All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Fulfillment Associate, this means:• Being friendly and professional, and responding quickly to customer and associate needs.• Ensuring merchandise is in good condition, accurately accounted for, and delivered to customers on-time.• Pulling merchandise safely for loading onto delivery trucks and helping customers and staff move merchandise safely.The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles.To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time.The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products.In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift. Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department: forklifts, pallet jacks and electrical lifts. Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Customer ServiceProvides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programsBuilds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specificationsCollaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)Although a majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseEngage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandiseListens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessaryDemonstrates sincere appreciation to customersCommunicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programsIn-stockMerchandises to plantogram, price, color block and places plants as they arriveFills plant racks onto plant tables per plantogram to grand opening ready standardsIdentifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and plantogram detailsUpdates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the storeEnsures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on salesAssists with culling and pricing dead and distressed plantsMaintain a high level of communication and partnership with manager and red vest associatesIdentify and communicate issues with quality, quantity and additional needs to Red Vest Outside Garden Manager and MSMAdjusts fixtures, rotates stock, and displays products and support materials using power equipment (e.g., lifts, order pickers) per service expectations and processesClean and Safe StoresReviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned service and maintenance tasksEnsures all displays are safe and in working order and repaired/replaced as neededRepairs/seals damaged packaging and boxes including peg-hook itemsRemoves all trash, moves cardboard boxes to the bailer and moves plastic wrap and other debris to the compactorReplaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset ProtectionEnsures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of Outside Garden and working areasMaintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gatesAdheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devicesOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum QualificationsAbility to read, write, and perform basic arithmetic (addition, subtraction)Ability to work overnight and weekendsAbility to utilize web-based computer programs to accomplish assigned tasksPreferred QualificationsEducation Level: High School or GEDWorking knowledge of basic tools needed for the job (e.g., hand tools, drills, saws)6 Months Live nursery experience or Lowe's sales floor experience6 Months Experience performing product merchandising tasks including reading plantograms, setting up and tearing down displays3 Months Experience operating power equipment such as lifts, order pickers, and similar equipmentWorking knowledge of basic tools needed for the job (e.g., hand tools, drills, saws)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate/Loader, this means:• Being friendly, professional, and engaging customers to help answer questions.• Retrieving, loading, and replenishing merchandise.• Helping customers and staff move merchandise safely.The Customer Service Associate/Loader assists customers by loading merchandise into their vehicles.The Customer Service Associate/Loader also replenishes shelves for the next customers.Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his/her shift.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months retail experience.• 6 months experience as a Loader at any home improvement or hardware retailer.• 6 months experience working in any department at a Lowe's retail store.• 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.• 6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Back-End Clerk, this means:• Meeting the customer needs during a return and helping find the correct product replacement.• Ensuring merchandise meets Lowe’s quality and safety standards and processing returns efficiently.• Engaging in safe work processes including the proper disposal of returned items.• Ensuring merchandise is accurately accounted for, replenished, and prepared for customers.• Validating that the correct merchandise is being moved in and out of the store when appropriate.The Back-End Clerk processes returns, manages procedures related to Centralized Return to Vendor and appropriately disposes of items, contacts a vendor for replacement/credit, returns merchandise to the floor and is responsible for successful freight and merchandising fulfillments at Lowe’s locations. The Back-End Clerk processes paperwork for shipments and physically moves stock as it is delivered. In addition, the associate in this role schedules shipments when necessary and checks the quality and accuracy of orders. The Back-End Clerk spends most of their time communicating with customers, vendors, and manufacturers and must be comfortable having difficult conversations. To be successful, this associate must be organized and detail-oriented.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires evening and overnight availability on weekdays, may also require overnight availability on weekends.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 1 year of experience processing and filing merchandise receiving paperwork.• 1 year of experience with store inventory receiving and administration.• 6 months of experience in warehouse data entry/bookkeeping.• 6 months of experience communicating with vendors OR customers regarding returns, payments, or contract fulfillment.• 6 months of retail experience accepting or processing returns.Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Fulfillment Lead, this means:• Picking and checking merchandise for customer pickup, delivery, and installer pickup.• Being friendly and professional, and engaging customers as they enter the store, helping them find merchandise if needed.• Engaging in safe work practices and encouraging others to do the same.The Fulfillment Lead spends most of his/her time checking, managing, and fulfilling orders.These orders consist of online, pick up later, delivery, install and pro.As Fulfillment Lead, he/she provides supervision, coaching, and support to the Fulfillment Associates.This associate also assists by making recommendations to solve issues and by prioritizing work to meet customer needs.