusting equipment as needed.Familiar with standard concepts, practices and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of tasks.Works under general supervision.Duties as assigned. OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice. BENEFITS:Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more! MINIMUM QUALIFICATIONS: Requiresregistration as a Radiologic and Mammography Technologist by the A.R.R.T.Requires current Radiology and Mammography license in the StateSimonMedImaging requires valid hands-on CPR certification PHYSICAL DEMANDS:This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. DRESS ATTIRE:Business Casual or scrubs dependent on department We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
Full Time
1/12/2025
Miami, FL 33222
(13.7 miles)
Join the fastest growing outpatient radiology practice in the Nation- SimonMed Imaging! Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can’t wait to meet you! ESSENTIAL FUNCTIONS: Operates mammography equipment and performs various mammography related procedures.Develops and evaluates the film for technical quality such as density contrast, definition, and distortion.Explains procedures and educates women about the role of regular mammography in preventive breast health.Responsibilities also include preparing and maintaining records and files, and cleaning and adjusting equipment as needed.Familiar with standard concepts, practices and procedures.Relies on experience and judgment to plan and accomplish goals.Performs a variety of tasks.Works under general supervision.Duties as assigned. OTHER DUTIES:Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice. BENEFITS:Your health, happiness and future matters! At SimonMed Imaging, we offer medical, vision and dental insurance, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more! MINIMUM QUALIFICATIONS: Requiresregistration as a Radiologic and Mammography Technologist by the A.R.R.T.Requires current Radiology and Mammography license in the StateSimonMedImaging requires valid hands-on CPR certification PHYSICAL DEMANDS:This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. DRESS ATTIRE:Business Casual or scrubs dependent on department We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
Full Time
2/4/2025
Miami, FL 33186
(9.2 miles)
Occupational Therapist Career Opportunity Your Calling, Close to Home and HeartAre you in pursuit of a career that's more than a job, one that aligns with your heart and community We believe in the power of creating positive change within local communities through exceptional Occupational Therapy services, empowering individuals toward independence and an improved quality of life. Envision the opportunity to profoundly impact patients' lives, providing vital care and support, and contributing to inspiring outcomes. If this resonates, you're in the right place. As an Occupational Therapist, your role thrives on recognizing the significance of small victories in driving substantial change. Utilize your specialized skills to deliver top-tier, compassionate, and personalized care to our rehabilitation patients. Embrace a supportive team environment infused with motivation and joy in their work, granting access to cutting-edge technology. Start a rewarding career with comprehensive benefits, ensuring your peace of mind and professional growth from day one. Welcome to a fulfilling career journey where your care brings lasting impact and personal fulfillment. A Glimpse into Our WorldWhether you're laying the foundation of your career or a seasoned Occupational Therapist in search of a nurturing environment to call home, we are confident you'll feel the difference the moment you join our team. Being at Encompass Health means being a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud. Benefits That Begin With YouOur benefits are designed to support your well-being and start on day one:• Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.• Generous paid time off that accrues over time.• Tuition reimbursement and continuous education opportunities for your professional growth.• Company-matching 401(k) and employee stock purchase plans, securing your financial future.• Flexible spending and health savings accounts tailored to your unique needs.• A vibrant community of individuals who are passionate about what they do. Be the Occupational Therapist You've Always Aspired to BeYour impactful journey involves:• Providing direct care to patients in need of occupational therapy.• Guiding patients by supervising care and treatments, leading patient assessments, creating personalized care plans, and targeting and resolving patient concerns.• Building meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.• Celebrating patient victories along the way. Qualifications• Current licensure or certification required by state regulations.• CPR certification.• Master's Degree preferred, or Bachelor's Degree plus sufficient experience in the field. The Encompass Health WayWe proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.We're looking forward to meeting you, and we truly mean that. Join our family, and let's make a positive impact together.
Full Time
2/5/2025
Miami, FL 33186
(9.2 miles)
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates:• Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors.• Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients.• Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals.We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP’s are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership. The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient.The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.For patients that are unable to come to the officein hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company.Supervises, collaborates with, participates with, or functions within a practice or collaborative agreement with an Advanced Practice Practitioner (APP) and remains accountable for the actions of the APP while employed with the company.Performs other duties as assigned and modified at manager’s discretion.KNOWLEDGE, SKILLS & ABILITIES:Competencies for SuccessAvailability and Accessibility for patients to build trust from their patients. It is expected that PCP’s will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner.Service Orientation PCP’s provide care that they would want for a family member or for themselves to each patient at every interaction.Evidence Based Medicine The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes.Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one’s patients, their team, their center and the company.Quality Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center.Influence PCP’s must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes.Self-Care A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients.Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the companyAbility and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes.Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.This job requires use and exercise of independent judgmentEDUCATION AND EXPERIENCE CRITERIA:MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty requiredMust be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be workingBoard certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is requiredOnce Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as requiredMust have a current DEA number for schedule II-V controlled substancesBasic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment.We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
Full Time
1/14/2025
North Miami, FL 33161
(28.9 miles)
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded Is your work ethic and ambition off the charts Do you inspire others with your kindness and joy We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.ChenMed, a physician-led and mission-driven, primary care organization, is currently one of the most successful full-risk Medicare Advantage providers in the nation and has a vision to be America’s leading primary care provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers that are seeking to fulfill purpose and personal opportunity and join the ChenMed family. The Primary Care Physician (PCP) in our organization demonstrates:• Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients. They understand that they can strongly influence the patient’s outcomes by building a trusting relationship and helping them change behaviors.• Coaching for health: The PCP acts as a health coach, rather than just a consultant for sickness, by helping patients set short and long-term health goals, partners with the patient to work toward the goals, and frequently follows up on those goals on the path to improved health for their patients.• Simplifying for action: The PCP simplifies and prioritizes appropriately so that behavior change is more actionable, both for the patient in helping them achieve their goals, and when leading their care teams towards their performance goals.We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. Each PCP will have goals for these metrics and will be expected to work towards those targets with their center and market leadership as well as their care teams. Culture is very important in the medical centers and because PCP’s are leaders in our organization and centers, they are expected to help champion a positive culture of love, accountability, and passion along with center leadership. The PCP will be required to demonstrate the ability to function both independently and in collaboration with other health care professionals. The PCP will work closely with the applicable managers and medical directors to ensure compliance with guidelines along with participating in risk and quality management programs, clinical meetings and other meetings as required that promote patient health and company goals. The PCP will adhere to strict departmental goals/objectives, standards of performance, regulatory compliance, quality patient care compliance, and policies and procedures.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:The PCP independently provides care for patients with acute and chronic illnesses encountered in the older adult patient.The PCP will take full accountability for patient care and outcomes and will appropriately seek consultation from specialists when needed, though will still stay involved in, and be responsible for, the detailed care of the patient.It is expected that the PCP will engage with the hospitalist whenever one of their patients is in the hospital (regardless of whether the hospitalist works for ChenMed or not).The PCP is responsible for assessment, diagnosis, treatment, management, education, health promotion and care coordination and documentation for patients with acute and complex chronic health needs.The PCP leads their care team consisting of care promoter (medical assistant), care facilitator, and care coordinator for patients able to come to the office.For patients that are unable to come to the officein hospital, SNF, LTC or homebound, PCP will engage with the transitional care team and others including case managers, acute and transitional-care physicians, and other resources that may be available depending on the market.PCP will have an active role in the management of their center and will help cover for other providers who may be out for various reasons. It is also expected that each PCP will take an active role as needed in recruiting patients for the center and additional providers for the company.Performs other duties as assigned and modified at manager’s discretion.KNOWLEDGE, SKILLS & ABILITIES:Competencies for SuccessAvailability and Accessibility for patients to build trust from their patients. It is expected that PCP’s will make themselves as available to their patients as possible by being open and available for walk-in visits and answering phone calls and messages in a timely manner.Service Orientation PCP’s provide care that they would want for a family member or for themselves to each patient at every interaction.Evidence Based Medicine The PCP remains updated on evidence-based medicine, but also recognizes that factors outside of traditional medicine, like lifestyle and nutrition, have a large impact on patient health outcomes. The PCP stays up to date on clinical, nutritional, and lifestyle-based interventions to improve outcomes.Physician Leadership is integral to good healthcare, so the PCP must be willing to continuously work to develop and improve leadership skills for the benefit of one’s patients, their team, their center and the company.Quality Our patients deserve the highest quality of care. This requires a willingness to work with the care teams towards achieving high quality outcomes and quality measures. At the same time, PCPs will always be looking for ways to continuously and systematically improve their practice of medicine and the operations of their center.Influence PCP’s must competently and compassionately influence their patients, their teams, and themselves to achieve the best outcomes.Self-Care A PCP can take the best care for their patients when they are adequately caring for themselves. That means physically, mentally, socially and spiritually. Physician wellness is important for sustainability and promoting the health of physicians, staff, and patients.Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software as used in the companyAbility and willingness to travel locally as needed in their market, if applicable, nationally for initial training (2 weeks) and then occasionally regionally and nationally for recruiting or training purposes.Fluency in English, verbal and written. There may be jobs in some centers that require fluency in other languages, and this will be made known at the time of application.This job requires use and exercise of independent judgmentEDUCATION AND EXPERIENCE CRITERIA:MD or DO in Internal Medicine, Family Medicine, Geriatrics or similar specialty requiredMust be able to obtain a State Medical License or already have a current, active State Medical License for the state(s) in which he/she will be workingBoard certification in Internal Medicine, Family Medicine, Geriatrics or similar specialty is preferred. Board Eligibility is requiredOnce Board certified, PCP will maintain board certification in their specialty by doing necessary MOC, CME and/or retaking board exams as requiredMust have a current DEA number for schedule II-V controlled substancesBasic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment.We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
This website uses cookies for analytics and to function properly. By using our site, you agree to these terms.