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• Ability to read, write, and perform basic arithmetic (addition, subtraction).• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• 1 year of retail experience providing customer service, including identifying and resolving customer issues, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months experience working in any department at a Lowe’s retail store.• 6 months of experience in an administrative role processing and filing paperwork including invoices.• 1 year of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees.• 1 year of experience in a customer service or product fulfillment position at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Expand your career possibilities.Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!Find Your Home to More Possibilities.Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges. How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options.Explore educational opportunities with Lowe's tuition assistance program.Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program.Gain extra savings with a 10% Associate Discount.Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit . Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services. Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.Assist customers with locating and handling merchandiseDown stock merchandise by looking for empty areas on shelves and replenishing suppliesProcess orders and deliveries accurately so customers receive merchandise as expected and on timeCross-functionally train in other areas of the store to help deliver the best customer servicePrepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)Guide customers through shopping or checkoutComplete other duties as assigned Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information6 Months Experience using common retail technology, such as smart phones and tabletsReading, writing, and performing basic arithmetic (addition and subtraction)Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job dutiesMinimally lift 25lbs unassisted or over 25lbs with or without an accommodation Preferred Qualifications 6 months of Retail and/or customer service experienceBi-lingual skillsCertification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials) Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team. Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores. Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.As a Customer Service Associate, this means:• Being friendly and professional, welcoming customers to Lowe’s and helping with home improvement project needs.• Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.• Engaging in safe work practices and encouraging others to do the same.The Customer Service Associate is responsible for customers’ experience with Lowe’s.This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met.In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.The Customer Service Associate responsibilities vary dependent on the department he/she supports.Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.What We're Looking For• Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.• Requires morning, afternoon and evening availability any day of the week.• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.• CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.• CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.What You Need To SucceedMinimum Qualifications• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.• 6 months experience using common retail technology, such as smart phones and tablets.• Ability to obtain sales related licensure or registration as may be required by law.Preferred Qualifications• 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.• 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.• Bi-lingual skills, if applicable to the store.• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Essential Functions:NOTE: Minors in this role may not be responsible for some of the activities listed belowAssisted Self Check Out• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously • Approaches and interacts with customers to proactively recommend products and services appropriately • Proactively greets, assists, and engages with multiple customers on multiple registers at the same time• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions• Thanks the customer for their business and invites them back to shop at Lowe’sCustomer Service• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary• Demonstrates sincere appreciation to customers• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines• Provides proper monetary change to CSA Front End associates for register activities• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)• Removes security tags, verifies product information, and bags merchandise for customers• Answers incoming phone calls and directs calls or takes messages as needed• Opens additional registers, when necessary, to ensure enough coverage always• Assists in line vesting to help quicker turnaround time for checkoutIn-stock• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies• Inspects returned merchandise for damages• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets• Reviews and places online orders and returned merchandise in the appropriate areas• Looks up product information and competitor prices for products to verify price match• Records all items that are used in the store on the store use listsClean and Safe Stores• Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements• Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm• Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas• Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices• Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)General• In addition to the above responsibilities, this individual is held accountable for other duties as assignedMinimum Requirements:• Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information.• Less than 1 year of experience using common retail technology, such as smart phones and tablets• 1 to 2 years of retail experience as a cashier• Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodationPreferences:• High school diploma or equivalent.• 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits• 1 to 2 years of experience as a head cashier• 1 to 2 years of experience working in any department at a Lowe's retail store• 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees• Less than a year of retail experience detecting common signs of shoplifting (e.g., merchandise hidden inside of containers, merchandise under carts, price labels switched)Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.